Company lists · Data refreshed October 2026
Top 25 Customer service software companies worldwide
RevenueBase identified 734 company matches for customer service software companies worldwide as of October 2026 and tracks 22,546 professional contacts across them, including 4,927 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.
This list covers company matches for customer service software companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026. Country and city lists for customer service software companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer service software companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 7,034 contacts → | ||||
Exact match “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 2 | 1,711 contacts → | ||||
Exact match “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 3 | 1,312 contacts → | ||||
Exact match “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 4 | 630 contacts → | ||||
Exact match “Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 5 | 452 contacts → | ||||
Exact match “The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 6 | 399 contacts → | ||||
Exact match “Lime is the Customer Journey platform that helps companies make their customers fall in love with them.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 7 | 389 contacts → | ||||
Exact match “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 8 | 359 contacts → | ||||
Exact match “SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 9 | 308 contacts → | ||||
Exact match “A BCR.CX é uma empresa líder em soluções de Customer Experience, oferecendo serviços de BPO de Atendimento, Vendas e relacionamento focado em CX, com uso de ferramentas…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 10 | 307 contacts → | ||||
Exact match “KANA understands the value of great Customer Service experiences.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 11 | 228 contacts → | ||||
Exact match “Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 12 | 213 contacts → | ||||
Exact match “Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 13 | 150 contacts → | ||||
Exact match “Customer Support Suite” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 14 | 147 contacts → | ||||
Exact match “At Teckinfo, we are committed to pioneering advancements in communication technology.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 15 | 132 contacts → | ||||
Exact match “HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 16 | 130 contacts → | ||||
Exact match “tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 17 | 117 contacts → | ||||
Exact match “Innovative customer service experts, trusted by small & medium sized businesses.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 18 | 116 contacts → | ||||
Exact match “All for One Customer Experience is an innovative IT service company within the All for One Group with the mission to make companies more successful, faster and more digital based…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 19 | 111 contacts → | ||||
Exact match “Founded in April 2013, RightCom is the leader in customer experience management in Africa.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 20 | 111 contacts → | ||||
Exact match “Satis eService : la solution de gestion de la relation Satis eService est la solution globale du Service à la clientèle, 100% Internet, conçue pour maximiser la fidélisation de…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 21 | 108 contacts → | ||||
Exact match “Verloop.io is the world's leading customer support automation platform.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 22 | 99 contacts → | ||||
Exact match “Pylon is the modern alternative to Zendesk, optimized for B2B.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 23 | 94 contacts → | ||||
Exact match “Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 24 | 90 contacts → | ||||
Exact match “Specialist in Customer Services since 2001, Eloquant is the only French-based company proposing a Next Generation Customer Relationship Solution in SaaS mode integrating both…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 25 | 89 contacts → | ||||
Exact match “A Alô Atendimento surgiu com propósito de proporcionar excelência nos atendimentos, buscando desenvolver soluções em atendimento pensadas para possibilitar o melhor relacionamento…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “customer service software companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 734 customer service software companies worldwide
See the full list, filter by size, metro and specialty, and access 4,927 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Customer service software companies worldwide at a glance
As of Oct 1, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for customer service software companies are linked below.
- What qualifies
- Company records worldwide whose business descriptions match “customer service software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 4,927 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Customer service software companies by location
5 lists · largest firstEvery Customer service software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many customer service software companies are there worldwide?
RevenueBase identified 734 company matches for customer service software companies worldwide as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Freshworks tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which country has the most customer service software companies?
The United States leads with 140 companies, followed by Brazil (66) and India (54). Every customer service software companies list by country and city is linked on this page.
Which city has the most customer service software companies?
Sao Paulo leads with 21 company records, followed by London (14) and San Francisco (14).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 4,927 professional contacts with verified work emails tracked across these 734 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.
Ready to reach these companies? Verified emails and direct dials for all 734 customer service software companies worldwide. Start with a free account, no credit card.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
Company intelligence · public preview
Top 25 customer service software companies worldwide
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 734 matching company records for customer service software companies worldwide, with 22,546 tracked contacts and 4,927 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: October 1, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer service software companies worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 |  Freshworksfreshworks.comHQ: San Mateo, CA, United StatesReported employees: 1,001-5,000 | San Mateo, CA, United States | 1,001-5,000 | Exact match | 7,034 contacts → |
“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  Supportninjasupportninja.comHQ: Austin, TX, United StatesReported employees: 1,001-5,000 | Austin, TX, United States | 1,001-5,000 | Exact match | 1,711 contacts → |
“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | DBM Contact Centerdbm.com.br HQ: Curitiba, BrazilReported employees: 1,001-5,000 | Curitiba, Brazil | 1,001-5,000 | Exact match | 1,312 contacts → |
“A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  Kapture CXkapture.cxHQ: Bangalore, IndiaReported employees: 201-500 | Bangalore, India | 201-500 | Exact match | 630 contacts → |
“Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  BSIservices.bsi-software.comHQ: Baden, ItalyReported employees: 501-1,000 | Baden, Italy | 501-1,000 | Exact match | 452 contacts → |
“The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  Lime Technologieslime-technologies.comHQ: Lund, SwedenReported employees: 201-500 | Lund, Sweden | 201-500 | Exact match | 399 contacts → |
“Lime is the Customer Journey platform that helps companies make their customers fall in love with them.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 |  Diya Systemsunifycx.comHQ: Mangalore, IndiaReported employees: 1,001-5,000 | Mangalore, India | 1,001-5,000 | Exact match | 389 contacts → |
“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  Scootoscooto.coHQ: Sao Paulo, BrazilReported employees: 201-500 | Sao Paulo, Brazil | 201-500 | Exact match | 359 contacts → |
“SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: Sao Paulo, BrazilReported employees: 201-500 | Sao Paulo, Brazil | 201-500 | Exact match | 308 contacts → |
“A BCR.CX é uma empresa líder em soluções de Customer Experience, oferecendo serviços de BPO de Atendimento, Vendas e relacionamento focado em CX, com uso de ferramentas…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 |  Kana Softwarekana.comHQ: Santa Clara, CA, United StatesReported employees: 501-1,000 | Santa Clara, CA, United States | 501-1,000 | Exact match | 307 contacts → |
“KANA understands the value of great Customer Service experiences.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 |  HIVERhiverhq.comHQ: San Jose, CA, United StatesReported employees: 51-200 | San Jose, CA, United States | 51-200 | Exact match | 228 contacts → |
“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  Help Scouthelpscout.comHQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 213 contacts → |
“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  Wise CXwisecx.comHQ: Córdoba, ArgentinaReported employees: 51-200 | Córdoba, Argentina | 51-200 | Exact match | 150 contacts → |
“Customer Support Suite” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 |  Teckinfo Solutions PVT LTDteckinfo.comHQ: New Delhi, IndiaReported employees: 51-200 | New Delhi, India | 51-200 | Exact match | 147 contacts → |
“At Teckinfo, we are committed to pioneering advancements in communication technology.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  Happyfoxhappyfox.comHQ: Southlake, TX, United StatesReported employees: 51-200 | Southlake, TX, United States | 51-200 | Exact match | 132 contacts → |
“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  tawk.totawk.toHQ: Las Vegas, NV, United StatesReported employees: 201-500 | Las Vegas, NV, United States | 201-500 | Exact match | 130 contacts → |
“tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 |  Aventusaventus.comHQ: Charleston, SC, United StatesReported employees: 201-500 | Charleston, SC, United States | 201-500 | Exact match | 117 contacts → |
“Innovative customer service experts, trusted by small & medium sized businesses.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 |  ALL For ONE Customer Experiencecx.all-for-one.comHQ: Karlsruhe, GermanyReported employees: 51-200 | Karlsruhe, Germany | 51-200 | Exact match | 116 contacts → |
“All for One Customer Experience is an innovative IT service company within the All for One Group with the mission to make companies more successful, faster and more digital based…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Rightcomrightcom.com HQ: Ebene, MauritiusReported employees: 51-200 | Ebene, Mauritius | 51-200 | Exact match | 111 contacts → |
“Founded in April 2013, RightCom is the leader in customer experience management in Africa.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | SATISsatis.com HQ: FranceReported employees: 11-50 | France | 11-50 | Exact match | 111 contacts → |
“Satis eService : la solution de gestion de la relation Satis eService est la solution globale du Service à la clientèle, 100% Internet, conçue pour maximiser la fidélisation de…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 |  verloop.ioverloop.ioHQ: Bangalore, IndiaReported employees: 51-200 | Bangalore, India | 51-200 | Exact match | 108 contacts → |
“Verloop.io is the world's leading customer support automation platform.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 |  PYLONusepylon.comHQ: San Francisco, CA, United StatesReported employees: 51-200 | San Francisco, CA, United States | 51-200 | Exact match | 99 contacts → |
“Pylon is the modern alternative to Zendesk, optimized for B2B.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 |  GVPgvp.com.brHQ: Barueri, BrazilReported employees: 51-200 | Barueri, Brazil | 51-200 | Exact match | 94 contacts → |
“Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 |  Eloquanteloquant.comHQ: Levallois-perret, FranceReported employees: 51-200 | Levallois-perret, France | 51-200 | Exact match | 90 contacts → |
“Specialist in Customer Services since 2001, Eloquant is the only French-based company proposing a Next Generation Customer Relationship Solution in SaaS mode integrating both…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 |  ALÔ Atendimentoaloatendimento.com.brHQ: Porto Alegre, BrazilReported employees: 501-1,000 | Porto Alegre, Brazil | 501-1,000 | Exact match | 89 contacts → |
“A Alô Atendimento surgiu com propósito de proporcionar excelência nos atendimentos, buscando desenvolver soluções em atendimento pensadas para possibilitar o melhor relacionamento…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 734 company matches
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Customer service software companies: dataset insights
October 1, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
732 records in the displayed employee bands.
2 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 734 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: October 1, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer service software companies by location
5 lists · largest firstEvery Customer service software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Questions about this company list
What does Exact match mean for customer service software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service software companies did RevenueBase find worldwide?
The saved snapshot records 734 matching company records, 22,546 tracked contacts and 4,927 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: October 1, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
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Cite this list
RevenueBase Data Team. Top 25 customer service software companies worldwide. Snapshot: October 1, 2026. https://revenuebase.ai/companies/browse/customer-service-software-companies.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
Company intelligence · public preview
Top 25 customer service software companies worldwide
RevenueBase records 734 matching company records for customer service software companies worldwide, with 22,546 tracked contacts and 4,927 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: October 1, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer service software companies worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Freshworksfreshworks.com HQ: San Mateo, CA, United StatesReported employees: 1,001-5,000 | San Mateo, CA, United States | 1,001-5,000 | Exact match | 7,034 contacts → |
“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | Supportninjasupportninja.com HQ: Austin, TX, United StatesReported employees: 1,001-5,000 | Austin, TX, United States | 1,001-5,000 | Exact match | 1,711 contacts → |
“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | DBM Contact Centerdbm.com.br HQ: Curitiba, BrazilReported employees: 1,001-5,000 | Curitiba, Brazil | 1,001-5,000 | Exact match | 1,312 contacts → |
“A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | Kapture CXkapture.cx HQ: Bangalore, IndiaReported employees: 201-500 | Bangalore, India | 201-500 | Exact match | 630 contacts → |
“Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | BSIservices.bsi-software.com HQ: Baden, ItalyReported employees: 501-1,000 | Baden, Italy | 501-1,000 | Exact match | 452 contacts → |
“The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | Lime Technologieslime-technologies.com HQ: Lund, SwedenReported employees: 201-500 | Lund, Sweden | 201-500 | Exact match | 399 contacts → |
“Lime is the Customer Journey platform that helps companies make their customers fall in love with them.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | Diya Systemsunifycx.com HQ: Mangalore, IndiaReported employees: 1,001-5,000 | Mangalore, India | 1,001-5,000 | Exact match | 389 contacts → |
“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | Scootoscooto.co HQ: Sao Paulo, BrazilReported employees: 201-500 | Sao Paulo, Brazil | 201-500 | Exact match | 359 contacts → |
“SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: Sao Paulo, BrazilReported employees: 201-500 | Sao Paulo, Brazil | 201-500 | Exact match | 308 contacts → |
“A BCR.CX é uma empresa líder em soluções de Customer Experience, oferecendo serviços de BPO de Atendimento, Vendas e relacionamento focado em CX, com uso de ferramentas…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | Kana Softwarekana.com HQ: Santa Clara, CA, United StatesReported employees: 501-1,000 | Santa Clara, CA, United States | 501-1,000 | Exact match | 307 contacts → |
“KANA understands the value of great Customer Service experiences.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | HIVERhiverhq.com HQ: San Jose, CA, United StatesReported employees: 51-200 | San Jose, CA, United States | 51-200 | Exact match | 228 contacts → |
“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | Help Scouthelpscout.com HQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 213 contacts → |
“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | Wise CXwisecx.com HQ: Córdoba, ArgentinaReported employees: 51-200 | Córdoba, Argentina | 51-200 | Exact match | 150 contacts → |
“Customer Support Suite” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Teckinfo Solutions PVT LTDteckinfo.com HQ: New Delhi, IndiaReported employees: 51-200 | New Delhi, India | 51-200 | Exact match | 147 contacts → |
“At Teckinfo, we are committed to pioneering advancements in communication technology.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | Happyfoxhappyfox.com HQ: Southlake, TX, United StatesReported employees: 51-200 | Southlake, TX, United States | 51-200 | Exact match | 132 contacts → |
“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | tawk.totawk.to HQ: Las Vegas, NV, United StatesReported employees: 201-500 | Las Vegas, NV, United States | 201-500 | Exact match | 130 contacts → |
“tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | Aventusaventus.com HQ: Charleston, SC, United StatesReported employees: 201-500 | Charleston, SC, United States | 201-500 | Exact match | 117 contacts → |
“Innovative customer service experts, trusted by small & medium sized businesses.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | ALL For ONE Customer Experiencecx.all-for-one.com HQ: Karlsruhe, GermanyReported employees: 51-200 | Karlsruhe, Germany | 51-200 | Exact match | 116 contacts → |
“All for One Customer Experience is an innovative IT service company within the All for One Group with the mission to make companies more successful, faster and more digital based…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Rightcomrightcom.com HQ: Ebene, MauritiusReported employees: 51-200 | Ebene, Mauritius | 51-200 | Exact match | 111 contacts → |
“Founded in April 2013, RightCom is the leader in customer experience management in Africa.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | SATISsatis.com HQ: FranceReported employees: 11-50 | France | 11-50 | Exact match | 111 contacts → |
“Satis eService : la solution de gestion de la relation Satis eService est la solution globale du Service à la clientèle, 100% Internet, conçue pour maximiser la fidélisation de…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | verloop.ioverloop.io HQ: Bangalore, IndiaReported employees: 51-200 | Bangalore, India | 51-200 | Exact match | 108 contacts → |
“Verloop.io is the world's leading customer support automation platform.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | PYLONusepylon.com HQ: San Francisco, CA, United StatesReported employees: 51-200 | San Francisco, CA, United States | 51-200 | Exact match | 99 contacts → |
“Pylon is the modern alternative to Zendesk, optimized for B2B.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | GVPgvp.com.br HQ: Barueri, BrazilReported employees: 51-200 | Barueri, Brazil | 51-200 | Exact match | 94 contacts → |
“Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | Eloquanteloquant.com HQ: Levallois-perret, FranceReported employees: 51-200 | Levallois-perret, France | 51-200 | Exact match | 90 contacts → |
“Specialist in Customer Services since 2001, Eloquant is the only French-based company proposing a Next Generation Customer Relationship Solution in SaaS mode integrating both…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | ALÔ Atendimentoaloatendimento.com.br HQ: Porto Alegre, BrazilReported employees: 501-1,000 | Porto Alegre, Brazil | 501-1,000 | Exact match | 89 contacts → |
“A Alô Atendimento surgiu com propósito de proporcionar excelência nos atendimentos, buscando desenvolver soluções em atendimento pensadas para possibilitar o melhor relacionamento…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
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Customer service software companies: dataset insights
October 1, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
732 records in the displayed employee bands.
2 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 734 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: October 1, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer service software companies by location
5 lists · largest firstEvery Customer service software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Questions about this company list
What does Exact match mean for customer service software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service software companies did RevenueBase find worldwide?
The saved snapshot records 734 matching company records, 22,546 tracked contacts and 4,927 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: October 1, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
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Cite this list
RevenueBase Data Team. Top 25 customer service software companies worldwide. Snapshot: October 1, 2026. https://revenuebase.ai/companies/browse/customer-service-software-companies.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗