Company lists · Data refreshed September 2026

Top 14 SaaS customer support providers based in the United Kingdom

RevenueBase identified 35 SaaS customer support providers headquartered in the United Kingdom as of September 2026 and tracks 165 professional contacts across them, including 47 with verified work emails and 7 with mobile numbers. London is the largest hub.

This list covers SaaS customer support providers headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 6, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row Match evidence on every row Refreshed Sep 6, 2026 86% judged on-target in blind review
35Companies
165Contacts tracked
47Verified emails
7Mobile numbers
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The 14 largest SaaS customer support providers based in the United Kingdom

Ranked by team size
Top 14 of 35 SaaS customer support providers based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 6, 2026. Evidence rates how directly each company's own description names SaaS customer support providers: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#CompanyHeadquartersEmployeesContacts
1
WeanswerPartial evidence
Chippenham, United KingdomHQ checked Sep 6, 2026201-50029

“As a boutique customer service provider, we put customers and colleagues at the heart of everything we do, helping businesses grow by connecting with their customers.”

Source: company website · checked Sep 6, 2026
2
Mint LiveStrong evidence
Grantham, United KingdomHQ checked Sep 6, 202611-5014

“We’re Mint Live – your fresh, friendly support partner for all things customer service.”

Source: company website · checked Sep 6, 2026
3
HOTHIndirect evidence
Marple, United KingdomHQ checked Sep 6, 202611-5014

“Houseonthehill.com the powerful, flexible and cost-friendly service desk software tool and ticketing system.”

Source: company website · checked Sep 6, 2026
4
Madx DigitalStrong evidence
London, United KingdomHQ checked Sep 6, 202611-5014

“We provide end-to-end solutions for rapid SaaS growth, helping you develop tailored plans to scale your business, impress investors, and over-deliver to your customers.”

Source: company website · checked Sep 6, 2026
5
OpencrmIndirect evidence
Richmond, United KingdomHQ checked Sep 6, 202611-5012

“Our advanced, fully featured CRM software is easy to use and intuitive with a familiar interface and powerful features.”

Source: company website · checked Sep 6, 2026
6
First Call Helpdesk LTDStrong evidence
Newbury, United KingdomHQ checked Sep 6, 202611-5011

“UK Outsource Specialists – First Call Helpdesk At First Call Helpdesk, we don’t just provide support-we co-create seamless customer experiences that strengthen businesses.”

Source: company website · checked Sep 6, 2026
7
SynthetixPartial evidence
Ely, United KingdomHQ checked Sep 6, 202611-5010

“Synthetix is one of the UK's leading Cloud Customer Service solution providers, delivering Enterprise-grade software solutions since 2001.”

Source: company website · checked Sep 6, 2026
8
Smarty SoftwarePartial evidence
London, United KingdomHQ checked Sep 6, 202611-509

“Smarty Software is a SaaS company based in the City of London, which mainly provides cloud accounting and cloud CRM solution services.”

Source: company website · checked Sep 6, 2026
9
MetacarePartial evidence
London, United KingdomHQ checked Sep 6, 20261-104

“Metacare allows businesses scale tough support interactions.”

Source: company website · checked Sep 6, 2026
10Ipswich, United KingdomHQ checked Sep 6, 202651-2003

“Awaken is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with…”

Source: company website · checked Sep 6, 2026
11
Servana Devops EngineersPartial evidence
Bournemouth, United KingdomHQ checked Sep 6, 202611-502

“Proactive support from certified and experienced support engineers.”

Source: company website · checked Sep 6, 2026
12
Comdronic LTDPartial evidence
Ipswich, United KingdomHQ checked Sep 6, 20261-101

Support at Comdronic.”

Source: company website · checked Sep 6, 2026
13
SKY WEB DesignIndirect evidence
Luton, United KingdomHQ checked Sep 6, 20261-101

“Our main objective is to achieve buyer satisfaction.”

Source: company website · checked Sep 6, 2026
14
PunchlineStrong evidence
London, United KingdomHQ checked Sep 6, 20261-101

“Punchline resolves customer support tickets and boosts your team's efficiency.”

Source: company website · checked Sep 6, 2026

Showing 14 of 35 SaaS customer support providers based in the United Kingdom

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SaaS customer support providers based in the United Kingdom at a glance

As of Sep 6, 2026
11-50Median size (employees)
LondonLargest hub · 14 HQs
7Contacts with mobile numbers
Sep 6, 2026Data refreshed

Companies by employee count

1-10
17
11-50
13
51-200
3
201-500
2

Verified emails by last verification

0–30
40
31–60
6
61–90
0
90–180
0
180+
1

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among SaaS customer support providers, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “SaaS customer support providers”. Matching reads each company's description, not its industry code or its name.
What we exclude
Companies whose own description does not clearly place them among SaaS customer support providers, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 47 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 6, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

How many SaaS customer support providers are there based in the United Kingdom?

RevenueBase identified 35 SaaS customer support providers headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Weanswer, headquartered in Chippenham, tops this list with the largest team on record.

Which city has the most SaaS customer support providers?

London leads with 14 headquartered companies, followed by Bristol (2) and Ipswich (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 47 verified decision-maker contacts tracked across these 35 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 6, 2026.

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Related lists

SaaS customer support providers by geography

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.