Company lists · Data refreshed September 2026
Top 25 SaaS customer support providers based in the United States
RevenueBase identified 139 SaaS customer support providers headquartered in the United States as of September 2026 and tracks 5,515 professional contacts across them, including 1,262 with verified work emails and 685 with mobile numbers. San Francisco is the largest hub.
This list covers SaaS customer support providers headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 6, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest SaaS customer support providers based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,711 | ||||
“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 2 | 562 | ||||
“teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 3 | 232 | ||||
“LiveAdmins is one of the leading live chat service providers in the industry.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 4 | 228 | ||||
“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 5 | 213 | ||||
“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 6 | 188 | ||||
“Imagine a world where Managed Service Providers and SaaS businesses deliver outstanding customer experience around the clock, regardless of ticket volume or technical complexity.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 7 | HappyfoxStrong evidence | 132 | |||
“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 8 | 130 | ||||
“tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 9 | 99 | ||||
“Pylon is the modern alternative to Zendesk, optimized for B2B.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 10 | 83 | ||||
“We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 11 | HiredsupportPartial evidence | 69 | |||
“HiredSupport is a leading support as a service provider and your local CX experts.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 12 | 56 | ||||
“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 13 | 46 | ||||
“For growing B2B SaaS software companies who have between 100 and 500 employees, Equinox is the leading provider of 24/7 live chat teams for technical support that drastically…” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 14 | HelpjuiceStrong evidence | 40 | |||
“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 15 | ThinkowlStrong evidence | 38 | |||
“ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 16 | 37 | ||||
“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 17 | 35 | ||||
“Resolved CX helps small and medium-sized businesses give their customers the support they deserve.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 18 | 34 | ||||
“Richpanel is a customer support platform built for ecommerce.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 19 | Desk365Partial evidence | 32 | |||
“Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that helps you deliver outstanding customer service through channels like Microsoft Teams, Email, Web…” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 20 | 31 | ||||
“ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 21 | KommunicatePartial evidence | 28 | |||
“Kommunicate helps support teams reduce ticket volume using AI that knows when to answer, when to escalate, and when to step aside.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 22 | MonarchIndirect evidence | 25 | |||
“Monarch is your trusted partner for platform expertise.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 23 | SolvpathIndirect evidence | 22 | |||
“Solvpath is everything that happens after the sale.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 24 | 22 | ||||
“LionOBytes is a growth-driven SaaS-based business solution provider, with a strong presence in both the USA and Indian markets.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 25 | 22 | ||||
“Primeshare is an AI-Driven Observability and Intelligent Operations company helping organizations improve operational visibility, reduce downtime, modernize IT operations, and…” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
Showing 25 of 139 SaaS customer support providers based in the United States
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SaaS customer support providers based in the United States at a glance
As of Sep 6, 2026Companies by employee count
Verified emails by last verification
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among SaaS customer support providers, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “SaaS customer support providers”. Matching reads each company's description, not its industry code or its name.
- What we exclude
- Companies whose own description does not clearly place them among SaaS customer support providers, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,262 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 6, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
How many SaaS customer support providers are there based in the United States?
RevenueBase identified 139 SaaS customer support providers headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Supportninja, headquartered in Austin, tops this list with the largest team on record.
Which city has the most SaaS customer support providers?
San Francisco leads with 12 headquartered companies, followed by New York (8) and San Jose (6).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,262 verified decision-maker contacts tracked across these 139 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 6, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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