Company lists · Data refreshed September 2026

Top 25 Customer service software companies based in the United States

RevenueBase identified 140 company matches for customer service software companies associated with the United States as of September 2026 and tracks 4,262 professional contacts across them, including 1,169 with verified work emails and 517 with mobile numbers. San Francisco is the largest hub.

This list covers company matches for customer service software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 1, 2026 How this list was built
140Companies
4,262Contacts tracked
1,169Verified emails
517Mobile numbers
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The 25 largest customer service software companies based in the United States

Ranked by team size
Top 25 of 140 company matches for customer service software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchAustin, TX, United States1,001-5,0001,695 contacts →

Exact match

“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
2Exact matchSanta Clara, CA, United States501-1,000306 contacts →

Exact match

“KANA understands the value of great Customer Service experiences.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
3Exact matchSan Jose, CA, United States51-200229 contacts →

Exact match

“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
4Exact matchBoston, MA, United States51-200216 contacts →

Exact match

“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
5Exact matchMinneapolis, MN, United States51-200138 contacts →

Exact match

“Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
6Exact matchLas Vegas, NV, United States201-500129 contacts →

Exact match

“tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
7Exact matchCharleston, SC, United States201-500115 contacts →

Exact match

“Innovative customer service experts, trusted by small & medium sized businesses.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
8Exact matchSan Francisco, United States51-20095 contacts →

Exact match

“Pylon is the modern alternative to Zendesk, optimized for B2B.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
9Exact matchDavie, FL, United States51-20083 contacts →

Exact match

“We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
10Exact matchAustin, TX, United States51-20074 contacts →

Exact match

“Deskpro is the ONLY help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security and compliance.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
11Exact matchSan Francisco, CA, United States201-50056 contacts →

Exact match

“Acquire equips enterprise teams with the digital tools they need to create the best customer experiences.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
12Exact matchAustin, TX, United States51-20056 contacts →

Exact match

“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
13Exact matchVirginia Beach, VA, United States11-5041 contacts →

Exact match

“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
14Exact matchSan Jose, CA, United States11-5033 contacts →

Exact match

“Richpanel is a customer support platform built for ecommerce.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
15Exact matchUnited States11-5031 contacts →

Exact match

“Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that helps you deliver outstanding customer service through channels like Microsoft Teams, Email, Web…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
16Exact matchMesa, AZ, United States11-5029 contacts →

Exact match

“Canyon GBS® is a software company specializing in serving colleges, government agencies, non-profits, and large enterprises.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
17Exact matchAlpharetta, GA, United States51-20022 contacts →

Exact match

“We provide software and integration services to help enterprises transition from phone support to new digital channels and self-service applications.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
18Exact matchSan Diego, CA, United States51-20022 contacts →

Exact match

“80024Support designs, develops and manages the most innovative Customer Support solutions available today.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
19Exact matchNew York, NY, United States11-5021 contacts →

Exact match

“Tackling up to 80% of your inbound customer support requests.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
20Exact matchSan Francisco, CA, United States11-5019 contacts →

Exact match

“Channels is the only app you need to power up your customer service!”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
21Exact matchReston, VA, United States51-20016 contacts →

Exact match

“Microsoft acquired Parature in January 2014 to be included in their broader portfolio.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
22Exact matchVancouver, WA, United States11-5015 contacts →

Exact match

“Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
23Exact matchPleasanton, CA, United States11-5015 contacts →

Exact match

“Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
24Exact matchRancho Cucamonga, CA, United States11-5013 contacts →

Exact match

“Since 1984, Advantage 360 has provided billing, customer care and POS software to nearly 200 customers world-wide.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
25Exact matchMelville, NY, United States51-20013 contacts →

Exact match

“Desk.com is the all-in-one customer support app for fast-growing companies.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase

Showing 25 of 140 customer service software companies based in the United States

See the full list, filter by size, metro and specialty, and access 1,169 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer service software companies based in the United States at a glance

As of Sep 1, 2026
27.4%Verified-email coverage
12.1%Mobile-number coverage
30.4Average contacts per company
11-50Median size (employees)
9.3%Largest-city concentration · San Francisco
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
54
11-50
47
51-200
24
201-500
10
501-1,000
2
1,001-5,000
3

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer service software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,169 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service software companies are there based in the United States?

RevenueBase identified 140 company matches for customer service software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Supportninja tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer service software companies?

San Francisco leads with 13 company records, followed by New York (8) and Austin (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,169 professional contacts with verified work emails tracked across these 140 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.