Company lists · Data refreshed September 2026

Top 25 SaaS customer support providers based in the United States

RevenueBase identified 139 company matches for SaaS customer support providers associated with the United States as of September 2026 and tracks 5,515 professional contacts across them, including 1,262 with verified work emails and 685 with mobile numbers. San Francisco is the largest hub.

This list covers company matches for SaaS customer support providers associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 6, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 6, 2026 How this list was built
139Companies
5,515Contacts tracked
1,262Verified emails
685Mobile numbers
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The 25 largest SaaS customer support providers based in the United States

Ranked by team size
Top 25 of 139 company matches for SaaS customer support providers based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 6, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchAustin, TX, United StatesHQ recorded Sep 6, 20261,001-5,0001,711 contacts →

Exact match

“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
2Exact matchSan Marcos, TX, United StatesHQ recorded Sep 6, 20261,001-5,000562 contacts →

Exact match

“teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
3Exact matchChicago, IL, United StatesHQ recorded Sep 6, 202651-200232 contacts →

Exact match

“LiveAdmins is one of the leading live chat service providers in the industry.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
4Exact matchSan Jose, CA, United StatesHQ recorded Sep 6, 202651-200228 contacts →

Exact match

“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
5Exact matchBoston, MA, United StatesHQ recorded Sep 6, 202651-200213 contacts →

Exact match

“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
6Exact matchBrandon, FL, United StatesHQ recorded Sep 6, 2026201-500188 contacts →

Exact match

“Imagine a world where Managed Service Providers and SaaS businesses deliver outstanding customer experience around the clock, regardless of ticket volume or technical complexity.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
7Exact matchSouthlake, TX, United StatesHQ recorded Sep 6, 202651-200132 contacts →

Exact match

“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
8Exact matchLas Vegas, NV, United StatesHQ recorded Sep 6, 2026201-500130 contacts →

Exact match

“tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
9Exact matchSan Francisco, CA, United StatesHQ recorded Sep 6, 202651-20099 contacts →

Exact match

“Pylon is the modern alternative to Zendesk, optimized for B2B.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
10Exact matchDavie, NV, United StatesHQ recorded Sep 6, 202651-20083 contacts →

Exact match

“We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
11Exact matchRancho Cucamonga, CA, United StatesHQ recorded Sep 6, 202651-20069 contacts →

Exact match

“HiredSupport is a leading support as a service provider and your local CX experts.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
12Exact matchAustin, TX, United StatesHQ recorded Sep 6, 202651-20056 contacts →

Exact match

“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
13Exact matchChandler, AZ, United StatesHQ recorded Sep 6, 202651-20046 contacts →

Exact match

“For growing B2B SaaS software companies who have between 100 and 500 employees, Equinox is the leading provider of 24/7 live chat teams for technical support that drastically…”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
14Exact matchMiami, FL, United StatesHQ recorded Sep 6, 202651-20040 contacts →

Exact match

“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
15Exact matchOrlando, FL, United StatesHQ recorded Sep 6, 202651-20038 contacts →

Exact match

“ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
16Exact matchVirginia Beach, VA, United StatesHQ recorded Sep 6, 202611-5037 contacts →

Exact match

“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
17Exact matchNew York, NY, United StatesHQ recorded Sep 6, 202651-20035 contacts →

Exact match

“Resolved CX helps small and medium-sized businesses give their customers the support they deserve.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
18Exact matchSan Jose, CA, United StatesHQ recorded Sep 6, 202611-5034 contacts →

Exact match

“Richpanel is a customer support platform built for ecommerce.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
19Exact matchUnited StatesHQ recorded Sep 6, 202611-5032 contacts →

Exact match

“Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that helps you deliver outstanding customer service through channels like Microsoft Teams, Email, Web…”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
20Exact matchLehi, UT, United StatesHQ recorded Sep 6, 202611-5031 contacts →

Exact match

“ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
21Exact matchMiddletown, DE, United StatesHQ recorded Sep 6, 202611-5028 contacts →

Exact match

“Kommunicate helps support teams reduce ticket volume using AI that knows when to answer, when to escalate, and when to step aside.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
22Exact matchFranklin, TN, United StatesHQ recorded Sep 6, 202611-5025 contacts →

Exact match

“Monarch is your trusted partner for platform expertise.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
23Exact matchNew York, NY, United StatesHQ recorded Sep 6, 202611-5022 contacts →

Exact match

“Solvpath is everything that happens after the sale.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
24Exact matchPrinceton, NJ, United StatesHQ recorded Sep 6, 202611-5022 contacts →

Exact match

“LionOBytes is a growth-driven SaaS-based business solution provider, with a strong presence in both the USA and Indian markets.”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase
25Exact matchSan Jose, CA, United StatesHQ recorded Sep 6, 202651-20022 contacts →

Exact match

“Primeshare is an AI-Driven Observability and Intelligent Operations company helping organizations improve operational visibility, reduce downtime, modernize IT operations, and…”

Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase

Showing 25 of 139 SaaS customer support providers based in the United States

See the full list, filter by size, metro and specialty, and access 1,262 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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SaaS customer support providers based in the United States at a glance

As of Sep 6, 2026
22.9%Verified-email coverage
12.4%Mobile-number coverage
39.7Average contacts per company
11-50Median size (employees)
8.6%Largest-city concentration · San Francisco
Sep 6, 2026Page data refreshed

Companies by employee count

1-10
45
11-50
58
51-200
27
201-500
5
1,001-5,000
4

Freshness & accuracy

How recently the business emails on this list were verified

Email last verified

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “SaaS customer support providers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,262 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 6, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “SaaS customer support providers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many SaaS customer support providers are there based in the United States?

RevenueBase identified 139 company matches for SaaS customer support providers associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Supportninja tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most SaaS customer support providers?

San Francisco leads with 12 company records, followed by New York (9) and San Jose (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,262 professional contacts with verified work emails tracked across these 139 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 6, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.