Company lists · Data refreshed September 2026

Top 25 Customer experience consulting firms based in London, United Kingdom

Name: Customer experience consulting firms based in London, United Kingdom
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 10, 2026 420 companies tracked

RevenueBase identified 420 company matches for customer experience consulting firms associated with London, United Kingdom as of September 2026 and tracks 7,685 professional contacts across them, including 2,943 with verified work emails and 816 with mobile numbers. Across the United Kingdom, London is the largest hub for this category.

This list covers company matches for customer experience consulting firms associated with London, United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 10, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 10, 2026 How this list was built

420Companies

7,685Contacts tracked

2,943Verified emails

816Mobile numbers

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The 25 largest customer experience consulting firms based in London, United Kingdom

Ranked by team size

Top 25 of 420 company matches for customer experience consulting firms based in London, United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 10, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Merkle Emea	Exact match	London, United KingdomHQ recorded Sep 10, 2026	5,001-10,000	368 contacts →
	Exact match “Merkle, a dentsu company, powers the experience economy.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
2	ORG	Exact match	London, United KingdomHQ recorded Sep 10, 2026	1,001-5,000	139 contacts →
	Exact match “We believe that change is an opportunity to thrive.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
3	KPS UK	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	96 contacts →
	Exact match “We help businesses succeed in an ever-changing digital landscape and keep pace with evolving customer expectations.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
4	Circlesquare	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	92 contacts →
	Exact match “We are customer experience experts, working with our clients on bespoke strategies to engage customers along the entire customer journey.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
5	Pobuca	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	78 contacts →
	Exact match “Pobuca, the Customer Experience (CX) company.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
6	TAP CXM	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	77 contacts →
	Exact match “At Tap CXM, we believe businesses do best when they focus on customer experience.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
7	PEN	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	76 contacts →
	Exact match “We’re a specialist, management consultancy, focusing on; Customer Experience, Operational Excellence and Change Delivery, dedicated to helping our clients create real, positive…” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
8	Change Management Group	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	74 contacts →
	Exact match “Whether complex transformation is required across your business or you are seeking support with a small project, we are here to help.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
9	Finalta By Mckinsey	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	74 contacts →
	Exact match “Finalta, a McKinsey Solution, is the market leader for financial services benchmarking.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
10	The Tecsa Group	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	66 contacts →
	Exact match “Tecsa is a specialist retail loyalty and analytics consultancy founded and led by former retail executives who built and ran major loyalty programmes, including Nectar, Holland &…” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
11	Business Systems	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	63 contacts →
	Exact match “Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
12	The BIG Picture	Exact match	London, United KingdomHQ recorded Sep 10, 2026	11-50	63 contacts →
	Exact match “A global insight consultancy specialising in brand design, innovation and experience” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
13	Signalcx	Exact match	London, United KingdomHQ recorded Sep 10, 2026	11-50	51 contacts →
	Exact match “For nearly 4 decades, we have worked with some of the world’s best brands to design and enable great customer experiences.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
14	Insight6	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	50 contacts →
	Exact match “insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
15	The Foundation	Exact match	London, United KingdomHQ recorded Sep 10, 2026	11-50	49 contacts →
	Exact match “Since we’ve helped ambitious leaders and organisations create true customer-led success.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
16	Designhouse	Exact match	London, United KingdomHQ recorded Sep 10, 2026	11-50	49 contacts →
	Exact match “Designhouse is where strategy takes shape.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
17	White Page International	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	49 contacts →
	Exact match “Unlocking the extraordinary is our raison d’être at White Page International (WPI), a trailblazing consulting firm that dares to redefine the realm of possibility.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
18	Proximity London	Exact match	London, United KingdomHQ recorded Sep 10, 2026	201-500	41 contacts →
	Exact match “Proximity London is an award-winning customer experience agency that brings brands and people closer together through authentic human experiences.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
19	Javelin Group	Exact match	London, United KingdomHQ recorded Sep 10, 2026	201-500	39 contacts →
	Exact match “Javelin Group, part of Accenture Strategy, provides strategy consulting and digital transformation services to the world’s leading retailers and consumer brands.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
20	Future Thinking UK NOW Savanta	Exact match	London, United KingdomHQ recorded Sep 10, 2026	201-500	37 contacts →
	Exact match “We are now Savanta!” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
21	Market Intelligence International	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	35 contacts →
	Exact match “Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
22	Acquisition INC	Exact match	London, United KingdomHQ recorded Sep 10, 2026	11-50	34 contacts →
	Exact match “Customer Acquisition seems to be the end goal of so much global marketing spend, yet the complexity of all the moving parts is often overlooked.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
23	Quadrangle	Exact match	London, United KingdomHQ recorded Sep 10, 2026	11-50	33 contacts →
	Exact match “Quadrangle was born out of the belief that growth and success are rooted in the ability to think better and act differently.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
24	Kpmg Nunwood	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	33 contacts →
	Exact match “KPMG Nunwood specialises in customer experience improvement.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase
25	Forty1	Exact match	London, United KingdomHQ recorded Sep 10, 2026	51-200	30 contacts →
	Exact match “Forty1 is an employee experience consultancy and a part of Inizio Engage.” Recorded in the RevenueBase company graph · Sep 10, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer experience consulting firms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 420 customer experience consulting firms based in London, United Kingdom

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Customer experience consulting firms based in London, United Kingdom at a glance

As of Sep 10, 2026

38.3%Verified-email coverage

10.6%Mobile-number coverage

18.3Average contacts per company

1-10Median size (employees)

Sep 10, 2026Page data refreshed

Companies by employee count

1-10

301

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

Freshness & accuracy

How recently the business emails were verified and the company information checked

Email last verified

Median 12.0d

2,7110–30

20931–60

261–90

190–180

20180+

Company record updated

Median 61.0d

00–30

3,72631–60

3,01361–90

62190–180

325180+

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with London, United Kingdom whose business descriptions match “customer experience consulting firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 2,943 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 10, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer experience consulting firms by metro in the United Kingdom

Customer experience consulting firms in Manchester30

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience consulting firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience consulting firms are there based in London, United Kingdom?

RevenueBase identified 420 company matches for customer experience consulting firms associated with London, United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Merkle Emea tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United Kingdom has the most customer experience consulting firms?

London leads the United Kingdom with 419 company records, followed by Manchester (30) and Leeds (22).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,943 professional contacts with verified work emails tracked across these 420 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 10, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.