Company lists · Data refreshed September 2026

Top 25 Customer experience consulting firms based in Canada

RevenueBase identified 491 customer experience consulting firms headquartered in Canada as of September 2026 and tracks 9,785 professional contacts across them, including 3,872 with verified work emails and 1,012 with mobile numbers. Toronto is the largest hub.

This list covers customer experience consulting firms headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
491Companies
9,785Contacts tracked
3,872Verified emails
1,012Mobile numbers
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The 25 largest customer experience consulting firms based in Canada

Ranked by team size
Top 25 of 491 customer experience consulting firms based in Canada, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceToronto, ON, Canada5,001-10,0005,587 contacts →

Partial evidence

“Valtech is the experience innovation company.”

Source: RevenueBase Database · checked Sep 1, 2026
2Indirect evidenceBridgewater, NS, Canada1,001-5,000434 contacts →

Indirect evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 1, 2026
3Indirect evidenceMontreal, QC, Canada201-500362 contacts →

Indirect evidence

“Nous accélérons la transformation des entreprises et concevons des expériences humaines significatives pour stimuler la croissance à une époque où les données sont primordiales.”

Source: RevenueBase Database · checked Sep 1, 2026
4Indirect evidenceFredericton, NB, Canada1,001-5,000328 contacts →

Indirect evidence

“Atelka Enterprise Inc.(“Atelka”),is now ttec.”

Source: RevenueBase Database · checked Sep 1, 2026
5Partial evidenceNorth York, ON, Canada51-200172 contacts →

Partial evidence

“Adrenaline leads change by designing and building people-first experiences that move brands and businesses ahead with strategies that drive growth, with fearless creative that…”

Source: RevenueBase Database · checked Sep 1, 2026
6Partial evidenceVancouver, BC, Canada51-200158 contacts →

Partial evidence

“Akcelo delivers powerful brand experiences that people love.”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceToronto, Canada1,001-5,000137 contacts →

Indirect evidence

“We believe that change is an opportunity to thrive.”

Source: RevenueBase Database · checked Sep 1, 2026
8Partial evidenceMontreal, QC, Canada51-200117 contacts →

Partial evidence

“Adviso is strategic expertise firm with over 100 experts that leverages data to help local and international companies optimize and customize customer relationships and…”

Source: RevenueBase Database · checked Sep 1, 2026
9Indirect evidenceMontreal, QC, Canada201-500104 contacts →

Indirect evidence

“Forum Research Inc.”

Source: RevenueBase Database · checked Sep 1, 2026
10Partial evidenceMontreal, QC, Canada51-20097 contacts →

Partial evidence

“Founded in 1984, Ad Hoc Research offers high-quality consulting services in market and UX research.”

Source: RevenueBase Database · checked Sep 1, 2026
11Indirect evidenceToronto, ON, Canada51-20091 contacts →

Indirect evidence

“Leveraging advanced industry and technical expertise with leading-edge technologies, Thinkmax implements efficient and innovative solutions, streamlining business processes…”

Source: RevenueBase Database · checked Sep 1, 2026
12Partial evidenceLondon, ON, Canada51-20084 contacts →

Partial evidence

“TLS is a brand experience center devoted to supporting a select group of North American brands in delivering their brand promise We are based in London, Ontario and for the last…”

Source: RevenueBase Database · checked Sep 1, 2026
13Strong evidenceBurlington, ON, Canada51-20079 contacts →

Strong evidence

“Providing clients with the technology and services they need to Measure, Manage and Succeed at delivering the ultimate Customer Experience.”

Source: RevenueBase Database · checked Sep 1, 2026
14Partial evidenceCalgary, AB, Canada201-50078 contacts →

Partial evidence

“We design, build and operate the worlds best contact centre experiences.”

Source: RevenueBase Database · checked Sep 1, 2026
15Indirect evidenceVancouver, BC, Canada51-20072 contacts →

Indirect evidence

“The growth of a business relies heavily on identifying the gaps and leveraging on those opportunities in the industry.”

Source: RevenueBase Database · checked Sep 1, 2026
16Indirect evidenceToronto, ON, Canada51-20057 contacts →

Indirect evidence

“Habanero helps humanize the world of work and improve performance by helping companies create a purpose-led culture, engaging communications, strong communities and personalized…”

Source: RevenueBase Database · checked Sep 1, 2026
17Partial evidenceVancouver, BC, Canada11-5045 contacts →

Partial evidence

“OXD is an end-to-end design and technology consulting firm.”

Source: RevenueBase Database · checked Sep 1, 2026
18Strong evidenceToronto, ON, Canada51-20040 contacts →

Strong evidence

“We're Avida – A human-centered customer experience design company.”

Source: RevenueBase Database · checked Sep 1, 2026
19Indirect evidenceNorth Vancouver, BC, Canada51-20036 contacts →

Indirect evidence

“Market Recon’s goal is to strengthen your position in the marketplace.”

Source: RevenueBase Database · checked Sep 1, 2026
20Strong evidenceToronto, ON, Canada11-5035 contacts →

Strong evidence

“The Experience Advisors (XA) is a minority and female-led advisory firm with over 20+ years of customer experience (CX) and employee experience (EX) expertise.”

Source: RevenueBase Database · checked Sep 1, 2026
21Strong evidenceToronto, ON, Canada11-5030 contacts →

Strong evidence

“At Phase 5, we help clients on their journey to customer centricity by focusing on Innovation and Experience and bringing together expertise in marketing research, user and…”

Source: RevenueBase Database · checked Sep 1, 2026
22Indirect evidenceToronto, ON, Canada11-5028 contacts →

Indirect evidence

“Vista Grande is an insights-driven consultancy advising some of the world's leading companies on sales and marketing strategies.”

Source: RevenueBase Database · checked Sep 1, 2026
23Partial evidenceToronto, ON, Canada11-5026 contacts →

Partial evidence

“We are end-to-end CX partners for healthcare, bringing a bespoke, collaborative, and outcome-driven approach to creating healthcare experiences.”

Source: RevenueBase Database · checked Sep 1, 2026
24Indirect evidenceCalgary, AB, Canada11-5026 contacts →

Indirect evidence

“At Frequency Foundry, we don’t just implement CRM, we reimagine it.”

Source: RevenueBase Database · checked Sep 1, 2026
25Strong evidenceCalgary, AB, Canada11-5023 contacts →

Strong evidence

“CULT is a brand strategy firm specializing in customer experience, dedicated to uncovering the factors that most influence how people engage with brands.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 491 customer experience consulting firms based in Canada

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Customer experience consulting firms based in Canada at a glance

As of Sep 1, 2026
39.6%Verified-email coverage
10.3%Mobile-number coverage
19.9Average contacts per company
1-10Median size (employees)
33.4%Largest-city concentration · Toronto
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
390
11-50
63
51-200
23
201-500
7
1,001-5,000
3
5,001-10,000
1
10001+
2

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “customer experience consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consulting firms, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 3,872 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting firms are there based in Canada?

RevenueBase identified 491 customer experience consulting firms headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Valtech, headquartered in Toronto, tops this list with the largest team on record.

Which city has the most customer experience consulting firms?

Toronto leads with 164 headquartered companies, followed by Montreal (53) and Vancouver (51).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,872 verified decision-maker contacts tracked across these 491 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.