Company lists · Data refreshed September 2026

Top 25 Customer support automation software companies based in the United States

Name: Customer support automation software companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 1,040 companies tracked

RevenueBase identified 1,040 customer support automation software companies headquartered in the United States as of September 2026 and tracks 16,217 professional contacts across them, including 3,785 with verified work emails. San Francisco is the largest hub.

This list covers customer support automation software companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

1,040Companies

16,217Contacts tracked

3,785Verified emails

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The 25 largest customer support automation software companies based in the United States

Ranked by team size

Top 25 of 1,040 customer support automation software companies based in the United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer support automation software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Intercom	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,444 contacts →
	Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 28, 2026
2	Talkdesk	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,316 contacts →
	Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 28, 2026
3	Khoros	Strong evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	501-1,000	763 contacts →
	Strong evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 28, 2026
4	Bell And Howell	Strong evidence	Durham, NC, United StatesHQ checked Sep 28, 2026	1,001-5,000	760 contacts →
	Strong evidence “Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer…” Source: RevenueBase Database · checked Sep 28, 2026
5	Saas Labs	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	201-500	448 contacts →
	Partial evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 28, 2026
6	Vsynergize AI	Indirect evidence	Westborough, MA, United StatesHQ checked Sep 28, 2026	501-1,000	432 contacts →
	Indirect evidence “Vsynergize.ai is your strategic transformation partner, combining AI-driven technology, expert services, and flexible talent solutions to accelerate your business success.” Source: RevenueBase Database · checked Sep 28, 2026
7	Soft Suave Technologies	Indirect evidence	Ellicott City, MD, United StatesHQ checked Sep 28, 2026	201-500	383 contacts →
	Indirect evidence “At Soft Suave, we specialize in, enabling businesses to integrate advanced capabilities into their operations.” Source: RevenueBase Database · checked Sep 28, 2026
8	Ipacesetters, LLC	Indirect evidence	Tulsa, United StatesHQ checked Sep 28, 2026	n/a	377 contacts →
	Indirect evidence “iPacesetters” Source: RevenueBase Database · checked Sep 28, 2026
9	Outplex	Partial evidence	Fort Lauderdale, FL, United StatesHQ checked Sep 28, 2026	1,001-5,000	301 contacts →
	Partial evidence “OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands.” Source: RevenueBase Database · checked Sep 28, 2026
10	Aisera	Strong evidence	Santa Clara, CA, United StatesHQ checked Sep 28, 2026	201-500	296 contacts →
	Strong evidence “Aisera’s products are delivered as part of Automation Anywhere’s Agentic Process Automation (APA) system, enabling autonomous support for IT, HR, customer service, and more at…” Source: RevenueBase Database · checked Sep 28, 2026
11	USHUR	Strong evidence	Santa Clara, CA, United StatesHQ checked Sep 28, 2026	51-200	231 contacts →
	Strong evidence “Ushur, a leader in agentic CX automation for regulated industries, delivers purpose-built AI agents that automate complex customer journeys across the entire customer lifecycle.” Source: RevenueBase Database · checked Sep 28, 2026
12	HIVER	Strong evidence	San Jose, CA, United StatesHQ checked Sep 28, 2026	51-200	228 contacts →
	Strong evidence “Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Source: RevenueBase Database · checked Sep 28, 2026
13	Capacity	Partial evidence	University City, MO, United StatesHQ checked Sep 28, 2026	51-200	222 contacts →
	Partial evidence “As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find…” Source: RevenueBase Database · checked Sep 28, 2026
14	Help Scout	Strong evidence	Boston, MA, United StatesHQ checked Sep 28, 2026	51-200	213 contacts →
	Strong evidence “Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Source: RevenueBase Database · checked Sep 28, 2026
15	Botmaker	Partial evidence	Miami, FL, United StatesHQ checked Sep 28, 2026	51-200	206 contacts →
	Partial evidence “Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Source: RevenueBase Database · checked Sep 28, 2026
16	Tecnoprism PVT LTD	Partial evidence	Tomball, TX, United StatesHQ checked Sep 28, 2026	201-500	190 contacts →
	Partial evidence “At Tecnoprism, we empower enterprises to thrive in an AI-first world by enabling autonomous operations through cutting-edge AI and automation.” Source: RevenueBase Database · checked Sep 28, 2026
17	Trellissoft, INC	Indirect evidence	San Jose, CA, United StatesHQ checked Sep 28, 2026	51-200	187 contacts →
	Indirect evidence “A pioneer in delivering world-class IT services for over 10 years in the industry.” Source: RevenueBase Database · checked Sep 28, 2026
18	Replicant	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	51-200	182 contacts →
	Indirect evidence “AI that contact centers love” Source: RevenueBase Database · checked Sep 28, 2026
19	Assembled	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	51-200	141 contacts →
	Partial evidence “Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.” Source: RevenueBase Database · checked Sep 28, 2026
20	KIPSU	Partial evidence	Minneapolis, MN, United StatesHQ checked Sep 28, 2026	51-200	139 contacts →
	Partial evidence “Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.” Source: RevenueBase Database · checked Sep 28, 2026
21	Netfor, INC	Strong evidence	Indianapolis, IN, United StatesHQ checked Sep 28, 2026	51-200	137 contacts →
	Strong evidence “Netfor provides AI-powered customer support and IT services for multi-location businesses across North America.” Source: RevenueBase Database · checked Sep 28, 2026
22	Happyfox	Strong evidence	Southlake, TX, United StatesHQ checked Sep 28, 2026	51-200	132 contacts →
	Strong evidence “HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.” Source: RevenueBase Database · checked Sep 28, 2026
23	Emplay INC	Partial evidence	Dublin, CA, United StatesHQ checked Sep 28, 2026	51-200	119 contacts →
	Partial evidence “Emplay, incubated by SAP.io, harnesses AI and Hyper Automation to propel enterprises towards self-sufficiency.” Source: RevenueBase Database · checked Sep 28, 2026
24	PYLON	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	51-200	99 contacts →
	Indirect evidence “Pylon is the modern alternative to Zendesk, optimized for B2B.” Source: RevenueBase Database · checked Sep 28, 2026
25	Turabit AI	Strong evidence	Chantilly, VA, United StatesHQ checked Sep 28, 2026	51-200	93 contacts →
	Strong evidence “We have built best in class AI Assistants for IT and Customer Support teams to take Instant action and automate workflows across multiple enterprise applications.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer support automation software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer support automation software companies.
Partial evidence: Its own public description names part of customer support automation software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer support automation software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 1,040 customer support automation software companies based in the United States

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Customer support automation software companies based in the United States at a glance

As of Sep 28, 2026

23.3%Verified-email coverage

15.6Average contacts per company

1-10Median size (employees)

7.1%Largest-city concentration · San Francisco

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

651

11-50

277

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,040 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer support automation software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “customer support automation software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer support automation software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer support automation software companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 3,785 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer support automation software companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer support automation software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer support automation software companies are there based in the United States?

RevenueBase identified 1,040 customer support automation software companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Intercom, headquartered in San Francisco, tops this list with the largest team on record.

Which city has the most customer support automation software companies?

San Francisco leads with 74 headquartered companies, followed by Miami (48) and New York (48).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,785 verified decision-maker contacts tracked across these 1,040 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.