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Company profilehelpscout.com ↗

Help Scout

Help Scout provides a support platform for businesses across their support channels.

Technology; Information and Internet
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Headquarters
Boston, Massachusetts, United StatesSource: RevenueBaseRetrieved October 13, 2026
Employee range
51 to 200Source: RevenueBaseRetrieved October 13, 2026
Founded
2011Source: RevenueBaseRetrieved October 13, 2026
Published list appearances
27 supported appearances ↗Source: RevenueBase lists
The company at a glance

What does Help Scout do?

The platform is intended to help businesses retain customers across their support channels.

Based on the company’s public LinkedIn information, supplied through RevenueBase.

Who it serves

Its customers include Buffer, GrubHub, AngelList, and Timbuk2, and are located in over 140 countries.

What the business offers

Services & capabilities.

Customer support platform capabilities

The platform includes reporting, an integrated knowledge base, integrations, and an API.

Source: LinkedIn company description · Retrieved October 13, 2026

Explore the business in context

Company lists.

Supported appearances on published RevenueBase lists, including available memberships beyond displayed rankings.

Positions describe ordering within each source list. See how lists are built ↗

Share your recognition

Embeddable award for your website

BADGE PREVIEWHelp Scout listed #1 on Self service support platforms, September 28, 2026Open the published source list.
Help Scout

#1 Self service support platforms

Snapshot: September 28, 2026

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Company information

Sources & data notes.

RevenueBase prepared this profile from the company’s public LinkedIn information and RevenueBase company data. These source records were retrieved on October 13, 2026. AI helped summarize these sources, with a separate automated check against the source text completed on November 4, 2026. Directory positions use company-contact counts from separate saved list snapshots dated August 31, 2026, September 5, 2026, September 13, 2026, September 27, 2026, September 28, 2026 and September 30, 2026. How the company lists are built.

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