Company lists · Data refreshed September 2026
Top 25 Customer service software companies worldwide
RevenueBase identified 325 customer service software companies worldwide as of September 2026 and tracks 10,007 professional contacts across them, including 2,196 with verified work emails and 571 with mobile numbers. The United States is the largest market and Sao Paulo the largest hub.
This list covers customer service software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026. Country and city lists for customer service software companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer service software companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,695 contacts → | ||||
Partial evidence “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 2 | 1,313 contacts → | ||||
Indirect evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 3 | 630 contacts → | ||||
Partial evidence “Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 4 | 432 contacts → | ||||
Partial evidence “The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 5 | 389 contacts → | ||||
Partial evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 6 | 351 contacts → | ||||
Partial evidence “SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 7 | 312 contacts → | ||||
Partial evidence “A BCR.CX é uma empresa líder em soluções de Customer Experience, oferecendo serviços de BPO de Atendimento, Vendas e relacionamento focado em CX, com uso de ferramentas…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 8 | 306 contacts → | ||||
Partial evidence “KANA understands the value of great Customer Service experiences.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 9 | 229 contacts → | ||||
Partial evidence “Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 10 | 216 contacts → | ||||
Partial evidence “Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 11 | 147 contacts → | ||||
Indirect evidence “At Teckinfo, we are committed to pioneering advancements in communication technology.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 12 | 138 contacts → | ||||
Partial evidence “Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 13 | 129 contacts → | ||||
Partial evidence “tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 14 | 115 contacts → | ||||
Partial evidence “Innovative customer service experts, trusted by small & medium sized businesses.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 15 | 108 contacts → | ||||
Partial evidence “Verloop.io is the world's leading customer support automation platform.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 16 | 95 contacts → | ||||
Indirect evidence “Pylon is the modern alternative to Zendesk, optimized for B2B.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 17 | 94 contacts → | ||||
Indirect evidence “Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 18 | 88 contacts → | ||||
Indirect evidence “A Alô Atendimento surgiu com propósito de proporcionar excelência nos atendimentos, buscando desenvolver soluções em atendimento pensadas para possibilitar o melhor relacionamento…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 19 | 86 contacts → | ||||
Indirect evidence “Ladybird Web Solution has been operational since May 2009 started as an IT outsourcing service company and over the years has evolved into an IT product company with multiple…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 20 | 85 contacts → | ||||
Indirect evidence “Ganhamos tempo para empresas que se relacionam com os clientes ao reduzir custos e aumentar produtividade desde 2007.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 21 | 83 contacts → | ||||
Partial evidence “We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 22 | 74 contacts → | ||||
Indirect evidence “Deskpro is the ONLY help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security and compliance.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 23 | 73 contacts → | ||||
Indirect evidence “Somos uma empresa focada em ajudar você a atender seus clientes em todos os canais disponíveis, para ajudar você a entregar uma experiência fantástica, surpreendendo e…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 24 | 68 contacts → | ||||
Indirect evidence “Kundenservice ist viel mehr als nur Anfragen zu bearbeiten – er ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 25 | 63 contacts → | ||||
Partial evidence “RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer service software companies.
- Partial evidence
- Its own public description names part of customer service software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer service software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 325 customer service software companies worldwide
See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 2,196 reachable decision-makers.
Free signup · no credit card
Customer service software companies worldwide at a glance
As of Sep 1, 2026Companies by employee count
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- 5 countries, largest first: the United States, Brazil, India, the United Kingdom, Germany. Country and city lists for customer service software companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “customer service software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer service software companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 2,196 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer service software companies by location
5 lists · largest firstEvery Customer service software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer service software companies are there worldwide?
RevenueBase identified 325 customer service software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Supportninja, headquartered in Austin, tops this list with the largest team on record.
Which country has the most customer service software companies?
The United States leads with 140 companies, followed by Brazil (66) and India (55). Every customer service software companies list by country and city is linked on this page.
Which city has the most customer service software companies?
Sao Paulo leads with 22 headquartered companies, followed by London (13) and San Francisco (13).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,196 verified decision-maker contacts tracked across these 325 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026.
Ready to reach these companies? Verified emails and direct dials for all 325 customer service software companies worldwide. Start with a free account, no credit card.
Download this list →Related lists
Browse the directory
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.