Company lists · Data refreshed September 2026

Top 25 Knowledge management software companies for support teams based in the United States

RevenueBase identified 82 company matches for knowledge management software companies for support teams associated with the United States as of September 2026 and tracks 1,395 professional contacts across them, including 570 with verified work emails. Austin is the largest hub.

This list covers company matches for knowledge management software companies for support teams associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
82Companies
1,395Contacts tracked
570Verified emails
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The 25 largest knowledge management software companies for support teams based in the United States

Ranked by team size
Top 25 of 82 company matches for knowledge management software companies for support teams based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSunnyvale, CA, United StatesHQ recorded Sep 28, 2026501-1,000759 contacts →

Exact match

“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202651-200213 contacts →

Exact match

“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchMiami, FL, United StatesHQ recorded Sep 28, 202651-20040 contacts →

Exact match

“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchAustin, TX, United StatesHQ recorded Sep 28, 202611-5025 contacts →

Exact match

“The intelligence layer for application owners.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchRedwood City, CA, United StatesHQ recorded Sep 28, 202611-5023 contacts →

Exact match

“Enterprise technical support has a problem general-purpose chatbots can't touch: multi-step debugging, version-aware troubleshooting, and tickets that span Salesforce, Jira…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchAustin, TX, United StatesHQ recorded Sep 28, 20261,001-5,00018 contacts →

Exact match

“RightAnswers empowers service teams with AI-driven knowledge management.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchSan Diego, CA, United StatesHQ recorded Sep 28, 202651-20016 contacts →

Exact match

“MindTouch is the leading provider of enterprise-grade knowledge management solutions for organizations looking to increase customer lifetime value (CLV) through improved customer…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchAustin, TX, United StatesHQ recorded Sep 28, 202611-5015 contacts →

Exact match

“Is your organization suffering from "content chaos"?”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchBozeman, MT, United StatesHQ recorded Sep 28, 202611-5012 contacts →

Exact match

“ServiceTarget enables global high-tech companies to scale customer, partner, and employee support without scaling costs.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchRichardson, TX, United StatesHQ recorded Sep 28, 202611-5011 contacts →

Exact match

“Lymba offers best-in-class Knowledge Management software solutions to transform large unstructured data collections into actionable knowledge.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchAtlanta, GA, United StatesHQ recorded Sep 28, 202611-5010 contacts →

Exact match

“We provide scalable content, documents, guides, and training materials across a wide range of industries, creating knowledge management systems to improve engagement and company…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchAustin, TX, United StatesHQ recorded Sep 28, 20261-1010 contacts →

Exact match

“Connect your policies, previous questionnaires, internal docs, team conversations and more.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchAustin, TX, United StatesHQ recorded Sep 28, 20261-109 contacts →

Exact match

“Embrace.ai powers modern support and CX teams with AI-driven conversational search and self-service, delivering fast, accurate answers wherever customers and employees work.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchBoulder, CO, United StatesHQ recorded Sep 28, 20261-108 contacts →

Exact match

“Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchState College, PA, United StatesHQ recorded Sep 28, 202611-508 contacts →

Exact match

“By connecting people to knowledge at the right time, Omega Notes empowers individuals to make safer, more informed decisions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchBoston, MA, United StatesHQ recorded Sep 28, 20261-108 contacts →

Exact match

“Tettra is an AI powered knowledge management system that lets you: 1⃣ Curate important company information into a knowledge base, 2⃣ Instantly answer questions in Slack with an AI…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchAtlanta, GA, United StatesHQ recorded Sep 28, 202611-508 contacts →

Exact match

“Kaptize is a collaborative Artificial Intelligence (AI) and Human Intelligence (HI) powered knowledge management platform that facilitates a smarter way of learning by reimagining…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchIrving, TX, United StatesHQ recorded Sep 28, 202611-508 contacts →

Exact match

“Pikolo Systems is a privately held corporation located in Dallas, Texas.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchDE, United StatesHQ recorded Sep 28, 20261-106 contacts →

Exact match

“Your Knowledge Base/Help Center gets outdated (embarrassingly) quickly.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchPrinceton, NJ, United StatesHQ recorded Sep 28, 202651-2006 contacts →

Exact match

“Iknow LLC is a business-to-business (B2B) professional services firm with a core focus in the field of knowledge management (KM).”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchLivonia, MI, United StatesHQ recorded Sep 28, 202611-506 contacts →

Exact match

“Auros Knowledge Systems is the leading developer of next generation Knowledge Based solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchMckinney, TX, United StatesHQ recorded Sep 28, 202611-505 contacts →

Exact match

“Increase your First Call Resolution rate!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchNashville, TN, United StatesHQ recorded Sep 28, 20261-104 contacts →

Exact match

“At the heart of your business is knowledge.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202611-504 contacts →

Exact match

“BKMI is a consulting firm specialized in Knowledge Management We support organizations in the design and implementation of Knowledge Management models that enable the capture…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202651-2002 contacts →

Exact match

“Northern Light has been providing knowledge management solutions for competitive intelligence and market research to global enterprises for more than 15 years.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 82 knowledge management software companies for support teams based in the United States

See the full list, filter by size, metro and specialty, and access 570 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Knowledge management software companies for support teams based in the United States at a glance

As of Sep 28, 2026
40.9%Verified-email coverage
17.0Average contacts per company
1-10Median size (employees)
9.8%Largest-city concentration · Austin
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
52
11-50
20
51-200
7
501-1,000
1
1,001-5,000
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 82 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “knowledge management software companies for support teams” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 570 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “knowledge management software companies for support teams”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many knowledge management software companies for support teams are there based in the United States?

RevenueBase identified 82 company matches for knowledge management software companies for support teams associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Egain Corporation tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most knowledge management software companies for support teams?

Austin leads with 8 company records, followed by New York (4) and Boston (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 570 professional contacts with verified work emails tracked across these 82 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.