Company lists · Data refreshed September 2026
Top 25 Omnichannel support platforms worldwide
RevenueBase identified 1,119 omnichannel support platforms worldwide as of September 2026 and tracks 31,862 professional contacts across them, including 9,491 with verified work emails. Brazil is the largest market and Sao Paulo the largest hub.
This list covers omnichannel support platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026. Country and city lists for omnichannel support platforms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest omnichannel support platforms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 2,934 contacts → | ||||
Indirect evidence “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 2 | 1,762 contacts → | ||||
Indirect evidence “Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 3 | 1,444 contacts → | ||||
Indirect evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 4 | 1,312 contacts → | ||||
Indirect evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 5 | 804 contacts → | ||||
Partial evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 6 | 787 contacts → | ||||
Indirect evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 7 | 567 contacts → | ||||
Indirect evidence “Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 8 | 553 contacts → | ||||
Partial evidence “At Futwork, we specialize in omnichannel communication solutions that integrate seamlessly with your business.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 9 | 551 contacts → | ||||
Strong evidence “Skai is the leading omnichannel platform for commerce media, enabling brands and agencies to connect data, insights, and execution across the world’s largest publishers and…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 10 | 365 contacts → | ||||
Indirect evidence “A Pessoalize nasceu para dar protagonismo para os canais digitais de Chat, WhatsApp, passando por vídeo atendimento, até canais de conciliação como Consumidor.gov e RA, entendendo…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 11 | 359 contacts → | ||||
Partial evidence “Com uma perspectiva que parte do ponto de vista do cliente, a Vermont oferece um atendimento Omnichannel para o Sucesso na Jornada do Cliente do Pré ao Pós-Vendas.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 12 | 286 contacts → | ||||
Partial evidence “UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 13 | 281 contacts → | ||||
Indirect evidence “Fundada em 2010 por Paulo Godoy, a Olos surgiu como uma startup e carrega o espírito de inovação e superação constantes, sempre focada em oferecer soluções de relacionamento entre…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 14 | 275 contacts → | ||||
Indirect evidence “Genesys acquired Interactive Intelligence in December 2016.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 15 | 259 contacts → | ||||
Partial evidence “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 16 | 241 contacts → | ||||
Partial evidence “Netomi is the enterprise agentic CX platform built for the world's most complex environments.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 17 | 237 contacts → | ||||
Indirect evidence “We solve a critical gap businesses face with employee to client communication, over voice and messaging.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 18 | 231 contacts → | ||||
Strong evidence “Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 19 | 228 contacts → | ||||
Strong evidence “Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 20 | 224 contacts → | ||||
Indirect evidence “At Acefone, we make interactions simple, powerful, and customer focused.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 21 | 222 contacts → | ||||
Partial evidence “As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 22 | 217 contacts → | ||||
Indirect evidence “MMDSmart is a leading provider of enterprise cloud-based communication solutions, helping organizations engage customers across the entire customer lifecycle.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 23 | 214 contacts → | ||||
Strong evidence “An Omnichannel Platform for retailers and wholesalers.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 24 | 213 contacts → | ||||
Strong evidence “Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 25 | 211 contacts → | ||||
Indirect evidence “SleekFlow is an AI Suite for Revenue-Driving Conversations.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: omnichannel support platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names omnichannel support platforms.
- Partial evidence
- Its own public description names part of omnichannel support platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name omnichannel support platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 1,119 omnichannel support platforms worldwide
See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 9,491 reachable decision-makers.
Free signup · no credit card
Omnichannel support platforms worldwide at a glance
As of Sep 29, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel support platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for omnichannel support platforms are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “omnichannel support platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel support platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among omnichannel support platforms, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 9,491 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Omnichannel support platforms by location
7 lists · largest firstEvery Omnichannel support platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Omnichannel support platforms based in Brazil183
- Omnichannel support platforms based in the United States172
- Omnichannel support platforms based in India77
- Omnichannel support platforms based in the United Kingdom48
- Omnichannel support platforms based in France34
- Omnichannel support platforms based in the Netherlands27
Cities
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel support platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many omnichannel support platforms are there worldwide?
RevenueBase identified 1,119 omnichannel support platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
SINCH, headquartered in Stockholm, tops this list with the largest team on record.
Which country has the most omnichannel support platforms?
Brazil leads with 183 companies, followed by the United States (172) and India (77). Every omnichannel support platforms list by country and city is linked on this page.
Which city has the most omnichannel support platforms?
Sao Paulo leads with 55 headquartered companies, followed by San Francisco (19) and London (18).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 9,491 verified decision-maker contacts tracked across these 1,119 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
Ready to reach these companies? Verified emails and direct dials for all 1,119 omnichannel support platforms worldwide. Start with a free account, no credit card.
Download this list →Related lists
Browse the directory
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.