Company lists · Data refreshed September 2026

Top 25 Customer support automation software companies worldwide

Name: Customer support automation software companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 6,986 companies tracked

RevenueBase identified 6,986 customer support automation software companies worldwide as of September 2026 and tracks 60,273 professional contacts across them, including 12,380 with verified work emails. The United States is the largest market and London the largest hub.

This list covers customer support automation software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer support automation software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

6,986Companies

60,273Contacts tracked

12,380Verified emails

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The 25 largest customer support automation software companies worldwide

Ranked by team size

Top 25 of 6,986 customer support automation software companies worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer support automation software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Quadient	Partial evidence	Bagneux, FranceHQ checked Sep 28, 2026	1,001-5,000	3,472 contacts →
	Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 28, 2026
2	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 28, 2026
3	Intercom	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,444 contacts →
	Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 28, 2026
4	Talkdesk	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,316 contacts →
	Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 28, 2026
5	Influx	Indirect evidence	Cremorne, AustraliaHQ checked Sep 28, 2026	501-1,000	891 contacts →
	Indirect evidence “Influx delivers brand-first service experiences from startup to scale.” Source: RevenueBase Database · checked Sep 28, 2026
6	Khoros	Strong evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	501-1,000	763 contacts →
	Strong evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 28, 2026
7	Bell And Howell	Strong evidence	Durham, NC, United StatesHQ checked Sep 28, 2026	1,001-5,000	760 contacts →
	Strong evidence “Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer…” Source: RevenueBase Database · checked Sep 28, 2026
8	Kapture CX	Strong evidence	Bangalore, IndiaHQ checked Sep 28, 2026	201-500	630 contacts →
	Strong evidence “Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Source: RevenueBase Database · checked Sep 28, 2026
9	Armsoftech Private Limited	Partial evidence	Chennai, IndiaHQ checked Sep 28, 2026	1,001-5,000	450 contacts →
	Partial evidence “Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…” Source: RevenueBase Database · checked Sep 28, 2026
10	Saas Labs	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	201-500	448 contacts →
	Partial evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 28, 2026
11	Omilia	Partial evidence	Larnaca, CyprusHQ checked Sep 28, 2026	201-500	438 contacts →
	Partial evidence “Omilia is the global standard for AI-driven customer service transformation.” Source: RevenueBase Database · checked Sep 28, 2026
12	Vsynergize AI	Indirect evidence	Westborough, MA, United StatesHQ checked Sep 28, 2026	501-1,000	432 contacts →
	Indirect evidence “Vsynergize.ai is your strategic transformation partner, combining AI-driven technology, expert services, and flexible talent solutions to accelerate your business success.” Source: RevenueBase Database · checked Sep 28, 2026
13	Lime Technologies	Partial evidence	Lund, SwedenHQ checked Sep 28, 2026	201-500	399 contacts →
	Partial evidence “Lime is the Customer Journey platform that helps companies make their customers fall in love with them.” Source: RevenueBase Database · checked Sep 28, 2026
14	Soft Suave Technologies	Indirect evidence	Ellicott City, MD, United StatesHQ checked Sep 28, 2026	201-500	383 contacts →
	Indirect evidence “At Soft Suave, we specialize in, enabling businesses to integrate advanced capabilities into their operations.” Source: RevenueBase Database · checked Sep 28, 2026
15	Ipacesetters, LLC	Indirect evidence	Tulsa, United StatesHQ checked Sep 28, 2026	n/a	377 contacts →
	Indirect evidence “iPacesetters” Source: RevenueBase Database · checked Sep 28, 2026
16	Myoperator	Partial evidence	Noida, IndiaHQ checked Sep 28, 2026	201-500	340 contacts →
	Partial evidence “MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…” Source: RevenueBase Database · checked Sep 28, 2026
17	Onepilot	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	1,001-5,000	328 contacts →
	Strong evidence “At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.” Source: RevenueBase Database · checked Sep 28, 2026
18	Cybercare	Indirect evidence	Vilnius, LithuaniaHQ checked Sep 28, 2026	201-500	320 contacts →
	Indirect evidence “We’re CyberCare, a member of the Tesonet Accelerator.” Source: RevenueBase Database · checked Sep 28, 2026
19	Outplex	Partial evidence	Fort Lauderdale, FL, United StatesHQ checked Sep 28, 2026	1,001-5,000	301 contacts →
	Partial evidence “OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands.” Source: RevenueBase Database · checked Sep 28, 2026
20	Aisera	Strong evidence	Santa Clara, CA, United StatesHQ checked Sep 28, 2026	201-500	296 contacts →
	Strong evidence “Aisera’s products are delivered as part of Automation Anywhere’s Agentic Process Automation (APA) system, enabling autonomous support for IT, HR, customer service, and more at…” Source: RevenueBase Database · checked Sep 28, 2026
21	Raro Labs	Partial evidence	Belo Horizonte, BrazilHQ checked Sep 28, 2026	201-500	273 contacts →
	Partial evidence “Raro Labs is a software development startup based in Belo Horizonte, Brazil.” Source: RevenueBase Database · checked Sep 28, 2026
22	Blackngreen	Indirect evidence	Dubai, United Arab EmiratesHQ checked Sep 28, 2026	201-500	245 contacts →
	Indirect evidence “At BlackNGreen, we are on a mission to transform how enterprises embrace the power of AI.” Source: RevenueBase Database · checked Sep 28, 2026
23	Vocalcom	Partial evidence	Courbevoie, FranceHQ checked Sep 28, 2026	201-500	232 contacts →
	Partial evidence “Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.” Source: RevenueBase Database · checked Sep 28, 2026
24	USHUR	Strong evidence	Santa Clara, CA, United StatesHQ checked Sep 28, 2026	51-200	231 contacts →
	Strong evidence “Ushur, a leader in agentic CX automation for regulated industries, delivers purpose-built AI agents that automate complex customer journeys across the entire customer lifecycle.” Source: RevenueBase Database · checked Sep 28, 2026
25	HIVER	Strong evidence	San Jose, CA, United StatesHQ checked Sep 28, 2026	51-200	228 contacts →
	Strong evidence “Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer support automation software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer support automation software companies.
Partial evidence: Its own public description names part of customer support automation software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer support automation software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 6,986 customer support automation software companies worldwide

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Customer support automation software companies worldwide at a glance

As of Sep 28, 2026

20.5%Verified-email coverage

8.6Average contacts per company

1-10Median size (employees)

2.4%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

5,131

11-50

1,401

51-200

335

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer support automation software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer support automation software companies are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “customer support automation software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer support automation software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer support automation software companies, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 12,380 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer support automation software companies by location

28 lists · largest first

Every Customer support automation software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer support automation software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer support automation software companies are there worldwide?

RevenueBase identified 6,986 customer support automation software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Quadient, headquartered in Bagneux, tops this list with the largest team on record.

Which country has the most customer support automation software companies?

The United States leads with 1,040 companies, followed by India (568) and Brazil (387). Every customer support automation software companies list by country and city is linked on this page.

Which city has the most customer support automation software companies?

London leads with 169 headquartered companies, followed by Sao Paulo (99) and San Francisco (75).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 12,380 verified decision-maker contacts tracked across these 6,986 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.