Company lists · Data refreshed November 2026

Top 25 SaaS customer support providers based in the United States

RevenueBase identified 131 company matches for SaaS customer support providers associated with the United States as of November 2026 and tracks 5,079 professional contacts across them, including 1,400 with verified work emails. San Francisco is the largest hub.

This list covers company matches for SaaS customer support providers associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
131Companies
5,079Contacts tracked
1,400Verified emails
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The 25 largest SaaS customer support providers based in the United States

Ranked by team size
Top 25 of 131 company matches for SaaS customer support providers based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchAustin, TX, United StatesHQ recorded Nov 5, 20261,001-5,0002,070 contacts →

Exact match

“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchSan Marcos, TX, United StatesHQ recorded Nov 5, 20261,001-5,000587 contacts →

Exact match

“teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchSan Marcos, TX, United StatesHQ recorded Nov 5, 20261,001-5,000513 contacts →

Exact match

“OneSupport is a leading provider of customer experience, technical support, and sales enablement solutions for technology products and services.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchBoston, MA, United StatesHQ recorded Nov 5, 202651-200228 contacts →

Exact match

“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchBrandon, FL, United StatesHQ recorded Nov 5, 2026201-500228 contacts →

Exact match

“Imagine a world where Managed Service Providers and SaaS businesses deliver outstanding customer experience around the clock, regardless of ticket volume or technical complexity.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 202651-200164 contacts →

Exact match

“Pylon is the only agentic support platform, purpose-built for B2B companies.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchDavie, FL, United StatesHQ recorded Nov 5, 202651-20088 contacts →

Exact match

“We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchRancho Cucamonga, CA, United StatesHQ recorded Nov 5, 202651-20062 contacts →

Exact match

“HiredSupport is a leading support as a service provider and your local CX experts.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchFreeport, IL, United StatesHQ recorded Nov 5, 202651-20060 contacts →

Exact match

“Nationwide Inbound has been serving clients of all sizes since 1997.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 202651-20050 contacts →

Exact match

“At GetVWire, we work tirelessly to serve our clients and allow them to be fully present with their clients to provide optimized customer service for a fraction of the price of a…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchPoway, CA, United StatesHQ recorded Nov 5, 202651-20050 contacts →

Exact match

“Our trained agents respond quickly and professionally to every issue, complaint or inquiry.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchChandler, AZ, United StatesHQ recorded Nov 5, 202651-20048 contacts →

Exact match

“For growing B2B SaaS software companies who have between 100 and 500 employees, Equinox is the leading provider of 24/7 live chat teams for technical support that drastically…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchNew York, NY, United StatesHQ recorded Nov 5, 202651-20039 contacts →

Exact match

“Resolved CX helps small and medium-sized businesses give their customers the support they deserve.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchLehi, UT, United StatesHQ recorded Nov 5, 202611-5029 contacts →

Exact match

“ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchFranklin, TN, United StatesHQ recorded Nov 5, 202611-5024 contacts →

Exact match

“Monarch is your trusted partner for platform expertise.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchNevada, MO, United StatesHQ recorded Nov 5, 202651-20023 contacts →

Exact match

“For more than 25 years, InSite Support Services has partnered with internet service providers and telecom companies to deliver dependable, high-quality customer support.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchPrinceton, NJ, United StatesHQ recorded Nov 5, 202611-5021 contacts →

Exact match

“LionOBytes is a growth-driven SaaS-based business solution provider, with a strong presence in both the USA and Indian markets.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchSan Jose, CA, United StatesHQ recorded Nov 5, 202651-20020 contacts →

Exact match

“Primeshare is an AI-Driven Observability and Intelligent Operations company helping organizations improve operational visibility, reduce downtime, modernize IT operations, and…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchSan Diego, CA, United StatesHQ recorded Nov 5, 202651-20020 contacts →

Exact match

“80024Support designs, develops and manages the most innovative Customer Support solutions available today.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20Exact matchAustin, TX, United StatesHQ recorded Nov 5, 202611-5018 contacts →

Exact match

“Leverify was founded by BPO, Customer Support, and Tech Executives who knew outsourced customer support needed an overhaul.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 202611-5015 contacts →

Exact match

“New age multi-channel customer support solution for businesses, big and small.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22Exact matchDE, United StatesHQ recorded Nov 5, 202611-5015 contacts →

Exact match

“ZapScale is the easiest Customer Success Platform for B2B SaaS companies to help them reduce churn, improve retention and increase upsell.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23Exact matchFort Lauderdale, FL, United StatesHQ recorded Nov 5, 202611-5015 contacts →

Exact match

“Evateck is a B2B Business Process Outsourcing (BPO) partner for growing tech companies and online businesses.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 202611-5013 contacts →

Exact match

“Berry is the AI Revenue Agent for Enterprise SaaS.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 202651-20013 contacts →

Exact match

“Desk.com is the all-in-one customer support app for fast-growing companies.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 25 of 131 SaaS customer support providers based in the United States

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SaaS customer support providers based in the United States at a glance

As of Nov 5, 2026
27.6%Verified-email coverage
38.8Average contacts per company
11-50Median size (employees)
8.4%Largest-city concentration · San Francisco
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
49
11-50
39
51-200
27
201-500
9
501-1,000
1
1,001-5,000
5
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 131 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “SaaS customer support providers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,400 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “SaaS customer support providers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many SaaS customer support providers are there based in the United States?

RevenueBase identified 131 company matches for SaaS customer support providers associated with the United States as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Supportninja tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most SaaS customer support providers?

San Francisco leads with 11 company records, followed by Austin (7) and New York (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,400 professional contacts with verified work emails tracked across these 131 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.