Company lists · Data refreshed September 2026

Top 25 Knowledge management software companies for support teams worldwide

RevenueBase identified 370 company matches for knowledge management software companies for support teams worldwide as of September 2026 and tracks 5,015 professional contacts across them, including 1,544 with verified work emails. The United States is the largest market and Paris the largest hub.

This list covers company matches for knowledge management software companies for support teams worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026. Country and city lists for knowledge management software companies for support teams follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
370Companies
5,015Contacts tracked
1,544Verified emails
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The 25 largest knowledge management software companies for support teams worldwide

Ranked by team size
Top 25 of 370 company matches for knowledge management software companies for support teams worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSunnyvale, CA, United StatesHQ recorded Sep 28, 2026501-1,000759 contacts →

Exact match

“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchGrenoble, FranceHQ recorded Sep 28, 2026501-1,000251 contacts →

Exact match

“Providing IT and consulting services to companies across the world, BASSETTI is a recognized market leader in addressing client’s needs to improve the way internal knowledge is…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchPetach Tikva, IsraelHQ recorded Sep 28, 2026201-500213 contacts →

Exact match

“KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202651-200213 contacts →

Exact match

“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchRueil-malmaison, FranceHQ recorded Sep 28, 2026201-500202 contacts →

Exact match

“Nous sommes des spécialistes du recueil, de la transformation et de la transmission des connaissances.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchCórdoba, ArgentinaHQ recorded Sep 28, 202651-200150 contacts →

Exact match

“Customer Support Suite”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchGroningen, NetherlandsHQ recorded Sep 28, 202651-20099 contacts →

Exact match

“Wij zijn Embrace - The Human Cloud.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchParis, FranceHQ recorded Sep 28, 202651-20072 contacts →

Exact match

“Founded in 2004, XWiki is the leading provider of professional open-source solutions and consultancy for knowledge management and collaborative platforms.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchPalma, SpainHQ recorded Sep 28, 202611-5065 contacts →

Exact match

“IT2B ofrece servicios de consultoría, formación e implantación de soluciones tecnológicas para Gestionar el Conocimiento en las Empresas.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchSão Caetano Do Sul, BrazilHQ recorded Sep 28, 202651-20060 contacts →

Exact match

“O Milvus é uma plataforma inteligente de gestão de atendimento ao cliente e gerenciamento de demandas de TI.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchParis, FranceHQ recorded Sep 28, 202611-5055 contacts →

Exact match

“The leading AI-driven knowledge management platform trusted by 150+ customer service teams to deliver the right knowledge at the right time and place.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchParis, FranceHQ recorded Sep 28, 202611-5049 contacts →

Exact match

“Expert de la gestion de la connaissance depuis 2011, Smart Tribune propose un écosystème IA de confiance complet centré sur la connaissance pour que les équipes en charge de la…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchGurgaon, IndiaHQ recorded Sep 28, 202651-20048 contacts →

Exact match

“Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchMiami, FL, United StatesHQ recorded Sep 28, 202651-20040 contacts →

Exact match

“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchBangalore, IndiaHQ recorded Sep 28, 202651-20038 contacts →

Exact match

“Upland Software (Nasdaq: UPLD) is a leader in AI-powered knowledge and content management software.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchNorth Sydney, AustraliaHQ recorded Sep 28, 202651-20035 contacts →

Exact match

“livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchBaarn, NetherlandsHQ recorded Sep 28, 202611-5032 contacts →

Exact match

“TKC digital enables companies to truly service their customers and deliver an excellent customer experience.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchVlotho, GermanyHQ recorded Sep 28, 202611-5030 contacts →

Exact match

“findIQ lifts machine service to an expert level.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchUnited StatesHQ recorded Sep 28, 202651-20028 contacts →

Exact match

“Check out the company website.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchReading, United KingdomHQ recorded Sep 28, 202651-20026 contacts →

Exact match

“Doclan is an IT Knowledge Management Company.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchAustin, TX, United StatesHQ recorded Sep 28, 202611-5025 contacts →

Exact match

“The intelligence layer for application owners.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchRedwood City, CA, United StatesHQ recorded Sep 28, 202611-5023 contacts →

Exact match

“Enterprise technical support has a problem general-purpose chatbots can't touch: multi-step debugging, version-aware troubleshooting, and tickets that span Salesforce, Jira…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchParis, FranceHQ recorded Sep 28, 202611-5023 contacts →

Exact match

“Slite is the fastest way to access trusted company information.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchRamat Gan, IsraelHQ recorded Sep 28, 202611-5021 contacts →

Exact match

“At TRUSTech, we specialize in designing, developing, and implementing knowledge management solutions that help organizations work smarter, faster, and more efficiently.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchMontreal, QC, CanadaHQ recorded Sep 28, 202611-5021 contacts →

Exact match

“OneDesk combines Help Desk & Project Management software into a single application.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 370 knowledge management software companies for support teams worldwide

See the full list, filter by size, metro and specialty, and access 1,544 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Knowledge management software companies for support teams worldwide at a glance

As of Sep 28, 2026
30.8%Verified-email coverage
13.6Average contacts per company
1-10Median size (employees)
2.4%Largest-city concentration · Paris
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
226
11-50
110
51-200
24
201-500
4
501-1,000
3
1,001-5,000
2
5,001-10,000
1

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for knowledge management software companies for support teams are linked below.
What qualifies
Company records worldwide whose business descriptions match “knowledge management software companies for support teams” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,544 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Knowledge management software companies for support teams by location

1 lists · largest first

Every Knowledge management software companies for support teams list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “knowledge management software companies for support teams”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many knowledge management software companies for support teams are there worldwide?

RevenueBase identified 370 company matches for knowledge management software companies for support teams worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Egain Corporation tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most knowledge management software companies for support teams?

The United States leads with 82 companies. Every knowledge management software companies for support teams list by country and city is linked on this page.

Which city has the most knowledge management software companies for support teams?

Paris leads with 9 company records, followed by Austin (8) and Montreal (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,544 professional contacts with verified work emails tracked across these 370 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.