Company lists · Data refreshed September 2026
Top 25 Knowledge management software companies for support teams worldwide
RevenueBase identified 370 knowledge management software companies for support teams worldwide as of September 2026 and tracks 5,015 professional contacts across them, including 1,544 with verified work emails. The United States is the largest market and Paris the largest hub.
This list covers knowledge management software companies for support teams worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for knowledge management software companies for support teams follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest knowledge management software companies for support teams worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 759 contacts → | ||||
Strong evidence “eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 251 contacts → | ||||
Partial evidence “Providing IT and consulting services to companies across the world, BASSETTI is a recognized market leader in addressing client’s needs to improve the way internal knowledge is…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 213 contacts → | ||||
Strong evidence “KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 213 contacts → | ||||
Partial evidence “Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 202 contacts → | ||||
Indirect evidence “Nous sommes des spécialistes du recueil, de la transformation et de la transmission des connaissances.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 150 contacts → | ||||
Partial evidence “Customer Support Suite” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 99 contacts → | ||||
Indirect evidence “Wij zijn Embrace - The Human Cloud.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 72 contacts → | ||||
Strong evidence “Founded in 2004, XWiki is the leading provider of professional open-source solutions and consultancy for knowledge management and collaborative platforms.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 65 contacts → | ||||
Indirect evidence “IT2B ofrece servicios de consultoría, formación e implantación de soluciones tecnológicas para Gestionar el Conocimiento en las Empresas.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 60 contacts → | ||||
Indirect evidence “O Milvus é uma plataforma inteligente de gestão de atendimento ao cliente e gerenciamento de demandas de TI.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 55 contacts → | ||||
Strong evidence “The leading AI-driven knowledge management platform trusted by 150+ customer service teams to deliver the right knowledge at the right time and place.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 49 contacts → | ||||
Indirect evidence “Expert de la gestion de la connaissance depuis 2011, Smart Tribune propose un écosystème IA de confiance complet centré sur la connaissance pour que les équipes en charge de la…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 48 contacts → | ||||
Strong evidence “Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 40 contacts → | ||||
Strong evidence “Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 38 contacts → | ||||
Strong evidence “Upland Software (Nasdaq: UPLD) is a leader in AI-powered knowledge and content management software.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 35 contacts → | ||||
Strong evidence “livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 32 contacts → | ||||
Indirect evidence “TKC digital enables companies to truly service their customers and deliver an excellent customer experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 30 contacts → | ||||
Indirect evidence “findIQ lifts machine service to an expert level.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 28 contacts → | ||||
Indirect evidence “Check out the company website.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 26 contacts → | ||||
Strong evidence “Doclan is an IT Knowledge Management Company.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 25 contacts → | ||||
Indirect evidence “The intelligence layer for application owners.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 23 contacts → | ||||
Partial evidence “Enterprise technical support has a problem general-purpose chatbots can't touch: multi-step debugging, version-aware troubleshooting, and tickets that span Salesforce, Jira…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 23 contacts → | ||||
Indirect evidence “Slite is the fastest way to access trusted company information.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 21 contacts → | ||||
Strong evidence “At TRUSTech, we specialize in designing, developing, and implementing knowledge management solutions that help organizations work smarter, faster, and more efficiently.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 21 contacts → | ||||
Strong evidence “OneDesk combines Help Desk & Project Management software into a single application.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: knowledge management software companies for support teams. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names knowledge management software companies for support teams.
- Partial evidence
- Its own public description names part of knowledge management software companies for support teams, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name knowledge management software companies for support teams. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 370 knowledge management software companies for support teams worldwide
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Knowledge management software companies for support teams worldwide at a glance
As of Sep 28, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among knowledge management software companies for support teams, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for knowledge management software companies for support teams are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “knowledge management software companies for support teams”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names knowledge management software companies for support teams), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among knowledge management software companies for support teams, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,544 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Knowledge management software companies for support teams by location
1 lists · largest firstEvery Knowledge management software companies for support teams list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names knowledge management software companies for support teams, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many knowledge management software companies for support teams are there worldwide?
RevenueBase identified 370 knowledge management software companies for support teams worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Egain Corporation, headquartered in Sunnyvale, tops this list with the largest team on record.
Which country has the most knowledge management software companies for support teams?
The United States leads with 82 companies. Every knowledge management software companies for support teams list by country and city is linked on this page.
Which city has the most knowledge management software companies for support teams?
Paris leads with 9 headquartered companies, followed by Austin (8) and Montreal (5).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,544 verified decision-maker contacts tracked across these 370 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.