Company lists · Data refreshed September 2026

Top 25 Customer experience consulting firms based in the United Kingdom

RevenueBase identified 964 customer experience consulting firms headquartered in the United Kingdom as of September 2026 and tracks 7,016 professional contacts across them, including 2,023 with verified work emails and 760 with mobile numbers. London is the largest hub.

This list covers customer experience consulting firms headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
964Companies
7,016Contacts tracked
2,023Verified emails
760Mobile numbers
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The 25 largest customer experience consulting firms based in the United Kingdom

Ranked by team size
Top 25 of 964 customer experience consulting firms based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceEdinburgh, United Kingdom5,001-10,000380 contacts →

Partial evidence

“Merkle, a dentsu company, powers the experience economy.”

Source: RevenueBase Database · checked Sep 1, 2026
2Strong evidenceNew York, United Kingdom1,001-5,000264 contacts →

Strong evidence

“Award-winning Customer Experience and Employee Experience consultancy with offices in London and New York.”

Source: RevenueBase Database · checked Sep 1, 2026
3Indirect evidenceBath, United Kingdom51-200224 contacts →

Indirect evidence

“Edit are future-focused data and technology experts.”

Source: RevenueBase Database · checked Sep 1, 2026
4Indirect evidenceLondon, United Kingdom51-200157 contacts →

Indirect evidence

“We Blend In.”

Source: RevenueBase Database · checked Sep 1, 2026
5Partial evidenceLondon, United Kingdom51-200148 contacts →

Partial evidence

“Saffron is an independent global consultancy dedicated to creating brands, and building memorable experiences.”

Source: RevenueBase Database · checked Sep 1, 2026
6Indirect evidenceBristol, United Kingdom51-200126 contacts →

Indirect evidence

“Squarcle is a procurement, supply chain and digital specialist which sits at the centre of transformation, with a skillset which has proven relevance in any market characterised…”

Source: RevenueBase Database · checked Sep 1, 2026
7Partial evidenceLondon, United Kingdom51-200102 contacts →

Partial evidence

“We help businesses succeed in an ever-changing digital landscape and keep pace with evolving customer expectations.”

Source: RevenueBase Database · checked Sep 1, 2026
8Strong evidenceLondon, United Kingdom51-20076 contacts →

Strong evidence

“At Tap CXM, we believe businesses do best when they focus on customer experience.”

Source: RevenueBase Database · checked Sep 1, 2026
9Strong evidenceLondon, United Kingdom51-20075 contacts →

Strong evidence

“We’re a specialist, management consultancy, focusing on; Customer Experience, Operational Excellence and Change Delivery, dedicated to helping our clients create real, positive…”

Source: RevenueBase Database · checked Sep 1, 2026
10Indirect evidenceLondon, United Kingdom51-20074 contacts →

Indirect evidence

“Whether complex transformation is required across your business or you are seeking support with a small project, we are here to help.”

Source: RevenueBase Database · checked Sep 1, 2026
11Partial evidenceLondon, United Kingdom51-20071 contacts →

Partial evidence

“Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.”

Source: RevenueBase Database · checked Sep 1, 2026
12Strong evidenceBracknell, United Kingdom51-20068 contacts →

Strong evidence

“Digital strategy & innovation, omnichannel design, and interactive data: next-generation customer experiences with a human touch.”

Source: RevenueBase Database · checked Sep 1, 2026
13Strong evidenceLondon, United Kingdom51-20046 contacts →

Strong evidence

“insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland.”

Source: RevenueBase Database · checked Sep 1, 2026
14Strong evidenceLondon, United Kingdom201-50040 contacts →

Strong evidence

“Proximity London is an award-winning customer experience agency that brings brands and people closer together through authentic human experiences.”

Source: RevenueBase Database · checked Sep 1, 2026
15Partial evidenceLondon, United Kingdom201-50039 contacts →

Partial evidence

“Javelin Group, part of Accenture Strategy, provides strategy consulting and digital transformation services to the world’s leading retailers and consumer brands.”

Source: RevenueBase Database · checked Sep 1, 2026
16Strong evidenceGatwick, United Kingdom51-20037 contacts →

Strong evidence

“Purple Square CX, is a Customer Experience Advisory that offers a diverse range of services aimed at enhancing customer interactions for businesses.”

Source: RevenueBase Database · checked Sep 1, 2026
17Indirect evidenceLondon, United Kingdom51-20035 contacts →

Indirect evidence

“Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.”

Source: RevenueBase Database · checked Sep 1, 2026
18Indirect evidenceLondon, United Kingdom201-50035 contacts →

Indirect evidence

“We are now Savanta!”

Source: RevenueBase Database · checked Sep 1, 2026
19Strong evidenceLeeds, United Kingdom51-20034 contacts →

Strong evidence

“KPMG Nunwood specialises in customer experience improvement.”

Source: RevenueBase Database · checked Sep 1, 2026
20Partial evidenceLondon, United Kingdom501-1,00031 contacts →

Partial evidence

“At Idean, we design futures that elevate the human experience.”

Source: RevenueBase Database · checked Sep 1, 2026
21Partial evidenceLondon, United Kingdom51-20028 contacts →

Partial evidence

“Forty1 is an employee experience consultancy and a part of Inizio Engage.”

Source: RevenueBase Database · checked Sep 1, 2026
22Strong evidenceLondon, United Kingdom51-20025 contacts →

Strong evidence

“We are here to help global enterprises design, build and scale up their customer experience programs.”

Source: RevenueBase Database · checked Sep 1, 2026
23Strong evidenceBath, United Kingdom51-20025 contacts →

Strong evidence

“TRP are the leading providers of customer experience management software and solutions to the leisure industry.”

Source: RevenueBase Database · checked Sep 1, 2026
24Partial evidenceBalsall Common, United Kingdom201-50024 contacts →

Partial evidence

“Brandscape Group of companies consult and operate worldwide, providing expertise in creating experiential programmes, advocacy, events, brand experience centres, major project…”

Source: RevenueBase Database · checked Sep 1, 2026
25Indirect evidenceLondon, United Kingdom51-20021 contacts →

Indirect evidence

“Passionate, dedicated, and just a bit obsessed with solving tough problems.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 964 customer experience consulting firms based in the United Kingdom

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Customer experience consulting firms based in the United Kingdom at a glance

As of Sep 1, 2026
28.8%Verified-email coverage
10.8%Mobile-number coverage
7.3Average contacts per company
1-10Median size (employees)
43.5%Largest-city concentration · London
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
740
11-50
156
51-200
45
201-500
8
501-1,000
3
1,001-5,000
3
5,001-10,000
1

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “customer experience consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consulting firms, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,023 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting firms are there based in the United Kingdom?

RevenueBase identified 964 customer experience consulting firms headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Merkle Emea, headquartered in Edinburgh, tops this list with the largest team on record.

Which city has the most customer experience consulting firms?

London leads with 419 headquartered companies, followed by Manchester (30) and Leeds (22).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,023 verified decision-maker contacts tracked across these 964 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.