Company lists · Data refreshed September 2026

Top 25 Customer experience consulting firms based in Italy

Name: Customer experience consulting firms based in Italy
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 179 companies tracked

RevenueBase identified 179 customer experience consulting firms headquartered in Italy as of September 2026 and tracks 2,674 professional contacts across them, including 731 with verified work emails and 183 with mobile numbers. Milano is the largest hub.

This list covers customer experience consulting firms headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

179Companies

2,674Contacts tracked

731Verified emails

183Mobile numbers

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The 25 largest customer experience consulting firms based in Italy

Ranked by team size

Top 25 of 179 customer experience consulting firms based in Italy, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Nethex	Partial evidence	Roma, Italy	501-1,000	275 contacts →
	Partial evidence “Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana.” Source: RevenueBase Database · checked Sep 1, 2026
2	Strategic Management Partners	Partial evidence	Verona, Italy	201-500	205 contacts →
	Partial evidence “Strategic Management Partners is a well-established firm within the management consulting sector: our strength lies in our capacity to link innovative and creative strategies to…” Source: RevenueBase Database · checked Sep 1, 2026
3	Alpenite	Strong evidence	Venice, Italy	501-1,000	204 contacts →
	Strong evidence “Alpenite by Arsenalia is a highly skilled consultancy company focused on meaningful end-to-end customer experiences.” Source: RevenueBase Database · checked Sep 1, 2026
4	LUMEN	Indirect evidence	Milano, Italy	51-200	166 contacts →
	Indirect evidence “Lumen is an award-winning, multicultural design consultancy.” Source: RevenueBase Database · checked Sep 1, 2026
5	Storeis	Partial evidence	Padova, Italy	51-200	113 contacts →
	Partial evidence “We are an ecommerce and omnichannel retail consulting company, which incorporates a digital marketing agency.” Source: RevenueBase Database · checked Sep 1, 2026
6	Ogilvy Consulting	Partial evidence	Milan, Italy	n/a	80 contacts →
	Partial evidence “In a world evolving at algorithmic speed, Ogilvy Consulting exists to drive transformational growth for our clients’ brands and businesses through creative solutions.” Source: RevenueBase Database · checked Sep 1, 2026
7	Merkle Italia	Indirect evidence	Milano Mi, Italy	51-200	70 contacts →
	Indirect evidence “Merkle è un'azienda leader nella gestione dell'esperienza dei clienti (CXM).” Source: RevenueBase Database · checked Sep 1, 2026
8	TT Consulting Marketing Digital	Indirect evidence	Lana, Italy	51-200	47 contacts →
	Indirect evidence “Ihr Erfolg ist unser erstes Ziel Kundenorientierung ist für uns keine Werbefloskel.” Source: RevenueBase Database · checked Sep 1, 2026
9	Customer Experience Italia S.P.A	Strong evidence	Italy	201-500	45 contacts →
	Strong evidence “Customer Experience Italia has been working in consulting since 2013.” Source: RevenueBase Database · checked Sep 1, 2026
10	Spotview SRL	Partial evidence	Bologna, Italy	11-50	38 contacts →
	Partial evidence “SpotView è una società di consulenza e progettazione digitale che opera nelle aree più innovative del Digital- user experience e content creation - web e mobile development -…” Source: RevenueBase Database · checked Sep 1, 2026
11	DMA	Strong evidence	Cesena, Italy	11-50	28 contacts →
	Strong evidence “DMA è una customer experience company per il B2B che aiuta le aziende a crescere il loro business migliorando la gestione dei clienti, rendendo più efficienti i processi e…” Source: RevenueBase Database · checked Sep 1, 2026
12	Customer Analytics Italia	Partial evidence	Milan, Italy	1-10	25 contacts →
	Partial evidence “Customer Analytics has worked in 30+ countries, serving 100+ clients operating 440+ contact centers.” Source: RevenueBase Database · checked Sep 1, 2026
13	Veneto Ricerche	Indirect evidence	Mestre, Italy	11-50	23 contacts →
	Indirect evidence “Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.” Source: RevenueBase Database · checked Sep 1, 2026
14	Cavalieri Retail	Indirect evidence	Torino, Italy	11-50	23 contacts →
	Indirect evidence “CAVALIERI Retailing è una Società di consulenza operativa specializzata nei settori Retail e Sales Marketing dal 1989.” Source: RevenueBase Database · checked Sep 1, 2026
15	Laurenzi	Indirect evidence	Roma, Italy	11-50	23 contacts →
	Indirect evidence “Affianchiamo aziende del settore food & beverage e della ristorazione nella costruzione di identità forti e riconoscibili, sviluppando strategie di marketing e comunicazione…” Source: RevenueBase Database · checked Sep 1, 2026
16	VRD Research	Indirect evidence	Reggio, Italy	1-10	22 contacts →
	Indirect evidence “Organizations rarely fail on ideas.” Source: RevenueBase Database · checked Sep 1, 2026
17	Gusella	Indirect evidence	Ponte San Nicolo, Italy	11-50	20 contacts →
	Indirect evidence “Consulenza di direzione per strategie di marca.” Source: RevenueBase Database · checked Sep 1, 2026
18	Garrison Group	Partial evidence	Milan, Italy	51-200	20 contacts →
	Partial evidence “Garrison Group is a global brand consulting company, founded in 2002, specialized in helping brands grow their business by designing and implementing a powerful Human-Centric…” Source: RevenueBase Database · checked Sep 1, 2026
19	Tech Rain	Partial evidence	Milano, Italy	201-500	20 contacts →
	Partial evidence “We are a team of professionals that combine years of managerial experiences with the enthusiasm and passion in approaching new challenges that our young talented consultants have.” Source: RevenueBase Database · checked Sep 1, 2026
20	THEN	Strong evidence	Italy	11-50	16 contacts →
	Strong evidence “We are the go-to network for on-demand Experience Design experts, specializing in User Experience (UX), Customer Experience (CX), and Employee Experience (EX).” Source: RevenueBase Database · checked Sep 1, 2026
21	Minerva Sensorial Branding Experience	Indirect evidence	Milano, Italy	11-50	16 contacts →
	Indirect evidence “Founded in 2020 by Marina Montalto, Minerva Sensorial Branding emerges as a distinctive consultancy atelier, dedicated to creating perceived value through an innovative approach…” Source: RevenueBase Database · checked Sep 1, 2026
22	Conic Agency	Indirect evidence	Milan, Italy	11-50	14 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 1, 2026
23	Valeocon Management Consulting	Partial evidence	Italy	51-200	13 contacts →
	Partial evidence “Valeocon is a global, boutique consulting firm working with leading companies to anticipate, adapt and develop the capabilities needed to be future proof in an ever-changing…” Source: RevenueBase Database · checked Sep 1, 2026
24	Nutcracker	Partial evidence	Brescia, Italy	11-50	12 contacts →
	Partial evidence “Nutcracker è una società di consulenza di marketing strategico data-driven e omnicanale che supporta le aziende nelle decisioni finalizzate alla customer acquisition e management.” Source: RevenueBase Database · checked Sep 1, 2026
25	AKÒMI	Indirect evidence	Brescia, Italy	11-50	12 contacts →
	Indirect evidence “Brand Strategy Design” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience consulting firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience consulting firms.
Partial evidence: Its own public description names part of customer experience consulting firms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience consulting firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 179 customer experience consulting firms based in Italy

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Customer experience consulting firms based in Italy at a glance

As of Sep 1, 2026

27.3%Verified-email coverage

6.8%Mobile-number coverage

14.9Average contacts per company

1-10Median size (employees)

16.8%Largest-city concentration · Milano

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

125

11-50

51-200

201-500

501-1,000

10001+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Italy whose own description of what they do matches “customer experience consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience consulting firms, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 731 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consulting firms by metro

Customer experience consulting firms in Milano30

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting firms are there based in Italy?

RevenueBase identified 179 customer experience consulting firms headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Nethex, headquartered in Roma, tops this list with the largest team on record.

Which city has the most customer experience consulting firms?

Milano leads with 30 headquartered companies, followed by Milan (20) and Roma (16).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 731 verified decision-maker contacts tracked across these 179 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.