Company lists · Data refreshed September 2026

Top 25 Omnichannel customer service software companies based in India

Name: Omnichannel customer service software companies based in India
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 29, 2026 93 companies tracked

RevenueBase identified 93 omnichannel customer service software companies headquartered in India as of September 2026 and tracks 21,747 professional contacts across them, including 2,496 with verified work emails. Gurgaon is the largest hub.

This list covers omnichannel customer service software companies headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review

93Companies

21,747Contacts tracked

2,496Verified emails

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The 25 largest omnichannel customer service software companies based in India

Ranked by team size

Top 25 of 93 omnichannel customer service software companies based in India, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to omnichannel customer service software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Technotask Business Solutions PVT LTD	Partial evidence	Bhopal, IndiaHQ checked Sep 29, 2026	1,001-5,000	1,762 contacts →
	Partial evidence “Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Source: RevenueBase Database · checked Sep 29, 2026
2	Kapture CX	Partial evidence	Bangalore, IndiaHQ checked Sep 29, 2026	201-500	630 contacts →
	Partial evidence “Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Source: RevenueBase Database · checked Sep 29, 2026
3	Futwork	Partial evidence	Mumbai, IndiaHQ checked Sep 29, 2026	51-200	553 contacts →
	Partial evidence “At Futwork, we specialize in omnichannel communication solutions that integrate seamlessly with your business.” Source: RevenueBase Database · checked Sep 29, 2026
4	Diya Systems	Partial evidence	Mangalore, IndiaHQ checked Sep 29, 2026	1,001-5,000	389 contacts →
	Partial evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 29, 2026
5	Easyrewardz Software Services	Strong evidence	Gurgaon, IndiaHQ checked Sep 29, 2026	201-500	361 contacts →
	Strong evidence “Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.” Source: RevenueBase Database · checked Sep 29, 2026
6	Myoperator	Partial evidence	Noida, IndiaHQ checked Sep 29, 2026	201-500	340 contacts →
	Partial evidence “MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…” Source: RevenueBase Database · checked Sep 29, 2026
7	AMEYO	Partial evidence	Gurgaon, IndiaHQ checked Sep 29, 2026	501-1,000	231 contacts →
	Partial evidence “Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Source: RevenueBase Database · checked Sep 29, 2026
8	Acefone	Partial evidence	Gurgaon, IndiaHQ checked Sep 29, 2026	201-500	224 contacts →
	Partial evidence “At Acefone, we make interactions simple, powerful, and customer focused.” Source: RevenueBase Database · checked Sep 29, 2026
9	C-Zentrix	Partial evidence	Gurgaon, IndiaHQ checked Sep 29, 2026	51-200	192 contacts →
	Partial evidence “C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa.” Source: RevenueBase Database · checked Sep 29, 2026
10	Konnect Insights	Partial evidence	Mumbai, IndiaHQ checked Sep 29, 2026	51-200	157 contacts →
	Partial evidence “Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.” Source: RevenueBase Database · checked Sep 29, 2026
11	Teckinfo Solutions PVT LTD	Indirect evidence	New Delhi, IndiaHQ checked Sep 29, 2026	51-200	147 contacts →
	Indirect evidence “At Teckinfo, we are committed to pioneering advancements in communication technology.” Source: RevenueBase Database · checked Sep 29, 2026
12	Chat360	Strong evidence	Pune, IndiaHQ checked Sep 29, 2026	51-200	126 contacts →
	Strong evidence “Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every…” Source: RevenueBase Database · checked Sep 29, 2026
13	Intalk.io	Strong evidence	Mumbai, IndiaHQ checked Sep 29, 2026	51-200	113 contacts →
	Strong evidence “intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.” Source: RevenueBase Database · checked Sep 29, 2026
14	Slashrtc	Indirect evidence	Mumbai, IndiaHQ checked Sep 29, 2026	51-200	110 contacts →
	Indirect evidence “SlashRTC is a contact center and cloud communication provider offering solutions to enterprise and business organisations over cloud and in-premise.” Source: RevenueBase Database · checked Sep 29, 2026
15	verloop.io	Partial evidence	Bangalore, IndiaHQ checked Sep 29, 2026	51-200	108 contacts →
	Partial evidence “Verloop.io is the world's leading customer support automation platform.” Source: RevenueBase Database · checked Sep 29, 2026
16	Onedios	Indirect evidence	Noida, IndiaHQ checked Sep 29, 2026	51-200	97 contacts →
	Indirect evidence “OneDios is India's first platform built exclusively for Brand's Extended Warranty.” Source: RevenueBase Database · checked Sep 29, 2026
17	Office24by7 Technologies Pvt. LTD	Partial evidence	Hyderabad, IndiaHQ checked Sep 29, 2026	51-200	92 contacts →
	Partial evidence “Office24by7 helps enterprises streamline operations, improve sales performance, and deliver consistent customer experiences, all from one unified platform.” Source: RevenueBase Database · checked Sep 29, 2026
18	SAN Softwares PVT LTD	Partial evidence	Gurgaon, IndiaHQ checked Sep 29, 2026	51-200	81 contacts →
	Partial evidence “SAN Softwares is an AI-driven Telecommunication Software partner for intelligent communication and client engagement.” Source: RevenueBase Database · checked Sep 29, 2026
19	Businessonbot	Indirect evidence	Bangalore, IndiaHQ checked Sep 29, 2026	11-50	75 contacts →
	Indirect evidence “BusinessOnBot is a leading AI-powered Omni channel conversational commerce and support platform.” Source: RevenueBase Database · checked Sep 29, 2026
20	Nuacem AI	Partial evidence	Hyderabad, IndiaHQ checked Sep 29, 2026	51-200	68 contacts →
	Partial evidence “Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels.” Source: RevenueBase Database · checked Sep 29, 2026
21	Voxbay	Partial evidence	Kochi, IndiaHQ checked Sep 29, 2026	201-500	68 contacts →
	Partial evidence “Voxbay, a leader in unified communications, has been transforming business communication for more than a decade, serving customers across India and expanding globally.” Source: RevenueBase Database · checked Sep 29, 2026
22	Contaque	Strong evidence	Noida, IndiaHQ checked Sep 29, 2026	51-200	58 contacts →
	Strong evidence “CONTAQUE™ \| Redefining Customer Experience with AI-Driven Omnichannel Solutions CONTAQUE™ is a trusted leader in Contact Center, Telecommunication and CX Solutions, empowering…” Source: RevenueBase Database · checked Sep 29, 2026
23	EDAS	Partial evidence	Thane, IndiaHQ checked Sep 29, 2026	201-500	48 contacts →
	Partial evidence “eDAS is a Digital automation company producing Software Solutions from on-Premise solutions to Software as a Service (SaaS) Solutions.” Source: RevenueBase Database · checked Sep 29, 2026
24	Tevatel	Partial evidence	Chennai, IndiaHQ checked Sep 29, 2026	51-200	44 contacts →
	Partial evidence “Tevatel is the largest provider of cloud-based call center solutions to reinforce businesses in delivering outstanding customer engagement.” Source: RevenueBase Database · checked Sep 29, 2026
25	chatbot.team	Strong evidence	Gurgaon, IndiaHQ checked Sep 29, 2026	51-200	36 contacts →
	Strong evidence “Chatbot.team is an AI-powered Omnichannel Customer Engagement Platform helping businesses automate customer communication across WhatsApp, RCS, SMS, Email, Instagram, Facebook…” Source: RevenueBase Database · checked Sep 29, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: omnichannel customer service software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names omnichannel customer service software companies.
Partial evidence: Its own public description names part of omnichannel customer service software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name omnichannel customer service software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 93 omnichannel customer service software companies based in India

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Omnichannel customer service software companies based in India at a glance

As of Sep 29, 2026

11.5%Verified-email coverage

233.8Average contacts per company

11-50Median size (employees)

15.1%Largest-city concentration · Gurgaon

Sep 29, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 93 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel customer service software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in India whose own description of what they do matches “omnichannel customer service software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel customer service software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among omnichannel customer service software companies, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,496 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel customer service software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many omnichannel customer service software companies are there based in India?

RevenueBase identified 93 omnichannel customer service software companies headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Technotask Business Solutions PVT LTD, headquartered in Bhopal, tops this list with the largest team on record.

Which city has the most omnichannel customer service software companies?

Gurgaon leads with 14 headquartered companies, followed by Bangalore (11) and Noida (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,496 verified decision-maker contacts tracked across these 93 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.