Company lists · Data refreshed September 2026
Top 25 SaaS customer support providers based in the United States
RevenueBase identified 139 company matches for SaaS customer support providers associated with the United States as of September 2026 and tracks 5,515 professional contacts across them, including 1,262 with verified work emails and 685 with mobile numbers. San Francisco is the largest hub.
This list covers company matches for SaaS customer support providers associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 6, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest SaaS customer support providers based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,711 contacts → | ||||
Exact match “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 2 | 562 contacts → | ||||
Exact match “teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 3 | 232 contacts → | ||||
Exact match “LiveAdmins is one of the leading live chat service providers in the industry.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 4 | 228 contacts → | ||||
Exact match “Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 5 | 213 contacts → | ||||
Exact match “Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 6 | 188 contacts → | ||||
Exact match “Imagine a world where Managed Service Providers and SaaS businesses deliver outstanding customer experience around the clock, regardless of ticket volume or technical complexity.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 7 | 132 contacts → | ||||
Exact match “HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 8 | 130 contacts → | ||||
Exact match “tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 9 | 99 contacts → | ||||
Exact match “Pylon is the modern alternative to Zendesk, optimized for B2B.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 10 | 83 contacts → | ||||
Exact match “We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 11 | 69 contacts → | ||||
Exact match “HiredSupport is a leading support as a service provider and your local CX experts.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 12 | 56 contacts → | ||||
Exact match “Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 13 | 46 contacts → | ||||
Exact match “For growing B2B SaaS software companies who have between 100 and 500 employees, Equinox is the leading provider of 24/7 live chat teams for technical support that drastically…” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 14 | 40 contacts → | ||||
Exact match “Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 15 | 38 contacts → | ||||
Exact match “ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 16 | 37 contacts → | ||||
Exact match “For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 17 | 35 contacts → | ||||
Exact match “Resolved CX helps small and medium-sized businesses give their customers the support they deserve.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 18 | 34 contacts → | ||||
Exact match “Richpanel is a customer support platform built for ecommerce.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 19 | 32 contacts → | ||||
Exact match “Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that helps you deliver outstanding customer service through channels like Microsoft Teams, Email, Web…” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 20 | 31 contacts → | ||||
Exact match “ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 21 | 28 contacts → | ||||
Exact match “Kommunicate helps support teams reduce ticket volume using AI that knows when to answer, when to escalate, and when to step aside.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 22 | 25 contacts → | ||||
Exact match “Monarch is your trusted partner for platform expertise.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 23 | 22 contacts → | ||||
Exact match “Solvpath is everything that happens after the sale.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 24 | 22 contacts → | ||||
Exact match “LionOBytes is a growth-driven SaaS-based business solution provider, with a strong presence in both the USA and Indian markets.” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
| 25 | 22 contacts → | ||||
Exact match “Primeshare is an AI-Driven Observability and Intelligent Operations company helping organizations improve operational visibility, reduce downtime, modernize IT operations, and…” Recorded in the RevenueBase company graph · Sep 6, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “SaaS customer support providers”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 139 SaaS customer support providers based in the United States
See the full list, filter by size, metro and specialty, and access 1,262 tracked professional contacts with verified work emails. Direct dials are available where recorded.
Free signup · no credit card
SaaS customer support providers based in the United States at a glance
As of Sep 6, 2026Companies by employee count
Freshness & accuracy
How recently the business emails on this list were verified
Email last verified
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Company records associated with the United States whose business descriptions match “SaaS customer support providers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 1,262 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 6, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “SaaS customer support providers”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many SaaS customer support providers are there based in the United States?
RevenueBase identified 139 company matches for SaaS customer support providers associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Supportninja tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which city has the most SaaS customer support providers?
San Francisco leads with 12 company records, followed by New York (9) and San Jose (6).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,262 professional contacts with verified work emails tracked across these 139 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 6, 2026.
Ready to reach these companies? Verified emails and direct dials for all 139 SaaS customer support providers based in the United States. Start with a free account, no credit card.
Download this list →Related lists
SaaS customer support providers by geography
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- SaaS customer support providers based in the United Kingdom
- SaaS customer support providers based in India
- AI companies based in the United States
- Cybersecurity companies based in the United States
- Manufacturing companies based in the United States
- Media companies based in the United States
Company intelligence · public preview
Top 25 SaaS customer support providers based in the United States
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 139 matching company records for SaaS customer support providers based in the United States, with 5,515 tracked contacts and 1,262 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 6, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 SaaS customer support providers based in the United States
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | HQ: Austin, TX, United StatesReported employees: 1,001-5,000 | Austin, TX, United States | 1,001-5,000 | Exact match | 1,711 contacts → |
“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | HQ: San Marcos, TX, United StatesReported employees: 1,001-5,000 | San Marcos, TX, United States | 1,001-5,000 | Exact match | 562 contacts → |
“teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | HQ: Chicago, IL, United StatesReported employees: 51-200 | Chicago, IL, United States | 51-200 | Exact match | 232 contacts → |
“LiveAdmins is one of the leading live chat service providers in the industry.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | HQ: San Jose, CA, United StatesReported employees: 51-200 | San Jose, CA, United States | 51-200 | Exact match | 228 contacts → |
“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | HQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 213 contacts → |
“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | HQ: Brandon, FL, United StatesReported employees: 201-500 | Brandon, FL, United States | 201-500 | Exact match | 188 contacts → |
“Imagine a world where Managed Service Providers and SaaS businesses deliver outstanding customer experience around the clock, regardless of ticket volume or technical complexity.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | HQ: Southlake, TX, United StatesReported employees: 51-200 | Southlake, TX, United States | 51-200 | Exact match | 132 contacts → |
“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | HQ: Las Vegas, NV, United StatesReported employees: 201-500 | Las Vegas, NV, United States | 201-500 | Exact match | 130 contacts → |
“tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: San Francisco, CA, United StatesReported employees: 51-200 | San Francisco, CA, United States | 51-200 | Exact match | 99 contacts → |
“Pylon is the modern alternative to Zendesk, optimized for B2B.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | HQ: Davie, NV, United StatesReported employees: 51-200 | Davie, NV, United States | 51-200 | Exact match | 83 contacts → |
“We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | HQ: Rancho Cucamonga, CA, United StatesReported employees: 51-200 | Rancho Cucamonga, CA, United States | 51-200 | Exact match | 69 contacts → |
“HiredSupport is a leading support as a service provider and your local CX experts.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | HQ: Austin, TX, United StatesReported employees: 51-200 | Austin, TX, United States | 51-200 | Exact match | 56 contacts → |
“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | HQ: Chandler, AZ, United StatesReported employees: 51-200 | Chandler, AZ, United States | 51-200 | Exact match | 46 contacts → |
“For growing B2B SaaS software companies who have between 100 and 500 employees, Equinox is the leading provider of 24/7 live chat teams for technical support that drastically…” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | HQ: Miami, FL, United StatesReported employees: 51-200 | Miami, FL, United States | 51-200 | Exact match | 40 contacts → |
“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | HQ: Orlando, FL, United StatesReported employees: 51-200 | Orlando, FL, United States | 51-200 | Exact match | 38 contacts → |
“ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | HQ: Virginia Beach, VA, United StatesReported employees: 11-50 | Virginia Beach, VA, United States | 11-50 | Exact match | 37 contacts → |
“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | HQ: New York, NY, United StatesReported employees: 51-200 | New York, NY, United States | 51-200 | Exact match | 35 contacts → |
“Resolved CX helps small and medium-sized businesses give their customers the support they deserve.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | HQ: San Jose, CA, United StatesReported employees: 11-50 | San Jose, CA, United States | 11-50 | Exact match | 34 contacts → |
“Richpanel is a customer support platform built for ecommerce.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Desk365desk365.io HQ: United StatesReported employees: 11-50 | United States | 11-50 | Exact match | 32 contacts → |
“Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that helps you deliver outstanding customer service through channels like Microsoft Teams, Email, Web…” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | HQ: Lehi, UT, United StatesReported employees: 11-50 | Lehi, UT, United States | 11-50 | Exact match | 31 contacts → |
“ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | HQ: Middletown, DE, United StatesReported employees: 11-50 | Middletown, DE, United States | 11-50 | Exact match | 28 contacts → |
“Kommunicate helps support teams reduce ticket volume using AI that knows when to answer, when to escalate, and when to step aside.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | HQ: Franklin, TN, United StatesReported employees: 11-50 | Franklin, TN, United States | 11-50 | Exact match | 25 contacts → |
“Monarch is your trusted partner for platform expertise.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | HQ: New York, NY, United StatesReported employees: 11-50 | New York, NY, United States | 11-50 | Exact match | 22 contacts → |
“Solvpath is everything that happens after the sale.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | HQ: Princeton, NJ, United StatesReported employees: 11-50 | Princeton, NJ, United States | 11-50 | Exact match | 22 contacts → |
“LionOBytes is a growth-driven SaaS-based business solution provider, with a strong presence in both the USA and Indian markets.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | HQ: San Jose, CA, United StatesReported employees: 51-200 | San Jose, CA, United States | 51-200 | Exact match | 22 contacts → |
“Primeshare is an AI-Driven Observability and Intelligent Operations company helping organizations improve operational visibility, reduce downtime, modernize IT operations, and…” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 139 company matches
Build a targeted audience, find relevant contacts and export available records to your workflow.
Free signup · 500 credits · limited free results
SaaS customer support providers: dataset insights
September 6, 2026These summaries describe recorded coverage in this saved dataset. Coverage describes records in RevenueBase, rather than a census of every business in this market.
Reported company sizes
139 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Freshness & accuracy
How recently the business emails on this list were verified
Email last verified
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
Coverage describes records in RevenueBase, rather than a census of every business in this market.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 6, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for SaaS customer support providers?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many SaaS customer support providers did RevenueBase find based in the United States?
The saved snapshot records 139 matching company records, 5,515 tracked contacts and 1,262 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 6, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
SaaS customer support providers by geography
Cite this list
RevenueBase Data Team. Top 25 SaaS customer support providers based in the United States. Snapshot: September 6, 2026. https://revenuebase.ai/companies/saas-customer-support-providers/united-states.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- SaaS customer support providers based in the United Kingdom
- SaaS customer support providers based in India
- AI companies based in the United States
- Cybersecurity companies based in the United States
- Manufacturing companies based in the United States
- Media companies based in the United States
Company intelligence · public preview
Top 25 SaaS customer support providers based in the United States
RevenueBase records 139 matching company records for SaaS customer support providers based in the United States, with 5,515 tracked contacts and 1,262 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 6, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 SaaS customer support providers based in the United States
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | HQ: Austin, TX, United StatesReported employees: 1,001-5,000 | Austin, TX, United States | 1,001-5,000 | Exact match | 1,711 contacts → |
“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | HQ: San Marcos, TX, United StatesReported employees: 1,001-5,000 | San Marcos, TX, United States | 1,001-5,000 | Exact match | 562 contacts → |
“teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | HQ: Chicago, IL, United StatesReported employees: 51-200 | Chicago, IL, United States | 51-200 | Exact match | 232 contacts → |
“LiveAdmins is one of the leading live chat service providers in the industry.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | HQ: San Jose, CA, United StatesReported employees: 51-200 | San Jose, CA, United States | 51-200 | Exact match | 228 contacts → |
“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | HQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 213 contacts → |
“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | HQ: Brandon, FL, United StatesReported employees: 201-500 | Brandon, FL, United States | 201-500 | Exact match | 188 contacts → |
“Imagine a world where Managed Service Providers and SaaS businesses deliver outstanding customer experience around the clock, regardless of ticket volume or technical complexity.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | HQ: Southlake, TX, United StatesReported employees: 51-200 | Southlake, TX, United States | 51-200 | Exact match | 132 contacts → |
“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | HQ: Las Vegas, NV, United StatesReported employees: 201-500 | Las Vegas, NV, United States | 201-500 | Exact match | 130 contacts → |
“tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: San Francisco, CA, United StatesReported employees: 51-200 | San Francisco, CA, United States | 51-200 | Exact match | 99 contacts → |
“Pylon is the modern alternative to Zendesk, optimized for B2B.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | HQ: Davie, NV, United StatesReported employees: 51-200 | Davie, NV, United States | 51-200 | Exact match | 83 contacts → |
“We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | HQ: Rancho Cucamonga, CA, United StatesReported employees: 51-200 | Rancho Cucamonga, CA, United States | 51-200 | Exact match | 69 contacts → |
“HiredSupport is a leading support as a service provider and your local CX experts.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | HQ: Austin, TX, United StatesReported employees: 51-200 | Austin, TX, United States | 51-200 | Exact match | 56 contacts → |
“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | HQ: Chandler, AZ, United StatesReported employees: 51-200 | Chandler, AZ, United States | 51-200 | Exact match | 46 contacts → |
“For growing B2B SaaS software companies who have between 100 and 500 employees, Equinox is the leading provider of 24/7 live chat teams for technical support that drastically…” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | HQ: Miami, FL, United StatesReported employees: 51-200 | Miami, FL, United States | 51-200 | Exact match | 40 contacts → |
“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | HQ: Orlando, FL, United StatesReported employees: 51-200 | Orlando, FL, United States | 51-200 | Exact match | 38 contacts → |
“ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | HQ: Virginia Beach, VA, United StatesReported employees: 11-50 | Virginia Beach, VA, United States | 11-50 | Exact match | 37 contacts → |
“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | HQ: New York, NY, United StatesReported employees: 51-200 | New York, NY, United States | 51-200 | Exact match | 35 contacts → |
“Resolved CX helps small and medium-sized businesses give their customers the support they deserve.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | HQ: San Jose, CA, United StatesReported employees: 11-50 | San Jose, CA, United States | 11-50 | Exact match | 34 contacts → |
“Richpanel is a customer support platform built for ecommerce.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Desk365desk365.io HQ: United StatesReported employees: 11-50 | United States | 11-50 | Exact match | 32 contacts → |
“Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that helps you deliver outstanding customer service through channels like Microsoft Teams, Email, Web…” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | HQ: Lehi, UT, United StatesReported employees: 11-50 | Lehi, UT, United States | 11-50 | Exact match | 31 contacts → |
“ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | HQ: Middletown, DE, United StatesReported employees: 11-50 | Middletown, DE, United States | 11-50 | Exact match | 28 contacts → |
“Kommunicate helps support teams reduce ticket volume using AI that knows when to answer, when to escalate, and when to step aside.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | HQ: Franklin, TN, United StatesReported employees: 11-50 | Franklin, TN, United States | 11-50 | Exact match | 25 contacts → |
“Monarch is your trusted partner for platform expertise.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | HQ: New York, NY, United StatesReported employees: 11-50 | New York, NY, United States | 11-50 | Exact match | 22 contacts → |
“Solvpath is everything that happens after the sale.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | HQ: Princeton, NJ, United StatesReported employees: 11-50 | Princeton, NJ, United States | 11-50 | Exact match | 22 contacts → |
“LionOBytes is a growth-driven SaaS-based business solution provider, with a strong presence in both the USA and Indian markets.” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | HQ: San Jose, CA, United StatesReported employees: 51-200 | San Jose, CA, United States | 51-200 | Exact match | 22 contacts → |
“Primeshare is an AI-Driven Observability and Intelligent Operations company helping organizations improve operational visibility, reduce downtime, modernize IT operations, and…” Recorded description excerpt · September 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 139 company matches
Build a targeted audience, find relevant contacts and export available records to your workflow.
Free signup · 500 credits · limited free results
SaaS customer support providers: dataset insights
September 6, 2026These summaries describe recorded coverage in this saved dataset. Coverage describes records in RevenueBase, rather than a census of every business in this market.
Reported company sizes
139 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Freshness & accuracy
How recently the business emails on this list were verified
Email last verified
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
Coverage describes records in RevenueBase, rather than a census of every business in this market.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 6, 2026.
Publisher-reported method study
The published RevenueBase SmartSearch benchmark
86% good or better at Exact
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. It reports 86% of Exact matches judged good or better, and 77% for a 240-pair sample of one- or two-word categories. This evaluates the method across study queries rather than auditing this individual list.
Read the study and full methodology ↗RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for SaaS customer support providers?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many SaaS customer support providers did RevenueBase find based in the United States?
The saved snapshot records 139 matching company records, 5,515 tracked contacts and 1,262 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 6, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
SaaS customer support providers by geography
Cite this list
RevenueBase Data Team. Top 25 SaaS customer support providers based in the United States. Snapshot: September 6, 2026. https://revenuebase.ai/companies/saas-customer-support-providers/united-states.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- SaaS customer support providers based in the United Kingdom
- SaaS customer support providers based in India
- AI companies based in the United States
- Cybersecurity companies based in the United States
- Manufacturing companies based in the United States
- Media companies based in the United States