Company lists · Data refreshed September 2026

Top 25 Customer support automation software companies based in India

RevenueBase identified 568 customer support automation software companies headquartered in India as of September 2026 and tracks 9,753 professional contacts across them, including 695 with verified work emails. Bangalore is the largest hub.

This list covers customer support automation software companies headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
568Companies
9,753Contacts tracked
695Verified emails
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The 25 largest customer support automation software companies based in India

Ranked by team size
Top 25 of 568 customer support automation software companies based in India, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer support automation software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceBangalore, IndiaHQ checked Sep 28, 2026201-500630 contacts →

Strong evidence

“Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceChennai, IndiaHQ checked Sep 28, 20261,001-5,000450 contacts →

Partial evidence

“Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceNoida, IndiaHQ checked Sep 28, 2026201-500340 contacts →

Partial evidence

“MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceMumbai, IndiaHQ checked Sep 28, 202651-200157 contacts →

Partial evidence

“Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.”

Source: RevenueBase Database · checked Sep 28, 2026
5Partial evidenceBangalore, IndiaHQ checked Sep 28, 202651-200143 contacts →

Partial evidence

“BiteSpeed is an AI-native marketing, support, and chatbots suite for E-commerce brands globally helping them drive over 25% revenue from owned channels like WhatsApp, Email, SMS…”

Source: RevenueBase Database · checked Sep 28, 2026
6Indirect evidenceNoida, IndiaHQ checked Sep 28, 202651-200126 contacts →

Indirect evidence

“Reimagine how your business operates with Alphadroid.”

Source: RevenueBase Database · checked Sep 28, 2026
7Strong evidenceRajkot, IndiaHQ checked Sep 28, 202651-200120 contacts →

Strong evidence

“Kevit.io is a leading Customer Experience automation platform, made to acquire and win customers through conversations.”

Source: RevenueBase Database · checked Sep 28, 2026
8Strong evidenceBangalore, IndiaHQ checked Sep 28, 202651-200108 contacts →

Strong evidence

“Verloop.io is the world's leading customer support automation platform.”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceNoida, IndiaHQ checked Sep 28, 202651-20095 contacts →

Indirect evidence

“Brainguru Technologies is a global AI and CRM consulting company headquartered in Noida, India, serving startups, real estate developers, and SMEs across the world.”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceBangalore, IndiaHQ checked Sep 28, 202611-5086 contacts →

Indirect evidence

“Ladybird Web Solution has been operational since May 2009 started as an IT outsourcing service company and over the years has evolved into an IT product company with multiple…”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceMohali, IndiaHQ checked Sep 28, 202651-20083 contacts →

Partial evidence

“Rudra Innovative Software is a private limited Leading Software Development Company, formed in early 2010.”

Source: RevenueBase Database · checked Sep 28, 2026
12Strong evidenceAhmadabad, IndiaHQ checked Sep 28, 202651-20076 contacts →

Strong evidence

“We build intelligent software and automation systems that help modern businesses run faster, smarter, and more efficiently with less manual work.”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceBhavnagar, IndiaHQ checked Sep 28, 202611-5061 contacts →

Indirect evidence

“NITSAN AI is on a mission to make AI useful for real teams.”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceJaipur, IndiaHQ checked Sep 28, 202651-20057 contacts →

Indirect evidence

“Strivemindz has it's Headquarter in Jaipur India and has offices in USA & United Kingdom.”

Source: RevenueBase Database · checked Sep 28, 2026
15Indirect evidenceGurugram, IndiaHQ checked Sep 28, 202651-20053 contacts →

Indirect evidence

“OneClick Technologies Pvt.”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidenceSurat, IndiaHQ checked Sep 28, 202611-5051 contacts →

Partial evidence

“At MatlabInfotech, Our expert team builds scalable, secure, and high-performance digital solutions that transform operations, enhance customer experience, and accelerate business…”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceAhmedabad, IndiaHQ checked Sep 28, 202611-5050 contacts →

Partial evidence

“Tibicle LLP is an AI-first software development company focused on building intelligent, high-performance tech solutions for the modern world.”

Source: RevenueBase Database · checked Sep 28, 2026
18Strong evidenceThane, IndiaHQ checked Sep 28, 2026201-50048 contacts →

Strong evidence

“eDAS is a Digital automation company producing Software Solutions from on-Premise solutions to Software as a Service (SaaS) Solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceAhmedabad, IndiaHQ checked Sep 28, 202611-5047 contacts →

Indirect evidence

“At PragetX AI, we live by, Our Mantra: AI Audit, Automate & Accelerate What we do at PragetX AI: Helping companies get their business workflow automate from all manual &…”

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceNoida, IndiaHQ checked Sep 28, 2026201-50045 contacts →

Indirect evidence

“AILIFEBOT, founded in 2016, is a pioneer in the realm of chatbots and Conversational User Interface (CUI).”

Source: RevenueBase Database · checked Sep 28, 2026
21Partial evidenceBangalore, IndiaHQ checked Sep 28, 202651-20044 contacts →

Partial evidence

“Aritic platform is an unified automation platform.”

Source: RevenueBase Database · checked Sep 28, 2026
22Partial evidencePune, IndiaHQ checked Sep 28, 202611-5039 contacts →

Partial evidence

“We're Geta.ai, your partner in boosting customer engagement and service.”

Source: RevenueBase Database · checked Sep 28, 2026
23Indirect evidenceCoimbatore, IndiaHQ checked Sep 28, 202611-5037 contacts →

Indirect evidence

“NeuroNest AI Pvt Ltd is a pioneering tech firm specializing in artificial intelligence solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
24Partial evidenceGurugram, IndiaHQ checked Sep 28, 202651-20036 contacts →

Partial evidence

“Chatbot.team is an AI-powered Omnichannel Customer Engagement Platform helping businesses automate customer communication across WhatsApp, RCS, SMS, Email, Instagram, Facebook…”

Source: RevenueBase Database · checked Sep 28, 2026
25Indirect evidenceMumbai, IndiaHQ checked Sep 28, 202611-5034 contacts →

Indirect evidence

“Combat Solutions is a pioneering provider of AI-driven solutions, specializing in AI-based chatbot and agent development, as well as Python-based research and development services.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 568 customer support automation software companies based in India

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 695 reachable decision-makers.

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Customer support automation software companies based in India at a glance

As of Sep 28, 2026
7.1%Verified-email coverage
17.2Average contacts per company
1-10Median size (employees)
8.1%Largest-city concentration · Bangalore
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
350
11-50
154
51-200
47
201-500
13
501-1,000
2
1,001-5,000
2

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 568 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer support automation software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in India whose own description of what they do matches “customer support automation software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer support automation software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer support automation software companies, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 695 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer support automation software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer support automation software companies are there based in India?

RevenueBase identified 568 customer support automation software companies headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Kapture CX, headquartered in Bangalore, tops this list with the largest team on record.

Which city has the most customer support automation software companies?

Bangalore leads with 46 headquartered companies, followed by Bengaluru (35) and Pune (31).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 695 verified decision-maker contacts tracked across these 568 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.