Company lists · Data refreshed September 2026

Top 25 Customer experience consulting firms worldwide

RevenueBase identified 11,296 customer experience consulting firms worldwide as of September 2026 and tracks 400,732 professional contacts across them, including 68,863 with verified work emails and 44,125 with mobile numbers. The United States is the largest market and London the largest hub.

This list covers customer experience consulting firms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026. Country and city lists for customer experience consulting firms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
11,296Companies
400,732Contacts tracked
68,863Verified emails
44,125Mobile numbers
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The 25 largest customer experience consulting firms worldwide

Ranked by team size
Top 25 of 11,296 customer experience consulting firms worldwide, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceIrvine, CA, US10001+47,500 contacts →

Strong evidence

“We’re passionate about creating customers for life by designing experiences that elevate your brand.”

Source: RevenueBase Database · checked Sep 1, 2026
2Strong evidencePorto, PT10001+35,428 contacts →

Strong evidence

“Foundever™ is a global leader in the customer experience (CX) industry.”

Source: RevenueBase Database · checked Sep 1, 2026
3Strong evidenceFort Lauderdale, FL, US10001+17,301 contacts →

Strong evidence

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Source: RevenueBase Database · checked Sep 1, 2026
4Strong evidenceSan Miguel De Tucuman, AR10001+15,081 contacts →

Strong evidence

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Source: RevenueBase Database · checked Sep 1, 2026
5Partial evidenceWalnut Creek, CA, US10001+9,963 contacts →

Partial evidence

“Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always.”

Source: RevenueBase Database · checked Sep 1, 2026
6Strong evidenceNoida, IndiaHQ checked Sep 1, 202610001+7,313 contacts →

Strong evidence

“We are an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions along various customer interaction touch-points from customer sales and support…”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceBeyoglu, TürkiyeHQ checked Sep 1, 202610001+6,167 contacts →

Indirect evidence

“Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.”

Source: RevenueBase Database · checked Sep 1, 2026
8Partial evidenceToronto, ON, CA5,001-10,0005,587 contacts →

Partial evidence

“Valtech is the experience innovation company.”

Source: RevenueBase Database · checked Sep 1, 2026
9Partial evidenceNew York, NY, US10001+4,743 contacts →

Partial evidence

“Merkle, a dentsu company, powers the experience economy.”

Source: RevenueBase Database · checked Sep 1, 2026
10Indirect evidenceSorocaba, BR5,001-10,0004,017 contacts →

Indirect evidence

“Somos a Pulse Client Experts, uma empresa em constante evolução, impulsionados pela vontade de fazer acontecer.”

Source: RevenueBase Database · checked Sep 1, 2026
11Strong evidenceBE1,001-5,0003,916 contacts →

Strong evidence

“We are The Customer Company®, a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics.”

Source: RevenueBase Database · checked Sep 1, 2026
12Strong evidenceNewark, CA, US10001+3,404 contacts →

Strong evidence

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Source: RevenueBase Database · checked Sep 1, 2026
13Strong evidenceMaroochydore, AU10001+3,291 contacts →

Strong evidence

“Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.”

Source: RevenueBase Database · checked Sep 1, 2026
14Indirect evidenceFrankfurt, DE1,001-5,0003,094 contacts →

Indirect evidence

“Forrester is one of the most influential research and advisory firms in the world.”

Source: RevenueBase Database · checked Sep 1, 2026
15Indirect evidenceSao Paulo, BR1,001-5,0002,861 contacts →

Indirect evidence

“dunnhumby helps businesses grow through faster, better decision making, as the essential intelligence layer connecting the world’s leading retailers and brands.”

Source: RevenueBase Database · checked Sep 1, 2026
16Strong evidenceMakati City Manila, PhilippinesHQ checked Sep 1, 202610001+2,482 contacts →

Strong evidence

“A global CX outsourcing leader, Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience (CX) across a network of BPO and customer champions in 100…”

Source: RevenueBase Database · checked Sep 1, 2026
17Indirect evidenceMakati City, PhilippinesHQ checked Sep 1, 202610001+1,990 contacts →

Indirect evidence

“Sitel Philippines (formerly SYKES).”

Source: RevenueBase Database · checked Sep 1, 2026
18Partial evidenceSouth Melbourne, AU1,001-5,0001,722 contacts →

Partial evidence

“Nihilent is a Global Consulting and Services Company using a human-centred approach for problem-solving and change management, Nihilent’s comprehensive range of expertise in…”

Source: RevenueBase Database · checked Sep 1, 2026
19Strong evidenceArmonk, NY, US10001+1,618 contacts →

Strong evidence

“IBM iX is your global experience design partner within IBM Consulting.”

Source: RevenueBase Database · checked Sep 1, 2026
20Strong evidenceAustin, TX, US1,001-5,0001,481 contacts →

Strong evidence

“TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.”

Source: RevenueBase Database · checked Sep 1, 2026
21Partial evidenceMonterrey, MX5,001-10,0001,456 contacts →

Partial evidence

“We remove customer problems from your leadership agenda.”

Source: RevenueBase Database · checked Sep 1, 2026
22Indirect evidenceBauru, BR5,001-10,0001,272 contacts →

Indirect evidence

“A Concilig construiu uma reputação inquestionável com grandes empresas brasileiras por ser embasada por muita tecnologia e por eficácia na prestação de serviços que oferece.”

Source: RevenueBase Database · checked Sep 1, 2026
23Strong evidencePrinceton, NJ, US1,001-5,0001,244 contacts →

Strong evidence

“Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation.”

Source: RevenueBase Database · checked Sep 1, 2026
24Indirect evidenceLivonia, MI, US1,001-5,0001,150 contacts →

Indirect evidence

“Welcome to Escalent.”

Source: RevenueBase Database · checked Sep 1, 2026
25Indirect evidenceCasablanca, MoroccoHQ checked Sep 1, 202610001+910 contacts →

Indirect evidence

“Nous sommes Majorel.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 11,296 customer experience consulting firms worldwide

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Customer experience consulting firms worldwide at a glance

As of Sep 1, 2026
17.2%Verified-email coverage
11.0%Mobile-number coverage
35.5Average contacts per company
1-10Median size (employees)
3.7%Largest-city concentration · London
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
8,143
11-50
2,207
51-200
605
201-500
156
501-1,000
48
1,001-5,000
50
5,001-10,000
10
10001+
42

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
39 countries, largest first: the United States, the United Kingdom, Brazil, India, France, Australia, Canada, Germany, the Netherlands, Spain and 29 more. Country and city lists for customer experience consulting firms are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “customer experience consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consulting firms, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 68,863 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consulting firms by location

92 lists · largest first

Every Customer experience consulting firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting firms are there worldwide?

RevenueBase identified 11,296 customer experience consulting firms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Alorica, headquartered in Irvine, tops this list with the largest team on record.

Which country has the most customer experience consulting firms?

The United States leads with 3,702 companies, followed by the United Kingdom (964) and Brazil (723). Every customer experience consulting firms list by country and city is linked on this page.

Which city has the most customer experience consulting firms?

London leads with 419 headquartered companies, followed by Sao Paulo (295) and New York (223).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 68,863 verified decision-maker contacts tracked across these 11,296 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.