Company lists · Data refreshed September 2026

Top 25 Customer experience consulting firms based in Germany

RevenueBase identified 438 customer experience consulting firms headquartered in Germany as of September 2026 and tracks 9,411 professional contacts across them, including 3,315 with verified work emails and 1,433 with mobile numbers. Berlin is the largest hub.

This list covers customer experience consulting firms headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
438Companies
9,411Contacts tracked
3,315Verified emails
1,433Mobile numbers
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The 25 largest customer experience consulting firms based in Germany

Ranked by team size
Top 25 of 438 customer experience consulting firms based in Germany, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceFrankfurt, Germany1,001-5,0003,094 contacts →

Indirect evidence

“Forrester is one of the most influential research and advisory firms in the world.”

Source: RevenueBase Database · checked Sep 1, 2026
2Strong evidenceWalldorf, Germany10001+695 contacts →

Strong evidence

“SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.”

Source: RevenueBase Database · checked Sep 1, 2026
3Partial evidenceHamburg, Germany1,001-5,000525 contacts →

Partial evidence

“InMoment, a Press Ganey company, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients…”

Source: RevenueBase Database · checked Sep 1, 2026
4Partial evidenceFrankfurt, Germany51-200238 contacts →

Partial evidence

“HPP Strategy and Marketing Consulting was established in 1996 as part of a management buyout from today's Daimler AG.”

Source: RevenueBase Database · checked Sep 1, 2026
5Indirect evidenceKoln, Germanyn/a222 contacts →

Indirect evidence

“Wir fokussieren uns auf die Branchen Automobil- und Fahrzeugbau, Industrie (insbes.”

Source: RevenueBase Database · checked Sep 1, 2026
6Strong evidenceGermany201-500205 contacts →

Strong evidence

“SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.”

Source: RevenueBase Database · checked Sep 1, 2026
7Strong evidenceBerlin, Germany201-500171 contacts →

Strong evidence

Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…”

Source: RevenueBase Database · checked Sep 1, 2026
8Strong evidenceHamburg, Germany51-200136 contacts →

Strong evidence

“infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…”

Source: RevenueBase Database · checked Sep 1, 2026
9Partial evidenceStuttgart, Germany10001+125 contacts →

Partial evidence

“Accenture Song accelerates growth and value for our clients through sustained customer relevance.”

Source: RevenueBase Database · checked Sep 1, 2026
10Strong evidenceFrankfurt, Germany201-50096 contacts →

Strong evidence

“Syskoplan Reply ist im Reply Netzwerk der Experte für SAP Customer Experience.”

Source: RevenueBase Database · checked Sep 1, 2026
11Partial evidenceBerlin, Germany51-20089 contacts →

Partial evidence

“See the Experience.”

Source: RevenueBase Database · checked Sep 1, 2026
12Indirect evidenceNeu-Ulm, Germany51-20077 contacts →

Indirect evidence

“port-neo ist eine Full-Service-CX-Agentur.”

Source: RevenueBase Database · checked Sep 1, 2026
13Partial evidenceMarburg, Germany51-20059 contacts →

Partial evidence

“Your customer portfolio holds far more value than you’re getting out of it today.”

Source: RevenueBase Database · checked Sep 1, 2026
14Indirect evidenceMunich, Germany51-20059 contacts →

Indirect evidence

“We work with leading premium brands worldwide to deliver a range of tailored solutions.”

Source: RevenueBase Database · checked Sep 1, 2026
15Strong evidenceIsmaning, Germany51-20058 contacts →

Strong evidence

“Iskander Business Partner is an owner-managed consulting firm specializing in Customer Centricity, Data Based Marketing & Sales, Digital Excellence and Smart Products &…”

Source: RevenueBase Database · checked Sep 1, 2026
16Strong evidenceTemplin, Germany51-20052 contacts →

Strong evidence

“Ihr Experte für Customer Experience Management in der Automobilbranche.”

Source: RevenueBase Database · checked Sep 1, 2026
17Indirect evidenceKoln, Germany51-20051 contacts →

Indirect evidence

“NEOMATIC is more than just a consultancy!”

Source: RevenueBase Database · checked Sep 1, 2026
18Indirect evidenceMunchen, Germany51-20044 contacts →

Indirect evidence

“Wir von CINTELLIC sind spezialisiert auf eine professionelle Unternehmensberatung in den Bereichen digitales Kundenmanagement, CRM und CEM sowie Marketing Automation, Business…”

Source: RevenueBase Database · checked Sep 1, 2026
19Indirect evidenceKrefeld, Germany201-50038 contacts →

Indirect evidence

“impacx steht für fundiertes Know-how zu Strategien, Prozessen und technischen Lösungen im Kundenservice.”

Source: RevenueBase Database · checked Sep 1, 2026
20Indirect evidenceMunchen, Germany201-50037 contacts →

Indirect evidence

“Für ganzheitlichen Unternehmenserfolg brauchst Du neben den richtigen Lösungskonzepten auch eine überzeugende Gesamtstrategie, gut ausgebildete Mitarbeiter, funktionierende…”

Source: RevenueBase Database · checked Sep 1, 2026
21Partial evidenceEssen, Germany51-20036 contacts →

Partial evidence

“Seit mehr als 30 Jahren ist die Elite Consulting Network Group erfolgreich tätig.”

Source: RevenueBase Database · checked Sep 1, 2026
22Indirect evidenceGermany11-5035 contacts →

Indirect evidence

“Userlutions berät seit 2011 Unternehmen bei der nutzerzentrierten Gestaltung ihrer Produkte und Kommunikationsmaßnahmen.”

Source: RevenueBase Database · checked Sep 1, 2026
23Partial evidenceMunich, Germany11-5032 contacts →

Partial evidence

“Welcome to Envolved, where we believe that Customer Centricity is crucial for sustainable and profitable growth.”

Source: RevenueBase Database · checked Sep 1, 2026
24Partial evidenceUlm, Germany11-5031 contacts →

Partial evidence

“advise is an innovative and worldwide operating full-service institute specialising in the areas of market research and employee experience.”

Source: RevenueBase Database · checked Sep 1, 2026
25Strong evidenceSindelfingen, Germany51-20028 contacts →

Strong evidence

“For over 10 years, we have been supporting medium-sized companies and large corporations on their path to sustainable growth and outstanding customer experiences.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 438 customer experience consulting firms based in Germany

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Customer experience consulting firms based in Germany at a glance

As of Sep 1, 2026
35.2%Verified-email coverage
15.2%Mobile-number coverage
21.5Average contacts per company
1-10Median size (employees)
11.2%Largest-city concentration · Berlin
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
292
11-50
95
51-200
31
201-500
9
501-1,000
1
1,001-5,000
3
10001+
2

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “customer experience consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consulting firms, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 3,315 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consulting firms by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting firms are there based in Germany?

RevenueBase identified 438 customer experience consulting firms headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Forrester, headquartered in Frankfurt, tops this list with the largest team on record.

Which city has the most customer experience consulting firms?

Berlin leads with 49 headquartered companies, followed by Hamburg (42) and Munchen (33).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,315 verified decision-maker contacts tracked across these 438 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.