Company lists · Data refreshed September 2026
Top 25 Ticketing and case management software companies based in the United States
RevenueBase identified 135 ticketing and case management software companies headquartered in the United States as of September 2026 and tracks 2,899 professional contacts across them, including 1,163 with verified work emails. Atlanta is the largest hub.
This list covers ticketing and case management software companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest ticketing and case management software companies based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 375 contacts → | ||||
Partial evidence “TFL is a ticketing technology company that powers unforgettable live event experiences by connecting consumers to the best selection of sports, concerts, and theater performances…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 2 | 298 contacts → | ||||
Indirect evidence “TicketNetwork is a leading provider of ticket technology solutions that power the global live events marketplace.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 3 | 213 contacts → | ||||
Indirect evidence “Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 4 | 161 contacts → | ||||
Partial evidence “Since 2013, Tixr has served as a focal point for evolving the ticketing space and beyond, redefining what it means to plan and attend an event at any scale.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 5 | 136 contacts → | ||||
Partial evidence “For over 35 years, Gateway Ticketing Systems has worked with the world's top theme parks, zoos, aquariums, museums & other attractions all over the world.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 6 | 117 contacts → | ||||
Strong evidence “Front Gate Tickets is North America's leading ticketing, software and operations provider for the festival and event industry.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 7 | 99 contacts → | ||||
Indirect evidence “Pylon is the modern alternative to Zendesk, optimized for B2B.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 8 | 77 contacts → | ||||
Partial evidence “TixTrack is redefining ticketing for the theatrical and performing arts industries.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 9 | 70 contacts → | ||||
Indirect evidence “For nearly four decades, MicroPact has focused on engineering commercial off the shelf (COTS) solutions for US Government agencies and Fortune 500 corporations.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 10 | 66 contacts → | ||||
Indirect evidence “Founded in 1984, Stage Front is the trusted consignment partner for ticket brokers.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 11 | 60 contacts → | ||||
Indirect evidence “Put Your Service Business On Autopilot.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 12 | 56 contacts → | ||||
Partial evidence “Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 13 | 53 contacts → | ||||
Partial evidence “Software for Rights Holders and professional ticket resellers.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 14 | 48 contacts → | ||||
Indirect evidence “Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 15 | 38 contacts → | ||||
Partial evidence “ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 16 | 37 contacts → | ||||
Partial evidence “For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 17 | 36 contacts → | ||||
Strong evidence “Column Case Management provides secure investigative case management software for government agencies, Inspector General offices, Medicaid fraud units, law enforcement teams…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 18 | 35 contacts → | ||||
Strong evidence “Vivantio is service management software for IT, service, and operations teams that need to scale without adding complexity.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 19 | 30 contacts → | ||||
Indirect evidence “With a proud history spanning nearly 30 years, JusticeONE® is an established and trusted company specializing in the development of cutting-edge law enforcement and municipal…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 20 | 30 contacts → | ||||
Partial evidence “Saltus Technologies is a customer-focused, quickly growing software company based in Tulsa, Oklahoma.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 21 | 26 contacts → | ||||
Partial evidence “Concierge Live provides a comprehensive and industry-leading ticket management system that helps companies better manage and understand their ticket inventory and events.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 22 | 25 contacts → | ||||
Strong evidence “Freshtix provides powerful ticketing solutions, software development, call center services, in-house event marketing, equipment, and staffing for events, festivals, venues…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 23 | 24 contacts → | ||||
Indirect evidence “Cerenade has over 30 years of experience enabling over users across the legal, government, and healthcare sectors with smart, intuitive, and secure solutions to boost…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 24 | 24 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 25 | 23 contacts → | ||||
Partial evidence “TicketOS is an innovative cloud-based ticket management solution, bringing all sports and entertainment assets into an application that is centralized, white-labeled, and…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: ticketing and case management software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names ticketing and case management software companies.
- Partial evidence
- Its own public description names part of ticketing and case management software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name ticketing and case management software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 135 ticketing and case management software companies based in the United States
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Ticketing and case management software companies based in the United States at a glance
As of Sep 29, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 135 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ticketing and case management software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “ticketing and case management software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ticketing and case management software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among ticketing and case management software companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,163 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ticketing and case management software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many ticketing and case management software companies are there based in the United States?
RevenueBase identified 135 ticketing and case management software companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
TFL, headquartered in Overland Park, tops this list with the largest team on record.
Which city has the most ticketing and case management software companies?
Atlanta leads with 8 headquartered companies, followed by New York (8) and Austin (3).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,163 verified decision-maker contacts tracked across these 135 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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