Company lists · Data refreshed September 2026
Top 25 Customer service management software companies based in the United States
RevenueBase identified 128 company matches for customer service management software companies associated with the United States as of September 2026 and tracks 106,784 professional contacts across them, including 69,919 with verified work emails. Austin is the largest hub.
This list covers company matches for customer service management software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer service management software companies based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 86,470 contacts → | ||||
Exact match “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 2 | 11,077 contacts → | ||||
Exact match “HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 3 | 7,034 contacts → | ||||
Exact match “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 4 | 307 contacts → | ||||
Exact match “KANA understands the value of great Customer Service experiences.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 5 | 213 contacts → | ||||
Exact match “Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 6 | 152 contacts → | ||||
Exact match “Turbocharge your techs, organize your office, save time, and make more money.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 7 | 130 contacts → | ||||
Exact match “tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 8 | 99 contacts → | ||||
Exact match “Pylon is the modern alternative to Zendesk, optimized for B2B.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 9 | 56 contacts → | ||||
Exact match “Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 10 | 48 contacts → | ||||
Exact match “Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 11 | 38 contacts → | ||||
Exact match “ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 12 | 37 contacts → | ||||
Exact match “Website Pipeline, a South Carolina-based software company, is proud to introduce the first Customer Interaction Management Software platform; CIMcloud.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 13 | 37 contacts → | ||||
Exact match “For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 14 | 36 contacts → | ||||
Exact match “Vicasso, a Salesforce ISV, is committed to empowering its clients to deliver the perfect service experience every time.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 15 | 34 contacts → | ||||
Exact match “HindSite’s field service software delivers the tools you need to save time-and delight your customers.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 16 | 34 contacts → | ||||
Exact match “Richpanel is a customer support platform built for ecommerce.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 17 | 31 contacts → | ||||
Exact match “Canyon GBS® is a software company specializing in serving colleges, government agencies, non-profits, and large enterprises.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 18 | 28 contacts → | ||||
Exact match “Mediu is a professional services company focused on optimizing client value and generating improved customer experience in the customer interaction management space.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 19 | 22 contacts → | ||||
Exact match “Solvpath is everything that happens after the sale.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 20 | 21 contacts → | ||||
Exact match “Global enterprises trust imimobile to help them manage business-critical customer interactions at scale.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 21 | 21 contacts → | ||||
Exact match “We build deep integrated software for growing companies to automate their sales, marketing, and service operations.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 22 | 18 contacts → | ||||
Exact match “Customer Service Delivery Platform is the only service relationship management software developer that leads every client engagement with consulting.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 23 | 17 contacts → | ||||
Exact match “ServiceMonster is the leading business software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 24 | 17 contacts → | ||||
Exact match “Avidian was founded in 2005 in the Seattle Metropolitan area by a diverse team of sales, business, and technical professionals, passionate about creating a user-friendly CRM.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 25 | 15 contacts → | ||||
Exact match “Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “customer service management software companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 128 customer service management software companies based in the United States
See the full list, filter by size, metro and specialty, and access 69,919 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Customer service management software companies based in the United States at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 128 companies.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Company records associated with the United States whose business descriptions match “customer service management software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 69,919 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service management software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many customer service management software companies are there based in the United States?
RevenueBase identified 128 company matches for customer service management software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Salesforce tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which city has the most customer service management software companies?
Austin leads with 7 company records, followed by New York (7) and San Francisco (7).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 69,919 professional contacts with verified work emails tracked across these 128 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
Ready to reach these companies? Verified emails and direct dials for all 128 customer service management software companies based in the United States. Start with a free account, no credit card.
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Customer service management software companies by geography
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Customer service management software companies based in Brazil
- Customer service management software companies based in Germany
- Customer service management software companies based in India
- Customer service management software companies based in the United Kingdom
- AI companies based in the United States
- Cybersecurity companies based in the United States
Company intelligence · public preview
Top 25 customer service management software companies based in the United States
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 128 matching company records for customer service management software companies based in the United States, with 106,784 tracked contacts and 69,919 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 28, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer service management software companies based in the United States
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 |  Salesforcesalesforce.comHQ: San Francisco, CA, United StatesReported employees: 10001+ | San Francisco, CA, United States | 10001+ | Exact match | 86,470 contacts → |
“We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  Hubspothubspot.comHQ: Cambridge, MA, United StatesReported employees: 5,001-10,000 | Cambridge, MA, United States | 5,001-10,000 | Exact match | 11,077 contacts → |
“HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 |  Freshworksfreshworks.comHQ: San Mateo, CA, United StatesReported employees: 1,001-5,000 | San Mateo, CA, United States | 1,001-5,000 | Exact match | 7,034 contacts → |
“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  Kana Softwarekana.comHQ: Santa Clara, CA, United StatesReported employees: 501-1,000 | Santa Clara, CA, United States | 501-1,000 | Exact match | 307 contacts → |
“KANA understands the value of great Customer Service experiences.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  Help Scouthelpscout.comHQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 213 contacts → |
“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  Fieldedge By Xplorfieldedge.comHQ: Atlanta, GA, United StatesReported employees: 201-500 | Atlanta, GA, United States | 201-500 | Exact match | 152 contacts → |
“Turbocharge your techs, organize your office, save time, and make more money.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 |  tawk.totawk.toHQ: Las Vegas, NV, United StatesReported employees: 201-500 | Las Vegas, NV, United States | 201-500 | Exact match | 130 contacts → |
“tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  PYLONusepylon.comHQ: San Francisco, CA, United StatesReported employees: 51-200 | San Francisco, CA, United States | 51-200 | Exact match | 99 contacts → |
“Pylon is the modern alternative to Zendesk, optimized for B2B.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 |  Kayakokayako.comHQ: Austin, TX, United StatesReported employees: 51-200 | Austin, TX, United States | 51-200 | Exact match | 56 contacts → |
“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 |  Cherwell Softwarecherwell.comHQ: Colorado Springs, CO, United StatesReported employees: 501-1,000 | Colorado Springs, CO, United States | 501-1,000 | Exact match | 48 contacts → |
“Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 |  Thinkowlthinkowl.comHQ: Orlando, FL, United StatesReported employees: 51-200 | Orlando, FL, United States | 51-200 | Exact match | 38 contacts → |
“ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  Cimcloudcimcloud.comHQ: Greenville, SC, United StatesReported employees: 51-200 | Greenville, SC, United States | 51-200 | Exact match | 37 contacts → |
“Website Pipeline, a South Carolina-based software company, is proud to introduce the first Customer Interaction Management Software platform; CIMcloud.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  Issuetrakissuetrak.comHQ: Virginia Beach, VA, United StatesReported employees: 11-50 | Virginia Beach, VA, United States | 11-50 | Exact match | 37 contacts → |
“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Vicasso We Accelerate Servicevicasso.com HQ: Hamilton, NJ, United StatesReported employees: 11-50 | Hamilton, NJ, United States | 11-50 | Exact match | 36 contacts → |
“Vicasso, a Salesforce ISV, is committed to empowering its clients to deliver the perfect service experience every time.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  Hindsite Softwarehindsitesoftware.comHQ: St. Paul, MN, United StatesReported employees: 11-50 | St. Paul, MN, United States | 11-50 | Exact match | 34 contacts → |
“HindSite’s field service software delivers the tools you need to save time-and delight your customers.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  Richpanelrichpanel.comHQ: San Jose, CA, United StatesReported employees: 11-50 | San Jose, CA, United States | 11-50 | Exact match | 34 contacts → |
“Richpanel is a customer support platform built for ecommerce.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 |  Canyon GBScanyongbs.comHQ: Mesa, AZ, United StatesReported employees: 11-50 | Mesa, AZ, United States | 11-50 | Exact match | 31 contacts → |
“Canyon GBS® is a software company specializing in serving colleges, government agencies, non-profits, and large enterprises.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | Mediu, INCmediu.com HQ: Delaware, OH, United StatesReported employees: 11-50 | Delaware, OH, United States | 11-50 | Exact match | 28 contacts → |
“Mediu is a professional services company focused on optimizing client value and generating improved customer experience in the customer interaction management space.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 |  Solvpathsolvpath.comHQ: New York, NY, United StatesReported employees: 11-50 | New York, NY, United States | 11-50 | Exact match | 22 contacts → |
“Solvpath is everything that happens after the sale.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 |  3cinteractive An Imimobile Companyimimobile.comHQ: Boca Raton, FL, United StatesReported employees: 51-200 | Boca Raton, FL, United States | 51-200 | Exact match | 21 contacts → |
“Global enterprises trust imimobile to help them manage business-critical customer interactions at scale.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 |  Digitalwoodsdigitalwoods.ioHQ: Middletown, DE, United StatesReported employees: 11-50 | Middletown, DE, United States | 11-50 | Exact match | 21 contacts → |
“We build deep integrated software for growing companies to automate their sales, marketing, and service operations.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 |  Csdp Corporationcsdpcorp.comHQ: Irvine, CA, United StatesReported employees: 11-50 | Irvine, CA, United States | 11-50 | Exact match | 18 contacts → |
“Customer Service Delivery Platform is the only service relationship management software developer that leads every client engagement with consulting.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 |  Servicemonsterservicemonster.comHQ: Bellingham, WA, United StatesReported employees: 11-50 | Bellingham, WA, United States | 11-50 | Exact match | 17 contacts → |
“ServiceMonster is the leading business software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 |  Avidian Technologiesavidian.comHQ: Bellevue, WA, United StatesReported employees: 11-50 | Bellevue, WA, United States | 11-50 | Exact match | 17 contacts → |
“Avidian was founded in 2005 in the Seattle Metropolitan area by a diverse team of sales, business, and technical professionals, passionate about creating a user-friendly CRM.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 |  Isupport Softwareisupport.comHQ: Vancouver, WA, United StatesReported employees: 11-50 | Vancouver, WA, United States | 11-50 | Exact match | 15 contacts → |
“Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 128 company matches
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Customer service management software companies: dataset insights
September 28, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
128 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 128 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 28, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for customer service management software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service management software companies did RevenueBase find based in the United States?
The saved snapshot records 128 matching company records, 106,784 tracked contacts and 69,919 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 28, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Customer service management software companies by geography
Cite this list
RevenueBase Data Team. Top 25 customer service management software companies based in the United States. Snapshot: September 28, 2026. https://revenuebase.ai/companies/customer-service-management-software-companies/united-states.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Customer service management software companies based in Brazil
- Customer service management software companies based in Germany
- Customer service management software companies based in India
- Customer service management software companies based in the United Kingdom
- AI companies based in the United States
- Cybersecurity companies based in the United States
Company intelligence · public preview
Top 25 customer service management software companies based in the United States
RevenueBase records 128 matching company records for customer service management software companies based in the United States, with 106,784 tracked contacts and 69,919 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 28, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer service management software companies based in the United States
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Salesforcesalesforce.com HQ: San Francisco, CA, United StatesReported employees: 10001+ | San Francisco, CA, United States | 10001+ | Exact match | 86,470 contacts → |
“We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | Hubspothubspot.com HQ: Cambridge, MA, United StatesReported employees: 5,001-10,000 | Cambridge, MA, United States | 5,001-10,000 | Exact match | 11,077 contacts → |
“HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | Freshworksfreshworks.com HQ: San Mateo, CA, United StatesReported employees: 1,001-5,000 | San Mateo, CA, United States | 1,001-5,000 | Exact match | 7,034 contacts → |
“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | Kana Softwarekana.com HQ: Santa Clara, CA, United StatesReported employees: 501-1,000 | Santa Clara, CA, United States | 501-1,000 | Exact match | 307 contacts → |
“KANA understands the value of great Customer Service experiences.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | Help Scouthelpscout.com HQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 213 contacts → |
“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | Fieldedge By Xplorfieldedge.com HQ: Atlanta, GA, United StatesReported employees: 201-500 | Atlanta, GA, United States | 201-500 | Exact match | 152 contacts → |
“Turbocharge your techs, organize your office, save time, and make more money.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | tawk.totawk.to HQ: Las Vegas, NV, United StatesReported employees: 201-500 | Las Vegas, NV, United States | 201-500 | Exact match | 130 contacts → |
“tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | PYLONusepylon.com HQ: San Francisco, CA, United StatesReported employees: 51-200 | San Francisco, CA, United States | 51-200 | Exact match | 99 contacts → |
“Pylon is the modern alternative to Zendesk, optimized for B2B.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | Kayakokayako.com HQ: Austin, TX, United StatesReported employees: 51-200 | Austin, TX, United States | 51-200 | Exact match | 56 contacts → |
“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | Cherwell Softwarecherwell.com HQ: Colorado Springs, CO, United StatesReported employees: 501-1,000 | Colorado Springs, CO, United States | 501-1,000 | Exact match | 48 contacts → |
“Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | Thinkowlthinkowl.com HQ: Orlando, FL, United StatesReported employees: 51-200 | Orlando, FL, United States | 51-200 | Exact match | 38 contacts → |
“ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | Cimcloudcimcloud.com HQ: Greenville, SC, United StatesReported employees: 51-200 | Greenville, SC, United States | 51-200 | Exact match | 37 contacts → |
“Website Pipeline, a South Carolina-based software company, is proud to introduce the first Customer Interaction Management Software platform; CIMcloud.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | Issuetrakissuetrak.com HQ: Virginia Beach, VA, United StatesReported employees: 11-50 | Virginia Beach, VA, United States | 11-50 | Exact match | 37 contacts → |
“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Vicasso We Accelerate Servicevicasso.com HQ: Hamilton, NJ, United StatesReported employees: 11-50 | Hamilton, NJ, United States | 11-50 | Exact match | 36 contacts → |
“Vicasso, a Salesforce ISV, is committed to empowering its clients to deliver the perfect service experience every time.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | Hindsite Softwarehindsitesoftware.com HQ: St. Paul, MN, United StatesReported employees: 11-50 | St. Paul, MN, United States | 11-50 | Exact match | 34 contacts → |
“HindSite’s field service software delivers the tools you need to save time-and delight your customers.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | Richpanelrichpanel.com HQ: San Jose, CA, United StatesReported employees: 11-50 | San Jose, CA, United States | 11-50 | Exact match | 34 contacts → |
“Richpanel is a customer support platform built for ecommerce.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | Canyon GBScanyongbs.com HQ: Mesa, AZ, United StatesReported employees: 11-50 | Mesa, AZ, United States | 11-50 | Exact match | 31 contacts → |
“Canyon GBS® is a software company specializing in serving colleges, government agencies, non-profits, and large enterprises.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | Mediu, INCmediu.com HQ: Delaware, OH, United StatesReported employees: 11-50 | Delaware, OH, United States | 11-50 | Exact match | 28 contacts → |
“Mediu is a professional services company focused on optimizing client value and generating improved customer experience in the customer interaction management space.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Solvpathsolvpath.com HQ: New York, NY, United StatesReported employees: 11-50 | New York, NY, United States | 11-50 | Exact match | 22 contacts → |
“Solvpath is everything that happens after the sale.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | 3cinteractive An Imimobile Companyimimobile.com HQ: Boca Raton, FL, United StatesReported employees: 51-200 | Boca Raton, FL, United States | 51-200 | Exact match | 21 contacts → |
“Global enterprises trust imimobile to help them manage business-critical customer interactions at scale.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | Digitalwoodsdigitalwoods.io HQ: Middletown, DE, United StatesReported employees: 11-50 | Middletown, DE, United States | 11-50 | Exact match | 21 contacts → |
“We build deep integrated software for growing companies to automate their sales, marketing, and service operations.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | Csdp Corporationcsdpcorp.com HQ: Irvine, CA, United StatesReported employees: 11-50 | Irvine, CA, United States | 11-50 | Exact match | 18 contacts → |
“Customer Service Delivery Platform is the only service relationship management software developer that leads every client engagement with consulting.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | Servicemonsterservicemonster.com HQ: Bellingham, WA, United StatesReported employees: 11-50 | Bellingham, WA, United States | 11-50 | Exact match | 17 contacts → |
“ServiceMonster is the leading business software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | Avidian Technologiesavidian.com HQ: Bellevue, WA, United StatesReported employees: 11-50 | Bellevue, WA, United States | 11-50 | Exact match | 17 contacts → |
“Avidian was founded in 2005 in the Seattle Metropolitan area by a diverse team of sales, business, and technical professionals, passionate about creating a user-friendly CRM.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | Isupport Softwareisupport.com HQ: Vancouver, WA, United StatesReported employees: 11-50 | Vancouver, WA, United States | 11-50 | Exact match | 15 contacts → |
“Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 128 company matches
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Customer service management software companies: dataset insights
September 28, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
128 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 128 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 28, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for customer service management software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service management software companies did RevenueBase find based in the United States?
The saved snapshot records 128 matching company records, 106,784 tracked contacts and 69,919 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 28, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Customer service management software companies by geography
Cite this list
RevenueBase Data Team. Top 25 customer service management software companies based in the United States. Snapshot: September 28, 2026. https://revenuebase.ai/companies/customer-service-management-software-companies/united-states.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
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