Company lists · Data refreshed September 2026

Top 25 Customer support automation software companies based in the United States

RevenueBase identified 1,040 company matches for customer support automation software companies associated with the United States as of September 2026 and tracks 16,217 professional contacts across them, including 3,785 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer support automation software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
1,040Companies
16,217Contacts tracked
3,785Verified emails
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The 25 largest customer support automation software companies based in the United States

Ranked by team size
Top 25 of 1,040 company matches for customer support automation software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 20261,001-5,0001,444 contacts →

Exact match

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 20261,001-5,0001,316 contacts →

Exact match

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchAustin, TX, United StatesHQ recorded Sep 28, 2026501-1,000763 contacts →

Exact match

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchDurham, NC, United StatesHQ recorded Sep 28, 20261,001-5,000760 contacts →

Exact match

“Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchPalo Alto, CA, United StatesHQ recorded Sep 28, 2026201-500448 contacts →

Exact match

“SaaS Labs is all about helping sales and support teams reach their full potential.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchWestborough, MA, United StatesHQ recorded Sep 28, 2026501-1,000432 contacts →

Exact match

“Vsynergize.ai is your strategic transformation partner, combining AI-driven technology, expert services, and flexible talent solutions to accelerate your business success.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchEllicott City, MD, United StatesHQ recorded Sep 28, 2026201-500383 contacts →

Exact match

“At Soft Suave, we specialize in, enabling businesses to integrate advanced capabilities into their operations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchTulsa, United StatesHQ recorded Sep 28, 2026n/a377 contacts →

Exact match

“iPacesetters”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchFort Lauderdale, FL, United StatesHQ recorded Sep 28, 20261,001-5,000301 contacts →

Exact match

“OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchSanta Clara, CA, United StatesHQ recorded Sep 28, 2026201-500296 contacts →

Exact match

“Aisera’s products are delivered as part of Automation Anywhere’s Agentic Process Automation (APA) system, enabling autonomous support for IT, HR, customer service, and more at…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchSanta Clara, CA, United StatesHQ recorded Sep 28, 202651-200231 contacts →

Exact match

“Ushur, a leader in agentic CX automation for regulated industries, delivers purpose-built AI agents that automate complex customer journeys across the entire customer lifecycle.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchSan Jose, CA, United StatesHQ recorded Sep 28, 202651-200228 contacts →

Exact match

“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchUniversity City, MO, United StatesHQ recorded Sep 28, 202651-200222 contacts →

Exact match

“As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202651-200213 contacts →

Exact match

“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchMiami, FL, United StatesHQ recorded Sep 28, 202651-200206 contacts →

Exact match

“Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchTomball, TX, United StatesHQ recorded Sep 28, 2026201-500190 contacts →

Exact match

“At Tecnoprism, we empower enterprises to thrive in an AI-first world by enabling autonomous operations through cutting-edge AI and automation.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchSan Jose, CA, United StatesHQ recorded Sep 28, 202651-200187 contacts →

Exact match

“A pioneer in delivering world-class IT services for over 10 years in the industry.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 202651-200182 contacts →

Exact match

“AI that contact centers love”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 202651-200141 contacts →

Exact match

“Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchMinneapolis, MN, United StatesHQ recorded Sep 28, 202651-200139 contacts →

Exact match

“Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchIndianapolis, IN, United StatesHQ recorded Sep 28, 202651-200137 contacts →

Exact match

“Netfor provides AI-powered customer support and IT services for multi-location businesses across North America.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchSouthlake, TX, United StatesHQ recorded Sep 28, 202651-200132 contacts →

Exact match

“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchDublin, CA, United StatesHQ recorded Sep 28, 202651-200119 contacts →

Exact match

“Emplay, incubated by SAP.io, harnesses AI and Hyper Automation to propel enterprises towards self-sufficiency.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 202651-20099 contacts →

Exact match

“Pylon is the modern alternative to Zendesk, optimized for B2B.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchChantilly, VA, United StatesHQ recorded Sep 28, 202651-20093 contacts →

Exact match

“We have built best in class AI Assistants for IT and Customer Support teams to take Instant action and automate workflows across multiple enterprise applications.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 1,040 customer support automation software companies based in the United States

See the full list, filter by size, metro and specialty, and access 3,785 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer support automation software companies based in the United States at a glance

As of Sep 28, 2026
23.3%Verified-email coverage
15.6Average contacts per company
1-10Median size (employees)
7.1%Largest-city concentration · San Francisco
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
651
11-50
277
51-200
81
201-500
18
501-1,000
4
1,001-5,000
9

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,040 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer support automation software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 3,785 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer support automation software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer support automation software companies are there based in the United States?

RevenueBase identified 1,040 company matches for customer support automation software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Intercom tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer support automation software companies?

San Francisco leads with 74 company records, followed by New York (53) and Miami (48).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 3,785 professional contacts with verified work emails tracked across these 1,040 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.