Company lists · Data refreshed September 2026

Top 25 Omnichannel customer service software companies worldwide

RevenueBase identified 1,607 company matches for omnichannel customer service software companies worldwide as of September 2026 and tracks 92,086 professional contacts across them, including 21,883 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers company matches for omnichannel customer service software companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026. Country and city lists for omnichannel customer service software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
1,607Companies
92,086Contacts tracked
21,883Verified emails
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The 25 largest omnichannel customer service software companies worldwide

Ranked by team size
Top 25 of 1,607 company matches for omnichannel customer service software companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchDenver, United StatesHQ recorded Sep 29, 202610001+14,976 contacts →

Exact match

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchBelmont, CA, United StatesHQ recorded Sep 29, 20265,001-10,0006,431 contacts →

Exact match

“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchMadrid, SpainHQ recorded Sep 29, 202610001+3,716 contacts →

Exact match

“is a tech company specialized in providing, and for.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchStockholm, SwedenHQ recorded Sep 29, 20261,001-5,0002,934 contacts →

Exact match

“Sinch’s vision is to connect every business with every customer, everywhere in the world.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchSan Ramon, CA, United StatesHQ recorded Sep 29, 20261,001-5,0002,584 contacts →

Exact match

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchGuatemala, United StatesHQ recorded Sep 29, 202610001+2,245 contacts →

Exact match

“OneLink is the premier partner in outsourced omnichannel customer experience services.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchLondon, United KingdomHQ recorded Sep 29, 20261,001-5,0001,991 contacts →

Exact match

“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchBhopal, IndiaHQ recorded Sep 29, 20261,001-5,0001,762 contacts →

Exact match

“Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchScottsdale, AZ, United StatesHQ recorded Sep 29, 20261,001-5,0001,638 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchEl Paso, TX, United StatesHQ recorded Sep 29, 20261,001-5,0001,418 contacts →

Exact match

“DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchCuritiba, BrazilHQ recorded Sep 29, 20261,001-5,0001,312 contacts →

Exact match

“A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchLouisville, KY, United StatesHQ recorded Sep 29, 20261,001-5,0001,139 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchNew York, NY, United StatesHQ recorded Sep 29, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchSao Paulo, BrazilHQ recorded Sep 29, 2026501-1,000787 contacts →

Exact match

“Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchAustin, TX, United StatesHQ recorded Sep 29, 2026501-1,000763 contacts →

Exact match

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchPanamaHQ recorded Sep 29, 20261,001-5,000733 contacts →

Exact match

“Nearshore Contact Center & Customer Service Outsourcing As a leading contact center service and business process outsourcing (BPO) provider, we deliver omnichannel, multilingual…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchBreda, NetherlandsHQ recorded Sep 29, 20261,001-5,000705 contacts →

Exact match

“CM.com (AMS: CMCOM) is a leading European technology company that helps organizations worldwide improve customer interactions through integrated solutions for communications…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchBangalore, IndiaHQ recorded Sep 29, 2026201-500630 contacts →

Exact match

“Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchChicago, IL, United StatesHQ recorded Sep 29, 202651-200567 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchMumbai, IndiaHQ recorded Sep 29, 202651-200553 contacts →

Exact match

“At Futwork, we specialize in omnichannel communication solutions that integrate seamlessly with your business.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchKingston Upon Hull, United KingdomHQ recorded Sep 29, 20261,001-5,000490 contacts →

Exact match

“Give your customers a voice with ResQ.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchLarnaca, CyprusHQ recorded Sep 29, 2026201-500438 contacts →

Exact match

“Omilia is the global standard for AI-driven customer service transformation.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchLondon, United KingdomHQ recorded Sep 29, 20261,001-5,000433 contacts →

Exact match

“We've moved!”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchLund, SwedenHQ recorded Sep 29, 2026201-500399 contacts →

Exact match

“Lime is the Customer Journey platform that helps companies make their customers fall in love with them.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchTulsa, United StatesHQ recorded Sep 29, 2026n/a377 contacts →

Exact match

“iPacesetters”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 1,607 omnichannel customer service software companies worldwide

See the full list, filter by size, metro and specialty, and access 21,883 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Omnichannel customer service software companies worldwide at a glance

As of Sep 29, 2026
23.8%Verified-email coverage
57.3Average contacts per company
11-50Median size (employees)
4.3%Largest-city concentration · Sao Paulo
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
485
11-50
608
51-200
325
201-500
94
501-1,000
27
1,001-5,000
52
5,001-10,000
2
10001+
9

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for omnichannel customer service software companies are linked below.
What qualifies
Company records worldwide whose business descriptions match “omnichannel customer service software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 21,883 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Omnichannel customer service software companies by location

13 lists · largest first

Every Omnichannel customer service software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel customer service software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many omnichannel customer service software companies are there worldwide?

RevenueBase identified 1,607 company matches for omnichannel customer service software companies worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Startek tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most omnichannel customer service software companies?

The United States leads with 248 companies, followed by Brazil (229) and India (93). Every omnichannel customer service software companies list by country and city is linked on this page.

Which city has the most omnichannel customer service software companies?

Sao Paulo leads with 69 company records, followed by London (27) and Paris (26).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 21,883 professional contacts with verified work emails tracked across these 1,607 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.