Company lists · Data refreshed September 2026

Top 25 Self service support platforms worldwide

RevenueBase identified 98 self service support platforms worldwide as of September 2026 and tracks 884 professional contacts across them, including 291 with verified work emails. The United States is the largest market and San Francisco the largest hub.

This list covers self service support platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026. Country and city lists for self service support platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
98Companies
884Contacts tracked
291Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest self service support platforms worldwide

Ranked by team size
Top 25 of 98 self service support platforms worldwide, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to self service support platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceBoston, MA, United StatesHQ checked Sep 29, 202651-200213 contacts →

Strong evidence

“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.”

Source: RevenueBase Database · checked Sep 29, 2026
2Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 202651-20099 contacts →

Indirect evidence

“Pylon is the modern alternative to Zendesk, optimized for B2B.”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceAustin, TX, United StatesHQ checked Sep 29, 202651-20056 contacts →

Partial evidence

“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceMelbourne, DE, AustraliaHQ checked Sep 29, 202611-5046 contacts →

Indirect evidence

“The most common service tickets are customers asking to make changes to their order.”

Source: RevenueBase Database · checked Sep 29, 2026
5Partial evidenceMiami, FL, United StatesHQ checked Sep 29, 202651-20040 contacts →

Partial evidence

“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.”

Source: RevenueBase Database · checked Sep 29, 2026
6Partial evidenceBangalore, IndiaHQ checked Sep 29, 202611-5030 contacts →

Partial evidence

“At Faveo, we believe that exceptional customer support is the cornerstone of any successful business.”

Source: RevenueBase Database · checked Sep 29, 2026
7Partial evidenceRedwood City, CA, United StatesHQ checked Sep 29, 202611-5023 contacts →

Partial evidence

“Enterprise technical support has a problem general-purpose chatbots can't touch: multi-step debugging, version-aware troubleshooting, and tickets that span Salesforce, Jira…”

Source: RevenueBase Database · checked Sep 29, 2026
8Strong evidenceMylapore, IndiaHQ checked Sep 29, 202651-20023 contacts →

Strong evidence

“Barrla Systems provides leading self-service technology solutions and is committed for the excellence in Customer Management & Support.”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidenceNew York, NY, United StatesHQ checked Sep 29, 202611-5022 contacts →

Indirect evidence

“Solvpath is everything that happens after the sale.”

Source: RevenueBase Database · checked Sep 29, 2026
10Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 202611-5021 contacts →

Partial evidence

“AI alone won’t solve your support challenges.”

Source: RevenueBase Database · checked Sep 29, 2026
11Partial evidencePleasanton, CA, United StatesHQ checked Sep 29, 202611-5015 contacts →

Partial evidence

“Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation.”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceMarple, United KingdomHQ checked Sep 29, 202611-5014 contacts →

Indirect evidence

“Houseonthehill.com the powerful, flexible and cost-friendly service desk software tool and ticketing system.”

Source: RevenueBase Database · checked Sep 29, 2026
13Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 202651-20013 contacts →

Partial evidence

“Desk.com is the all-in-one customer support app for fast-growing companies.”

Source: RevenueBase Database · checked Sep 29, 2026
14Partial evidenceBozeman, MT, United StatesHQ checked Sep 29, 202611-5012 contacts →

Partial evidence

“ServiceTarget enables global high-tech companies to scale customer, partner, and employee support without scaling costs.”

Source: RevenueBase Database · checked Sep 29, 2026
15Indirect evidencePasso Fundo, BrazilHQ checked Sep 29, 20261-1012 contacts →

Indirect evidence

“TomTicket é a solução ideal para otimizar o atendimento ao cliente e a gestão de chamados.”

Source: RevenueBase Database · checked Sep 29, 2026
16Indirect evidenceNashik, IndiaHQ checked Sep 29, 202611-5012 contacts →

Indirect evidence

“Vision Helpdesk offers Four products 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help desk)-…”

Source: RevenueBase Database · checked Sep 29, 2026
17Indirect evidenceToronto, ON, CanadaHQ checked Sep 29, 202651-2007 contacts →

Indirect evidence

“IntelliResponse is now part of [24]7.”

Source: RevenueBase Database · checked Sep 29, 2026
18Strong evidenceOakland, CA, United StatesHQ checked Sep 29, 20261-106 contacts →

Strong evidence

“Fogbender is a B2B customer support platform for companies that sell complex products to technical teams - https://fogbender.com”

Source: RevenueBase Database · checked Sep 29, 2026
19Indirect evidenceMckinney, TX, United StatesHQ checked Sep 29, 202611-505 contacts →

Indirect evidence

“Increase your First Call Resolution rate!”

Source: RevenueBase Database · checked Sep 29, 2026
20Indirect evidenceUpper Sheringham, United KingdomHQ checked Sep 29, 20261-105 contacts →

Indirect evidence

“Instro is a UK-based software company developing tailored generative AI solutions that help businesses make faster and smarter decisions without the need for a data or systems…”

Source: RevenueBase Database · checked Sep 29, 2026
21Indirect evidenceAhmedabad, IndiaHQ checked Sep 29, 2026201-5005 contacts →

Indirect evidence

“Hey there!”

Source: RevenueBase Database · checked Sep 29, 2026
22Indirect evidenceJärvenpää, FinlandHQ checked Sep 29, 20261-104 contacts →

Indirect evidence

“Service Automatics designs and produces custom automated services for companies that aim to integrate their customer service into a seamless user experience.”

Source: RevenueBase Database · checked Sep 29, 2026
23Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261-104 contacts →

Partial evidence

“HelpDocs is AI-powered knowledge base platform for fast-growing teams.”

Source: RevenueBase Database · checked Sep 29, 2026
24Indirect evidencePorto Alegre, BrazilHQ checked Sep 29, 20261-104 contacts →

Indirect evidence

“Nossa missão é proporcionar atendimentos mais ágeis e menos frustrantes a milhões de consumidores.”

Source: RevenueBase Database · checked Sep 29, 2026
25Strong evidenceLehi, UT, United StatesHQ checked Sep 29, 202611-504 contacts →

Strong evidence

“Helpy is the customer support platform engineered for companies that are serious about customer data security and control.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 98 self service support platforms worldwide

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 291 reachable decision-makers.

Free signup · no credit card

View the full list →

Self service support platforms worldwide at a glance

As of Sep 29, 2026
32.9%Verified-email coverage
9.0Average contacts per company
1-10Median size (employees)
4.1%Largest-city concentration · San Francisco
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
51
11-50
32
51-200
13
201-500
1

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among self service support platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for self service support platforms are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “self service support platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names self service support platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among self service support platforms, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 291 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Self service support platforms by location

1 lists · largest first

Every Self service support platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names self service support platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many self service support platforms are there worldwide?

RevenueBase identified 98 self service support platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Help Scout, headquartered in Boston, tops this list with the largest team on record.

Which country has the most self service support platforms?

The United States leads with 28 companies. Every self service support platforms list by country and city is linked on this page.

Which city has the most self service support platforms?

San Francisco leads with 4 headquartered companies, followed by Toronto (4) and Lyon (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 291 verified decision-maker contacts tracked across these 98 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

Ready to reach these companies? Verified emails and direct dials for all 98 self service support platforms worldwide. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.