Company lists · Data refreshed September 2026
Top 25 Omnichannel customer service software companies based in the United States
RevenueBase identified 248 company matches for omnichannel customer service software companies associated with the United States as of September 2026 and tracks 26,962 professional contacts across them, including 8,991 with verified work emails. New York is the largest hub.
This list covers company matches for omnichannel customer service software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest omnichannel customer service software companies based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 6,431 contacts → | ||||
Exact match “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 2 | 2,584 contacts → | ||||
Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 3 | 1,638 contacts → | ||||
Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 4 | 1,418 contacts → | ||||
Exact match “DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 5 | 1,139 contacts → | ||||
Exact match “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 6 | 804 contacts → | ||||
Exact match “The collaborative, AI-powered platform for customer conversations.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 7 | 763 contacts → | ||||
Exact match “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 8 | 567 contacts → | ||||
Exact match “Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 9 | 377 contacts → | ||||
Exact match “iPacesetters” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 10 | 307 contacts → | ||||
Exact match “KANA understands the value of great Customer Service experiences.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 11 | 286 contacts → | ||||
Exact match “UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 12 | 275 contacts → | ||||
Exact match “Genesys acquired Interactive Intelligence in December 2016.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 13 | 259 contacts → | ||||
Exact match “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 14 | 241 contacts → | ||||
Exact match “Netomi is the enterprise agentic CX platform built for the world's most complex environments.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 15 | 237 contacts → | ||||
Exact match “We solve a critical gap businesses face with employee to client communication, over voice and messaging.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 16 | 228 contacts → | ||||
Exact match “Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 17 | 222 contacts → | ||||
Exact match “As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find…” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 18 | 213 contacts → | ||||
Exact match “Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 19 | 206 contacts → | ||||
Exact match “Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 20 | 187 contacts → | ||||
Exact match “NovelVox is the execution layer for regulated CX.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 21 | 166 contacts → | ||||
Exact match “At AVOXI, we believe that voice conversations are essential for businesses to connect with customers across the globe.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 22 | 152 contacts → | ||||
Exact match “At Premiere Response, we deliver exceptional, omnichannel contact center solutions, infusing your brand’s promise into every customer interaction.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 23 | 139 contacts → | ||||
Exact match “Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 24 | 133 contacts → | ||||
Exact match “GoContact is a native Cloud Contact Center Service (CCaaS) solution, with integrated omnichannel and artificial intelligence solutions.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
| 25 | 132 contacts → | ||||
Exact match “HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.” Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “omnichannel customer service software companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 248 omnichannel customer service software companies based in the United States
See the full list, filter by size, metro and specialty, and access 8,991 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Omnichannel customer service software companies based in the United States at a glance
As of Sep 29, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 248 companies.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Company records associated with the United States whose business descriptions match “omnichannel customer service software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 8,991 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel customer service software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many omnichannel customer service software companies are there based in the United States?
RevenueBase identified 248 company matches for omnichannel customer service software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Ringcentral tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which city has the most omnichannel customer service software companies?
New York leads with 15 company records, followed by San Francisco (13) and Miami (9).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 8,991 professional contacts with verified work emails tracked across these 248 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
Ready to reach these companies? Verified emails and direct dials for all 248 omnichannel customer service software companies based in the United States. Start with a free account, no credit card.
Download this list →Related lists
Omnichannel customer service software companies by geography
- Omnichannel customer service software companies based in Sao Paulo, Brazil
- Omnichannel customer service software companies based in Paris, France
- Omnichannel customer service software companies based in London, United Kingdom
- Omnichannel customer service software companies based in Brazil
- Omnichannel customer service software companies based in Canada
- Omnichannel customer service software companies based in France
- Omnichannel customer service software companies based in Germany
- Omnichannel customer service software companies based in India
- Omnichannel customer service software companies based in Mexico
- Omnichannel customer service software companies based in the Netherlands
- Omnichannel customer service software companies based in Spain
- Omnichannel customer service software companies based in the United Kingdom
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Omnichannel customer service software companies based in Sao Paulo, Brazil
- Omnichannel customer service software companies based in Paris, France
- Omnichannel customer service software companies based in London, United Kingdom
- Omnichannel customer service software companies based in Brazil
- Omnichannel customer service software companies based in Canada
- Omnichannel customer service software companies based in France
Company intelligence · public preview
Top 25 omnichannel customer service software companies based in the United States
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 248 matching company records for omnichannel customer service software companies based in the United States, with 26,962 tracked contacts and 8,991 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 29, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 omnichannel customer service software companies based in the United States
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 |  Ringcentralringcentral.comHQ: Belmont, CA, United StatesReported employees: 5,001-10,000 | Belmont, CA, United States | 5,001-10,000 | Exact match | 6,431 contacts → |
“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  Five9five9.comHQ: San Ramon, CA, United StatesReported employees: 1,001-5,000 | San Ramon, CA, United States | 1,001-5,000 | Exact match | 2,584 contacts → |
“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 |  Nextivanextiva.comHQ: Scottsdale, AZ, United StatesReported employees: 1,001-5,000 | Scottsdale, AZ, United States | 1,001-5,000 | Exact match | 1,638 contacts → |
“Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  Datamark, INCdatamark.netHQ: El Paso, TX, United StatesReported employees: 1,001-5,000 | El Paso, TX, United States | 1,001-5,000 | Exact match | 1,418 contacts → |
“DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  Glowtouch Technologiesunifycx.comHQ: Louisville, KY, United StatesReported employees: 1,001-5,000 | Louisville, KY, United States | 1,001-5,000 | Exact match | 1,139 contacts → |
“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  Aircallaircall.laHQ: New York, NY, United StatesReported employees: 501-1,000 | New York, NY, United States | 501-1,000 | Exact match | 804 contacts → |
“The collaborative, AI-powered platform for customer conversations.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 |  Khoroskhoros.comHQ: Austin, TX, United StatesReported employees: 501-1,000 | Austin, TX, United States | 501-1,000 | Exact match | 763 contacts → |
“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  Call Center Studiocallcenterstudio.comHQ: Chicago, IL, United StatesReported employees: 51-200 | Chicago, IL, United States | 51-200 | Exact match | 567 contacts → |
“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 |  Ipacesetters, LLCavantivesolutions.comHQ: Tulsa, United StatesReported employees: Not recorded | Tulsa, United States | Not recorded | Exact match | 377 contacts → |
“iPacesetters” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 |  Kana Softwarekana.comHQ: Santa Clara, CA, United StatesReported employees: 501-1,000 | Santa Clara, CA, United States | 501-1,000 | Exact match | 307 contacts → |
“KANA understands the value of great Customer Service experiences.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 |  ujet.cxujet.cxHQ: San Francisco, CA, United StatesReported employees: 201-500 | San Francisco, CA, United States | 201-500 | Exact match | 286 contacts → |
“UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  Genesys Interactive Intelligencegenesys.comHQ: Indianapolis, IN, United StatesReported employees: 1,001-5,000 | Indianapolis, IN, United States | 1,001-5,000 | Exact match | 275 contacts → |
“Genesys acquired Interactive Intelligence in December 2016.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  Kustomerkustomer.comHQ: New York, NY, United StatesReported employees: 201-500 | New York, NY, United States | 201-500 | Exact match | 259 contacts → |
“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 |  Netominetomi.comHQ: San Mateo, CA, United StatesReported employees: 201-500 | San Mateo, CA, United States | 201-500 | Exact match | 241 contacts → |
“Netomi is the enterprise agentic CX platform built for the world's most complex environments.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  Moviusmovius.aiHQ: Alpharetta, GA, United StatesReported employees: 51-200 | Alpharetta, GA, United States | 51-200 | Exact match | 237 contacts → |
“We solve a critical gap businesses face with employee to client communication, over voice and messaging.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  HIVERhiverhq.comHQ: San Jose, CA, United StatesReported employees: 51-200 | San Jose, CA, United States | 51-200 | Exact match | 228 contacts → |
“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 |  Capacitycapacity.comHQ: University City, MO, United StatesReported employees: 51-200 | University City, MO, United States | 51-200 | Exact match | 222 contacts → |
“As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find…” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 |  Help Scouthelpscout.comHQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 213 contacts → |
“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 |  Botmakerbotmaker.comHQ: Miami, FL, United StatesReported employees: 51-200 | Miami, FL, United States | 51-200 | Exact match | 206 contacts → |
“Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 |  Novelvoxnovelvox.comHQ: Roswell, GA, United StatesReported employees: 51-200 | Roswell, GA, United States | 51-200 | Exact match | 187 contacts → |
“NovelVox is the execution layer for regulated CX.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 |  AVOXIavoxi.comHQ: Atlanta, GA, United StatesReported employees: 51-200 | Atlanta, GA, United States | 51-200 | Exact match | 166 contacts → |
“At AVOXI, we believe that voice conversations are essential for businesses to connect with customers across the globe.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 |  Premiere Responsepremiereresponse.comHQ: North Bergen, NJ, United StatesReported employees: 1,001-5,000 | North Bergen, NJ, United States | 1,001-5,000 | Exact match | 152 contacts → |
“At Premiere Response, we deliver exceptional, omnichannel contact center solutions, infusing your brand’s promise into every customer interaction.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 |  KIPSUkipsu.comHQ: Minneapolis, MN, United StatesReported employees: 51-200 | Minneapolis, MN, United States | 51-200 | Exact match | 139 contacts → |
“Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | Gocontactgocontact.com HQ: Los Angeles, CA, United StatesReported employees: 51-200 | Los Angeles, CA, United States | 51-200 | Exact match | 133 contacts → |
“GoContact is a native Cloud Contact Center Service (CCaaS) solution, with integrated omnichannel and artificial intelligence solutions.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 |  Happyfoxhappyfox.comHQ: Southlake, TX, United StatesReported employees: 51-200 | Southlake, TX, United States | 51-200 | Exact match | 132 contacts → |
“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 248 company matches
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Omnichannel customer service software companies: dataset insights
September 29, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
248 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 248 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 29, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for omnichannel customer service software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many omnichannel customer service software companies did RevenueBase find based in the United States?
The saved snapshot records 248 matching company records, 26,962 tracked contacts and 8,991 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 29, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Omnichannel customer service software companies by geography
- Omnichannel customer service software companies based in Sao Paulo, Brazil
- Omnichannel customer service software companies based in Paris, France
- Omnichannel customer service software companies based in London, United Kingdom
- Omnichannel customer service software companies based in Brazil
- Omnichannel customer service software companies based in Canada
- Omnichannel customer service software companies based in France
- Omnichannel customer service software companies based in Germany
- Omnichannel customer service software companies based in India
- Omnichannel customer service software companies based in Mexico
- Omnichannel customer service software companies based in the Netherlands
- Omnichannel customer service software companies based in Spain
- Omnichannel customer service software companies based in the United Kingdom
Cite this list
RevenueBase Data Team. Top 25 omnichannel customer service software companies based in the United States. Snapshot: September 29, 2026. https://revenuebase.ai/companies/omnichannel-customer-service-software-companies/united-states.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Omnichannel customer service software companies based in Sao Paulo, Brazil
- Omnichannel customer service software companies based in Paris, France
- Omnichannel customer service software companies based in London, United Kingdom
- Omnichannel customer service software companies based in Brazil
- Omnichannel customer service software companies based in Canada
- Omnichannel customer service software companies based in France
Company intelligence · public preview
Top 25 omnichannel customer service software companies based in the United States
RevenueBase records 248 matching company records for omnichannel customer service software companies based in the United States, with 26,962 tracked contacts and 8,991 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 29, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 omnichannel customer service software companies based in the United States
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Ringcentralringcentral.com HQ: Belmont, CA, United StatesReported employees: 5,001-10,000 | Belmont, CA, United States | 5,001-10,000 | Exact match | 6,431 contacts → |
“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | Five9five9.com HQ: San Ramon, CA, United StatesReported employees: 1,001-5,000 | San Ramon, CA, United States | 1,001-5,000 | Exact match | 2,584 contacts → |
“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | Nextivanextiva.com HQ: Scottsdale, AZ, United StatesReported employees: 1,001-5,000 | Scottsdale, AZ, United States | 1,001-5,000 | Exact match | 1,638 contacts → |
“Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | Datamark, INCdatamark.net HQ: El Paso, TX, United StatesReported employees: 1,001-5,000 | El Paso, TX, United States | 1,001-5,000 | Exact match | 1,418 contacts → |
“DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | Glowtouch Technologiesunifycx.com HQ: Louisville, KY, United StatesReported employees: 1,001-5,000 | Louisville, KY, United States | 1,001-5,000 | Exact match | 1,139 contacts → |
“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | Aircallaircall.la HQ: New York, NY, United StatesReported employees: 501-1,000 | New York, NY, United States | 501-1,000 | Exact match | 804 contacts → |
“The collaborative, AI-powered platform for customer conversations.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | Khoroskhoros.com HQ: Austin, TX, United StatesReported employees: 501-1,000 | Austin, TX, United States | 501-1,000 | Exact match | 763 contacts → |
“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | Call Center Studiocallcenterstudio.com HQ: Chicago, IL, United StatesReported employees: 51-200 | Chicago, IL, United States | 51-200 | Exact match | 567 contacts → |
“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | Ipacesetters, LLCavantivesolutions.com HQ: Tulsa, United StatesReported employees: Not recorded | Tulsa, United States | Not recorded | Exact match | 377 contacts → |
“iPacesetters” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | Kana Softwarekana.com HQ: Santa Clara, CA, United StatesReported employees: 501-1,000 | Santa Clara, CA, United States | 501-1,000 | Exact match | 307 contacts → |
“KANA understands the value of great Customer Service experiences.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | ujet.cxujet.cx HQ: San Francisco, CA, United StatesReported employees: 201-500 | San Francisco, CA, United States | 201-500 | Exact match | 286 contacts → |
“UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | Genesys Interactive Intelligencegenesys.com HQ: Indianapolis, IN, United StatesReported employees: 1,001-5,000 | Indianapolis, IN, United States | 1,001-5,000 | Exact match | 275 contacts → |
“Genesys acquired Interactive Intelligence in December 2016.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | Kustomerkustomer.com HQ: New York, NY, United StatesReported employees: 201-500 | New York, NY, United States | 201-500 | Exact match | 259 contacts → |
“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Netominetomi.com HQ: San Mateo, CA, United StatesReported employees: 201-500 | San Mateo, CA, United States | 201-500 | Exact match | 241 contacts → |
“Netomi is the enterprise agentic CX platform built for the world's most complex environments.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | Moviusmovius.ai HQ: Alpharetta, GA, United StatesReported employees: 51-200 | Alpharetta, GA, United States | 51-200 | Exact match | 237 contacts → |
“We solve a critical gap businesses face with employee to client communication, over voice and messaging.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | HIVERhiverhq.com HQ: San Jose, CA, United StatesReported employees: 51-200 | San Jose, CA, United States | 51-200 | Exact match | 228 contacts → |
“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | Capacitycapacity.com HQ: University City, MO, United StatesReported employees: 51-200 | University City, MO, United States | 51-200 | Exact match | 222 contacts → |
“As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find…” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | Help Scouthelpscout.com HQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 213 contacts → |
“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Botmakerbotmaker.com HQ: Miami, FL, United StatesReported employees: 51-200 | Miami, FL, United States | 51-200 | Exact match | 206 contacts → |
“Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | Novelvoxnovelvox.com HQ: Roswell, GA, United StatesReported employees: 51-200 | Roswell, GA, United States | 51-200 | Exact match | 187 contacts → |
“NovelVox is the execution layer for regulated CX.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | AVOXIavoxi.com HQ: Atlanta, GA, United StatesReported employees: 51-200 | Atlanta, GA, United States | 51-200 | Exact match | 166 contacts → |
“At AVOXI, we believe that voice conversations are essential for businesses to connect with customers across the globe.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | Premiere Responsepremiereresponse.com HQ: North Bergen, NJ, United StatesReported employees: 1,001-5,000 | North Bergen, NJ, United States | 1,001-5,000 | Exact match | 152 contacts → |
“At Premiere Response, we deliver exceptional, omnichannel contact center solutions, infusing your brand’s promise into every customer interaction.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | KIPSUkipsu.com HQ: Minneapolis, MN, United StatesReported employees: 51-200 | Minneapolis, MN, United States | 51-200 | Exact match | 139 contacts → |
“Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | Gocontactgocontact.com HQ: Los Angeles, CA, United StatesReported employees: 51-200 | Los Angeles, CA, United States | 51-200 | Exact match | 133 contacts → |
“GoContact is a native Cloud Contact Center Service (CCaaS) solution, with integrated omnichannel and artificial intelligence solutions.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | Happyfoxhappyfox.com HQ: Southlake, TX, United StatesReported employees: 51-200 | Southlake, TX, United States | 51-200 | Exact match | 132 contacts → |
“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.” Recorded description excerpt · September 29, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 248 company matches
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Omnichannel customer service software companies: dataset insights
September 29, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
248 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 248 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 29, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for omnichannel customer service software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many omnichannel customer service software companies did RevenueBase find based in the United States?
The saved snapshot records 248 matching company records, 26,962 tracked contacts and 8,991 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 29, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Omnichannel customer service software companies by geography
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Cite this list
RevenueBase Data Team. Top 25 omnichannel customer service software companies based in the United States. Snapshot: September 29, 2026. https://revenuebase.ai/companies/omnichannel-customer-service-software-companies/united-states.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
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