Company lists · Data refreshed September 2026
Top 14 SaaS customer support providers based in the United Kingdom
RevenueBase identified 35 SaaS customer support providers headquartered in the United Kingdom as of September 2026 and tracks 165 professional contacts across them, including 47 with verified work emails and 7 with mobile numbers. London is the largest hub.
This list covers SaaS customer support providers headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 6, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 14 largest SaaS customer support providers based in the United Kingdom
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 29 | ||||
“As a boutique customer service provider, we put customers and colleagues at the heart of everything we do, helping businesses grow by connecting with their customers.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 2 | 14 | ||||
“We’re Mint Live – your fresh, friendly support partner for all things customer service.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 3 | 14 | ||||
“Houseonthehill.com the powerful, flexible and cost-friendly service desk software tool and ticketing system.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 4 | Madx DigitalStrong evidence | 14 | |||
“We provide end-to-end solutions for rapid SaaS growth, helping you develop tailored plans to scale your business, impress investors, and over-deliver to your customers.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 5 | 12 | ||||
“Our advanced, fully featured CRM software is easy to use and intuitive with a familiar interface and powerful features.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 6 | 11 | ||||
“UK Outsource Specialists – First Call Helpdesk At First Call Helpdesk, we don’t just provide support-we co-create seamless customer experiences that strengthen businesses.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 7 | 10 | ||||
“Synthetix is one of the UK's leading Cloud Customer Service solution providers, delivering Enterprise-grade software solutions since 2001.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 8 | 9 | ||||
“Smarty Software is a SaaS company based in the City of London, which mainly provides cloud accounting and cloud CRM solution services.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 9 | 4 | ||||
“Metacare allows businesses scale tough support interactions.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 10 | 3 | ||||
“Awaken is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with…” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 11 | Servana Devops EngineersPartial evidence | 2 | |||
“Proactive support from certified and experienced support engineers.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 12 | Comdronic LTDPartial evidence | 1 | |||
“Support at Comdronic.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 13 | SKY WEB DesignIndirect evidence | 1 | |||
“Our main objective is to achieve buyer satisfaction.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
| 14 | 1 | ||||
“Punchline resolves customer support tickets and boosts your team's efficiency.” Source: company website · checked Sep 6, 2026Thanks. The Data Team will review it. | |||||
Showing 14 of 35 SaaS customer support providers based in the United Kingdom
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SaaS customer support providers based in the United Kingdom at a glance
As of Sep 6, 2026Companies by employee count
Verified emails by last verification
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among SaaS customer support providers, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United Kingdom whose own description of what they do matches “SaaS customer support providers”. Matching reads each company's description, not its industry code or its name.
- What we exclude
- Companies whose own description does not clearly place them among SaaS customer support providers, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 47 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 6, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
How many SaaS customer support providers are there based in the United Kingdom?
RevenueBase identified 35 SaaS customer support providers headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Weanswer, headquartered in Chippenham, tops this list with the largest team on record.
Which city has the most SaaS customer support providers?
London leads with 14 headquartered companies, followed by Bristol (2) and Ipswich (2).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 47 verified decision-maker contacts tracked across these 35 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 6, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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