Company lists · Data refreshed September 2026

Top 25 Customer experience consulting firms based in Australia

Name: Customer experience consulting firms based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 505 companies tracked

RevenueBase identified 505 company matches for customer experience consulting firms associated with Australia as of September 2026 and tracks 8,378 professional contacts across them, including 1,833 with verified work emails and 603 with mobile numbers. Sydney is the largest hub.

This list covers company matches for customer experience consulting firms associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 1, 2026 How this list was built

505Companies

8,378Contacts tracked

1,833Verified emails

603Mobile numbers

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The 25 largest customer experience consulting firms based in Australia

Ranked by team size

Top 25 of 505 company matches for customer experience consulting firms based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Probe CX	Exact match	Maroochydore, Australia	10001+	3,291 contacts →
	Exact match “Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
2	Nihilent	Exact match	South Melbourne, Australia	1,001-5,000	1,722 contacts →
	Exact match “Nihilent is a Global Consulting and Services Company using a human-centred approach for problem-solving and change management, Nihilent’s comprehensive range of expertise in…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
3	Principle	Exact match	Brisbane, Australia	501-1,000	325 contacts →
	Exact match “We are built on the principle that powerful, well-implemented brands are instrumental in realising vision and creating growth.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
4	Overdose	Exact match	Sydney, Australia	201-500	232 contacts →
	Exact match “We are a global Complete Commerce Consultancy with enterprise capability underpinned with startup hustle.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
5	Programmed Professionals	Exact match	Sydney, Australia	51-200	172 contacts →
	Exact match “At Programmed Professionals, we are committed to delivering outstanding results for you.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
6	Fiftyfive5, Part Of Accenture Song	Exact match	Sydney, Australia	201-500	170 contacts →
	Exact match “Fiftyfive5 We are hiring!” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
7	CX Lavender	Exact match	Ultimo, Australia	51-200	131 contacts →
	Exact match “CX Lavender are Customer Growth Experts.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
8	Merkle Australia	Exact match	City, Australia	201-500	99 contacts →
	Exact match “Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
9	Startek Australia	Exact match	Melbourne, Australia	n/a	75 contacts →
	Exact match “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
10	Insync	Exact match	Melbourne, Australia	51-200	66 contacts →
	Exact match “We’re leaders in integrated experience management, research and consulting.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
11	EQU	Exact match	Perth, Australia	11-50	65 contacts →
	Exact match “At equ, we partner with clients in the pursuit of better - better digital products, better experiences and better performance.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
12	Intuji	Exact match	Perth, Australia	51-200	62 contacts →
	Exact match “Intuji is a dynamic, forward-thinking company specialising in transforming how brands interact with customers.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
13	Symplicit	Exact match	Australia	51-200	44 contacts →
	Exact match “We are a design consultancy that uses behavioural research to inform strategy, design and digital delivery.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
14	Customer Driven Solutions	Exact match	Brisbane City, Australia	51-200	44 contacts →
	Exact match “Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
15	Workhouse	Exact match	Subiaco, Australia	11-50	36 contacts →
	Exact match “As Perth’s leading customer experience agency, we explore, question and innovate; creating meaningful customer experiences that deliver tangible outcomes for your brand.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
16	The Bridge International	Exact match	Sydney, Australia	11-50	31 contacts →
	Exact match “The Bridge International is a non-traditional management consulting team operating in Australia and internationally, with deep client side experience within the financial services…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
17	Acrd PTY LTD	Exact match	Melbourne, Australia	11-50	31 contacts →
	Exact match “ACRD is industry renowned for it's core strengths, fundamental to any leading design practice.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
18	Mext Consulting	Exact match	Melbourne, Australia	11-50	29 contacts →
	Exact match “We create trust brands and empower our clients' teams to build more trust in every conversation and interaction.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
19	The Realise Group	Exact match	Melbourne, Australia	11-50	28 contacts →
	Exact match “The Realise Group, established in provides customer experience measurement solutions throughout Australasia and is a market leader in its field.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
20	GPR Dehler	Exact match	Sydney, Australia	51-200	28 contacts →
	Exact match “We take a people centric approach to accelerate strategy realisation.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
21	The Strategy Group	Exact match	Sydney, Australia	11-50	26 contacts →
	Exact match “The Strategy Group’s expertise sits at the nexus between the corporate, entrepreneurial and academic worlds.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
22	HUMII	Exact match	Sydney, Australia	51-200	21 contacts →
	Exact match “Humii is changing the game in online retail customer experience.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
23	The Lumery, Part Of Accenture Song	Exact match	Melbourne, Australia	51-200	19 contacts →
	Exact match “The Lumery is a Marketing & Technology Consultancy, using data & technology to bridge the void between brands and their customers.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
24	Dream Consultancy	Exact match	South Melbourne, Australia	11-50	19 contacts →
	Exact match “Dream Consultancy is more than average web design company.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
25	Coxswain Alliance	Exact match	Surry Hills, Australia	11-50	18 contacts →
	Exact match “Coxswain Alliance (CA) emerged in 2009 from a belief that consulting could be better.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer experience consulting firms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 505 customer experience consulting firms based in Australia

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Customer experience consulting firms based in Australia at a glance

As of Sep 1, 2026

21.9%Verified-email coverage

7.2%Mobile-number coverage

16.6Average contacts per company

1-10Median size (employees)

30.3%Largest-city concentration · Sydney

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

394

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with Australia whose business descriptions match “customer experience consulting firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 1,833 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer experience consulting firms by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience consulting firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience consulting firms are there based in Australia?

RevenueBase identified 505 company matches for customer experience consulting firms associated with Australia as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Probe CX tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience consulting firms?

Sydney leads with 153 company records, followed by Melbourne (125) and Brisbane (39).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,833 professional contacts with verified work emails tracked across these 505 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.