Company lists · Data refreshed September 2026

Top 25 Customer service software companies based in Brazil

Name: Customer service software companies based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 66 companies tracked

There are 66 customer service software companies headquartered in Brazil (RevenueBase, September 2026). RevenueBase tracks 2,939 professional contacts across them, including 374 with verified work emails and 28 with mobile numbers. Sao Paulo is the largest hub.

This list covers customer service software companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 1, 2026.

66Companies

2,939Contacts tracked

374Verified emails

28Mobile numbers

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The 25 largest customer service software companies based in Brazil

Ranked by team size

Top 25 of 66 customer service software companies based in Brazil, ranked by team size, largest first. Data refreshed Sep 1, 2026. Evidence rates how directly each company's own description names customer service software companies: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#	Company	Headquarters	Employees	Contacts	Verified emails
1	DBM Contact CenterIndirect evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: company website · checked Sep 1, 2026	Curitiba, Brazil	1,001-5,000	1,313	36
2	ScootoPartial evidence “SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.” Source: company website · checked Sep 1, 2026	Sao Paulo, Brazil	201-500	351	38
3	Bcr.Cx, Zendesk Partner Of The Year 2026Partial evidence “A BCR.CX é uma empresa líder em soluções de Customer Experience, oferecendo serviços de BPO de Atendimento, Vendas e relacionamento focado em CX, com uso de ferramentas…” Source: company website · checked Sep 1, 2026	Sao Paulo, Brazil	201-500	312	63
4	GVPIndirect evidence “Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Source: company website · checked Sep 1, 2026	Barueri, Brazil	51-200	94	7
5	ALÔ AtendimentoIndirect evidence “A Alô Atendimento surgiu com propósito de proporcionar excelência nos atendimentos, buscando desenvolver soluções em atendimento pensadas para possibilitar o melhor relacionamento…” Source: company website · checked Sep 1, 2026	Porto Alegre, Brazil	501-1,000	88	1
6	CallflexIndirect evidence “Ganhamos tempo para empresas que se relacionam com os clientes ao reduzir custos e aumentar produtividade desde 2007.” Source: company website · checked Sep 1, 2026	Sao Paulo, Brazil	51-200	85	4
7	Neoassist.com S AIndirect evidence “Somos uma empresa focada em ajudar você a atender seus clientes em todos os canais disponíveis, para ajudar você a entregar uma experiência fantástica, surpreendendo e…” Source: company website · checked Sep 1, 2026	Sao Paulo, Brazil	51-200	73	30
8	MilvusIndirect evidence “O Milvus é uma plataforma inteligente de gestão de atendimento ao cliente e gerenciamento de demandas de TI.” Source: company website · checked Sep 1, 2026	Sao Caetano Do Sul, Brazil	51-200	61	20
9	Service UPPartial evidence “A Service Up é uma empresa com foco em soluções de atendimento, através de softwares de comunicação, implementamos chatbot, desenvolvemos aplicativos móveis e AddOns para Sistemas…” Source: company website · checked Sep 1, 2026	Araraquara, Brazil	11-50	41	17
10	TactiumIndirect evidence “Somos uma empresa brasileira de tecnologia especializada em soluções para Contact Centers e CRM corporativo, usando inteligência artificial.” Source: company website · checked Sep 1, 2026	Fortaleza, Brazil	11-50	39	23
11	DROZIndirect evidence “Droz é a suíte de soluções de atendimento impulsionada por IA que simplifica a jornada dos seus clientes e time de atendimento.” Source: company website · checked Sep 1, 2026	Sao Paulo, Brazil	51-200	31	10
12	WetalkieIndirect evidence “Plataforma WhatsApp Business API conectando seus clientes por meio de diversos canais, como WhatsApp, SMS, Instagram, Messenger, Telegram, E-mail e WebChat.” Source: company website · checked Sep 1, 2026	Sao Paulo, Brazil	11-50	30	15
13	DIGAIndirect evidence “Estamos na ativa desde 2002, ou seja: uma experiência na área de mais de 18 anos, com muita vivência no segmento, erros, acertos, muito suor e aprendizado.” Source: company website · checked Sep 1, 2026	Florianopolis, Brazil	11-50	29	12
14	X5 Soluções TecnológicasIndirect evidence “Somos a X5 Soluções.” Source: company website · checked Sep 1, 2026	Porto Alegre, Brazil	11-50	17	8
15	ParteneroPartial evidence “Partenero is the all-in-one platform for Customer Success, omnichannel support and AI, built from the ground up for fast-growing companies.” Source: company website · checked Sep 1, 2026	Sao Paulo, Brazil	11-50	17	6
16	GlobalbotPartial evidence “Globalbot é uma plataforma de software para vendas e atendimento a clientes que combina chatbots (inteligência artificial) com atendimento humano nos canais de chat.” Source: company website · checked Sep 1, 2026	Acate Florianopolis, Brazil	11-50	13	7
17	TomticketIndirect evidence “TomTicket é a solução ideal para otimizar o atendimento ao cliente e a gestão de chamados.” Source: company website · checked Sep 1, 2026	Passo Fundo, Brazil	1-10	13	7
18	MilldeskIndirect evidence “Nós transformamos a forma de oferecer suporte ao cliente.” Source: company website · checked Sep 1, 2026	Joinville, Brazil	11-50	13	2
19	DeckpitIndirect evidence “Seus clientes querem conversar com você.” Source: company website · checked Sep 1, 2026	Sao Paulo, Brazil	1-10	5	2
20	G & G AutomacaoIndirect evidence Source: company website · checked Sep 1, 2026	Sao Paulo, Brazil	1-10	5	1
21	Reallink DigitalPartial evidence “A Reallink Digital é uma empresa de softwares para internet, inovação, relacionamento, consultoria e suporte à gestão, sediada em São Carlos e São Paulo.” Source: company website · checked Sep 1, 2026	Sao Carlos, Brazil	1-10	5	1
22	WEBLIIndirect evidence “Empresas que crescem de verdade sabem que não basta vender bem, é preciso escutar bem.” Source: company website · checked Sep 1, 2026	Belo Horizonte, Brazil	1-10	4	3
23	TalquiIndirect evidence “Talqui é uma plataforma de atendimento ao cliente em tempo real que oferece soluções de bate-papo ao vivo, automação de marketing, gerenciamento de leads e muito mais.” Source: company website · checked Sep 1, 2026	Vitoria, Brazil	1-10	4	2
24	QS IntelligenceIndirect evidence “A QS Intelligence é formada por profissionais com mais de 10 anos de experiência no desenvolvimento de sistemas para atendimento a clientes.” Source: company website · checked Sep 1, 2026	Recife, Brazil	1-10	4	2
25	Atendo Omnichannel By Base DigitalIndirect evidence “Nossa missão é proporcionar atendimentos mais ágeis e menos frustrantes a milhões de consumidores.” Source: company website · checked Sep 1, 2026	Porto Alegre, Brazil	1-10	4	1

Showing 25 of 66 customer service software companies based in Brazil

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Customer service software companies based in Brazil at a glance

As of Sep 1, 2026

1-10Median size (employees)

Sao PauloLargest hub · 22 HQs

28Contacts with mobile numbers

Sep 1, 2026Data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

Customer service software companies by metro

Metro	Companies
Customer service software companies in Sao Paulo	22
Customer service software companies in Porto Alegre	4
Customer service software companies in Novo Hamburgo	3
Customer service software companies in Belo Horizonte	3
Customer service software companies in Sao Caetano Do Sul	3
Customer service software companies in Rio De Janeiro	2
Customer service software companies in Vitoria	2
Customer service software companies in Joinville	2

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service software companies, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 21.3 million companies and 398.9 million professional contacts resolved from primary sources.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “customer service software companies”. Matching reads each company's description, not its industry code or its name.
What we exclude: Companies whose own description does not clearly place them among customer service software companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 374 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

How many customer service software companies are there based in Brazil?

There are 66 customer service software companies headquartered in Brazil as of September 2026 (RevenueBase).

What is the largest company on this list?

DBM Contact Center, headquartered in Curitiba, tops this list with the largest team on record.

Which city has the most customer service software companies?

Sao Paulo leads with 22 headquartered companies, followed by Porto Alegre (4) and Novo Hamburgo (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 374 verified decision-maker contacts tracked across these 66 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B contact data platform. Its company graph covers 21.3 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph, the same data that powers RevenueBase's B2B data products and the free research portal.