Company lists · Data refreshed September 2026

Top 25 Customer experience consulting firms based in Switzerland

RevenueBase identified 152 customer experience consulting firms headquartered in Switzerland as of September 2026 and tracks 2,007 professional contacts across them, including 906 with verified work emails and 79 with mobile numbers. Zurich is the largest hub.

This list covers customer experience consulting firms headquartered in Switzerland, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
152Companies
2,007Contacts tracked
906Verified emails
79Mobile numbers
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The 25 largest customer experience consulting firms based in Switzerland

Ranked by team size
Top 25 of 152 customer experience consulting firms based in Switzerland, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceGeneva, Switzerland10001+1,083 contacts →

Strong evidence

“Merkle (a dentsu company) is a global professional services and consulting company specialising in data-driven experience and business transformation, combining strategy, data…”

Source: RevenueBase Database · checked Sep 1, 2026
2Indirect evidenceBasel, Switzerland201-500298 contacts →

Indirect evidence

“25+ years.”

Source: RevenueBase Database · checked Sep 1, 2026
3Partial evidenceZurich, Switzerland51-20050 contacts →

Partial evidence

“Capptoo - Customer & Employee Engagement Experts Founded in early 2017 with HQ based in Zurich, Switzerland, we are a first class advisory and software agency focusing on…”

Source: RevenueBase Database · checked Sep 1, 2026
4Indirect evidenceSwitzerland11-5042 contacts →

Indirect evidence

“Wir bauen Sie auf!”

Source: RevenueBase Database · checked Sep 1, 2026
5Indirect evidenceZurich, Switzerland11-5041 contacts →

Indirect evidence

“Wir unterstützen SIE Produkte und Dienstleistungen zu entwickeln, welche Ihre Kunden und Mitarbeiter glücklich machen!”

Source: RevenueBase Database · checked Sep 1, 2026
6Indirect evidenceZug, Switzerland51-20039 contacts →

Indirect evidence

“Gegründet 2004 hat sich die Consurance mittlerweile auf 3 Kerngebiete spezialisiert.”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceZurich, Switzerland11-5022 contacts →

Indirect evidence

“We are an established creative consultancy with deep roots in the Swiss market.”

Source: RevenueBase Database · checked Sep 1, 2026
8Indirect evidenceMeggen, Switzerland11-5018 contacts →

Indirect evidence

“NeumannZanetti & Partner wurde 1996 in der Schweiz gegründet.”

Source: RevenueBase Database · checked Sep 1, 2026
9Strong evidenceGeneva, Switzerland11-5017 contacts →

Strong evidence

“Mavericx.ch | Customer Experience | Cutting-edge Experience | Cloud Experience #CX #CRM #Marketing #CDP #DMP #Salesforce #Automation #BPM #ProcessMining #Celonis #RPA #UiPath #AI…”

Source: RevenueBase Database · checked Sep 1, 2026
10Partial evidenceZurich, Switzerland11-5016 contacts →

Partial evidence

“Stimmt is a management consultancy that specialises in creating and developing valuable customer relationships.”

Source: RevenueBase Database · checked Sep 1, 2026
11Partial evidenceZug, Switzerland11-5014 contacts →

Partial evidence

“Do your customers say that your sales process differentiates you from competitors?”

Source: RevenueBase Database · checked Sep 1, 2026
12Partial evidenceBern, Switzerland11-5013 contacts →

Partial evidence

“For 50 years, Input Consulting has been one of the leading Swiss consulting boutiques for growth projects in the areas of business transformation and market performance.”

Source: RevenueBase Database · checked Sep 1, 2026
13Indirect evidenceKusnacht, Switzerland11-5012 contacts →

Indirect evidence

“pioneers.”

Source: RevenueBase Database · checked Sep 1, 2026
14Indirect evidenceZurich, Switzerland11-5011 contacts →

Indirect evidence

“Die erfolgreichsten Unternehmen haben eines gemeinsam: Sie setzen auf Kundenzentrierung und nutzen die Chancen der Digitalisierung.”

Source: RevenueBase Database · checked Sep 1, 2026
15Indirect evidenceGeneva, Switzerland11-5010 contacts →

Indirect evidence

“In a world of algorithms, artificial intelligence and word of mouth, companies and organisations have no other choice than perfection.”

Source: RevenueBase Database · checked Sep 1, 2026
16Strong evidenceZurich, Switzerland11-507 contacts →

Strong evidence

“Creative Supply is a Zurich-based creative consultancy specialising in branding, customer experience and digital design, with strategy at its core.”

Source: RevenueBase Database · checked Sep 1, 2026
17Strong evidenceRotkreuz, Switzerland11-506 contacts →

Strong evidence

“At admire, we combine a deep passion for customer centricity with a strategic approach to designing exceptional customer experiences and creating lasting relationships between…”

Source: RevenueBase Database · checked Sep 1, 2026
18Strong evidenceZollikon, Switzerland11-506 contacts →

Strong evidence

“WATC Consulting is the leading European strategy consultancy in customer management.”

Source: RevenueBase Database · checked Sep 1, 2026
19Indirect evidenceZurich, Switzerland1-105 contacts →

Indirect evidence

“Unser Unternehmen 360excellence AG steht für 360°-Veränderungskompetenz.”

Source: RevenueBase Database · checked Sep 1, 2026
20Indirect evidenceZurich, Switzerland1-105 contacts →

Indirect evidence

“Why?”

Source: RevenueBase Database · checked Sep 1, 2026
21Indirect evidenceZug, Switzerland1-104 contacts →

Indirect evidence

“Brands, retailers and department stores are our world, our passion.”

Source: RevenueBase Database · checked Sep 1, 2026
22Partial evidenceLancy, Switzerland51-2003 contacts →

Partial evidence

“PRS IN VIVO Group (a BVA Group Company) is a global shopper and product experience consultancy with offices in New York, Boston, London, Paris, Geneva, Milan, Shanghai, and…”

Source: RevenueBase Database · checked Sep 1, 2026
23Partial evidenceCarouge, Switzerland1-103 contacts →

Partial evidence

“We are a customer-centric boutique consultancy delivering bespoke solutions with direct business impact and a value-delivery mindset.”

Source: RevenueBase Database · checked Sep 1, 2026
24Indirect evidenceBaden, Switzerland1-102 contacts →

Indirect evidence

“maku ist Revenue Cycle Partner für B2C-Unternehmen in der Schweiz.”

Source: RevenueBase Database · checked Sep 1, 2026
25Indirect evidenceZurich, Switzerland11-502 contacts →

Indirect evidence

“The Institute für Software-Ergonomie und Usability AG is a premier usability and UX consultancy based in Zurich, Switzerland.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 152 customer experience consulting firms based in Switzerland

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Customer experience consulting firms based in Switzerland at a glance

As of Sep 1, 2026
45.1%Verified-email coverage
3.9%Mobile-number coverage
13.2Average contacts per company
1-10Median size (employees)
24.3%Largest-city concentration · Zurich
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
117
11-50
27
51-200
4
201-500
1
10001+
1

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Switzerland whose own description of what they do matches “customer experience consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consulting firms, and records with no verified work email. Companies headquartered outside Switzerland are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 906 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consulting firms by metro

  • Customer experience consulting firms in Zurich37

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting firms are there based in Switzerland?

RevenueBase identified 152 customer experience consulting firms headquartered in Switzerland as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Merkle Dach, headquartered in Geneva, tops this list with the largest team on record.

Which city has the most customer experience consulting firms?

Zurich leads with 37 headquartered companies, followed by Geneva (9) and Zug (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 906 verified decision-maker contacts tracked across these 152 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.