Company lists · Data refreshed September 2026

Top 17 Customer service software companies based in the United Kingdom

RevenueBase identified 34 company matches for customer service software companies associated with the United Kingdom as of September 2026 and tracks 303 professional contacts across them, including 114 with verified work emails and 13 with mobile numbers. London is the largest hub.

This list covers company matches for customer service software companies associated with the United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 1, 2026 How this list was built
34Companies
303Contacts tracked
114Verified emails
13Mobile numbers
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The 17 largest customer service software companies based in the United Kingdom

Ranked by team size
Top 17 of 34 company matches for customer service software companies based in the United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchUnited Kingdom11-5038 contacts →

Exact match

“Visitor Chat helps businesses turn website visitors into qualified leads through real-time conversations.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
2Exact matchLondon, United Kingdom11-5028 contacts →

Exact match

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
3Exact matchLondon, United Kingdom11-5027 contacts →

Exact match

“With over 30 years of industry experience, we offer service desk software designed to adapt seamlessly to your organisation's needs, powered by Solvyr®, our AI engine that…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
4Exact matchUnited Kingdom51-20027 contacts →

Exact match

“Anana delivers advanced customer experience technology and direction.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
5Exact matchLondon, United Kingdom11-5025 contacts →

Exact match

“Noetica are a provider of Customer Interaction Management software for use in contact centres.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
6Exact matchBath, United Kingdom51-20025 contacts →

Exact match

“TRP are the leading providers of customer experience management software and solutions to the leisure industry.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
7Exact matchBelfast, United Kingdom501-1,00020 contacts →

Exact match

“Lagan was founded in 1994 and was acquired by KANA Software, Inc.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
8Exact matchLondon, United Kingdom11-5016 contacts →

Exact match

“Customer service has never been more important.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
9Exact matchGrantham, United Kingdom11-5014 contacts →

Exact match

“We’re Mint Live – your fresh, friendly support partner for all things customer service.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
10Exact matchMarple, United Kingdom11-5014 contacts →

Exact match

“Houseonthehill.com the powerful, flexible and cost-friendly service desk software tool and ticketing system.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
11Exact matchEly, United Kingdom11-5010 contacts →

Exact match

“Synthetix is one of the UK's leading Cloud Customer Service solution providers, delivering Enterprise-grade software solutions since 2001.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
12Exact matchLondon, United Kingdom1-105 contacts →

Exact match

“One INBOX.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
13Exact matchWeybridge, United Kingdom1-104 contacts →

Exact match

“EasiChat is the ultimate in Customer Service Live Chat solutions.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
14Exact matchLondon, United Kingdom1-104 contacts →

Exact match

“Metacare allows businesses scale tough support interactions.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
15Exact matchEdinbugh, United Kingdom1-104 contacts →

Exact match

“Jitbit Software is a software company behind Jitbit Helpdesk - a popular help desk software app.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
16Exact matchIpswich, United Kingdom51-2003 contacts →

Exact match

“Awaken is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
17Exact matchLondon, United Kingdom1-103 contacts →

Exact match

“AI Customer Service Agents for SaaS, eCommerce and marketplace businesses, built in minutes and added to your existing helpdesk, saving you time on support requests so you can…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase

Showing 17 of 34 customer service software companies based in the United Kingdom

See the full list, filter by size, metro and specialty, and access 114 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer service software companies based in the United Kingdom at a glance

As of Sep 1, 2026
37.6%Verified-email coverage
4.3%Mobile-number coverage
8.9Average contacts per company
11-50Median size (employees)
38.2%Largest-city concentration · London
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
16
11-50
12
51-200
4
201-500
1
501-1,000
1

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United Kingdom whose business descriptions match “customer service software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 114 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service software companies are there based in the United Kingdom?

RevenueBase identified 34 company matches for customer service software companies associated with the United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Visitor Chat tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer service software companies?

London leads with 13 company records, followed by Weybridge (1) and Cambridge (1).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 114 professional contacts with verified work emails tracked across these 34 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.