Company lists · Data refreshed September 2026

Top 24 Customer experience consulting firms based in Melbourne, Australia

Name: Customer experience consulting firms based in Melbourne, Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 10, 2026 125 companies tracked

RevenueBase identified 125 customer experience consulting firms headquartered in Melbourne, Australia as of September 2026 and tracks 4,260 professional contacts across them, including 244 with verified work emails and 111 with mobile numbers. Sydney is the largest hub.

This list covers customer experience consulting firms headquartered in Melbourne, Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 10, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 10, 2026 86% judged on-target in blind review

125Companies

4,260Contacts tracked

244Verified emails

111Mobile numbers

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The 24 largest customer experience consulting firms based in Melbourne, Australia

Ranked by team size

Top 24 of 125 customer experience consulting firms based in Melbourne, Australia, ranked by team size, largest first. Data refreshed Sep 10, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Probe CX	Strong evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	10001+	3,316 contacts →
	Strong evidence “Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.” Source: RevenueBase Database · checked Sep 10, 2026
2	Programmed Professionals	Indirect evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	51-200	172 contacts →
	Indirect evidence “At Programmed Professionals, we are committed to delivering outstanding results for you.” Source: RevenueBase Database · checked Sep 10, 2026
3	Startek Australia	Strong evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	n/a	74 contacts →
	Strong evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 10, 2026
4	Insync	Strong evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	51-200	65 contacts →
	Strong evidence “We’re leaders in integrated experience management, research and consulting.” Source: RevenueBase Database · checked Sep 10, 2026
5	CSBA	Strong evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	11-50	46 contacts →
	Strong evidence “CSBA is a 25-year-old customer experience insights agency.” Source: RevenueBase Database · checked Sep 10, 2026
6	Acrd PTY LTD	Indirect evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	11-50	31 contacts →
	Indirect evidence “ACRD is industry renowned for it's core strengths, fundamental to any leading design practice.” Source: RevenueBase Database · checked Sep 10, 2026
7	Mext Consulting	Indirect evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	11-50	29 contacts →
	Indirect evidence “We create trust brands and empower our clients' teams to build more trust in every conversation and interaction.” Source: RevenueBase Database · checked Sep 10, 2026
8	The Lumery, Part Of Accenture Song	Partial evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	51-200	17 contacts →
	Partial evidence “The Lumery is a Marketing & Technology Consultancy, using data & technology to bridge the void between brands and their customers.” Source: RevenueBase Database · checked Sep 10, 2026
9	NOW Digital	Strong evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	11-50	14 contacts →
	Strong evidence “NOW Digital is a customer experience led digital innovation agency, delivering exceptional and tangible outcomes for our clients, by providing strategic thought leadership, and…” Source: RevenueBase Database · checked Sep 10, 2026
10	Arkade	Strong evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	11-50	13 contacts →
	Strong evidence “Arkade is a customer experience (CX) agency specialising in discretionary retail.” Source: RevenueBase Database · checked Sep 10, 2026
11	Limebridge Australia	Strong evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	11-50	10 contacts →
	Strong evidence “LimeBridge Australia (LBA) is part of a worldwide customer experience consulting group that provides a unique approach combining active management principles and effective…” Source: RevenueBase Database · checked Sep 10, 2026
12	Successcx	Partial evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	1-10	8 contacts →
	Partial evidence “SuccessCX believes that all companies can build better relationships with their customers and as we compete more and more in a global marketplace, companies will live (and die) on…” Source: RevenueBase Database · checked Sep 10, 2026
13	Serviceq	Partial evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	1-10	7 contacts →
	Partial evidence “At ServiceQ, we deliver customer service training programs that lift the standard of service leadership across Australia.” Source: RevenueBase Database · checked Sep 10, 2026
14	Saguity	Partial evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	11-50	5 contacts →
	Partial evidence “Innovator of the service excellence measurement Appreciation Certified™ and the unique customer due diligence measurement CX Assurance™, Saguity helps companies define their…” Source: RevenueBase Database · checked Sep 10, 2026
15	Albany Advisory	Indirect evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	1-10	5 contacts →
	Indirect evidence “Albany Advisory is a boutique consultancy that provides tailored business strategies for retail, consumer brands, and B2B companies.” Source: RevenueBase Database · checked Sep 10, 2026
16	MY CX	Strong evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	51-200	5 contacts →
	Strong evidence “Welcome to My CX - Elevating Customer Experiences!” Source: RevenueBase Database · checked Sep 10, 2026
17	Tech Droid	Indirect evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	11-50	5 contacts →
	Indirect evidence “At Tech Droid, we help organisations unlock the full value of technology through expert Business Analysis, Data Analysis, and Digital Transformation services.” Source: RevenueBase Database · checked Sep 10, 2026
18	M I C H E L B O U T I N S T U D I O	Partial evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	1-10	5 contacts →
	Partial evidence “Unapologetically transparent, the m i c h e l b o u t i n s t u d i o is a dynamic and innovative executive consulting service with a proven record of delivering profit from…” Source: RevenueBase Database · checked Sep 10, 2026
19	CXD Labs	Strong evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	1-10	4 contacts →
	Strong evidence “At CXD Labs, we help companies focus on improving their customer and employee experience by identifying the right problem, develop the right solution, and monitor the right…” Source: RevenueBase Database · checked Sep 10, 2026
20	Moyleen Consulting And Training	Partial evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	1-10	3 contacts →
	Partial evidence “Moyleen Training and Consulting Group provides the following services: 1.” Source: RevenueBase Database · checked Sep 10, 2026
21	Nora Group	Partial evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	1-10	3 contacts →
	Partial evidence “NORA Group was born out of a desire to help more businesses utilise the customer at the forefront of their thinking to drive commercial outcomes.” Source: RevenueBase Database · checked Sep 10, 2026
22	DIJ Strategy	Indirect evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	1-10	3 contacts →
	Indirect evidence “Growth strategy - Identifying growth opportunities.” Source: RevenueBase Database · checked Sep 10, 2026
23	Torquex	Partial evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	1-10	3 contacts →
	Partial evidence “The Team at Torquex have been involved in the Customer Engagement sector for many years and we continue to invest into helping organisations bridge the organisational and…” Source: RevenueBase Database · checked Sep 10, 2026
24	Empex Consulting	Indirect evidence	Melbourne, AustraliaHQ checked Sep 10, 2026	1-10	2 contacts →
	Indirect evidence “At EmpEx, we help organisations bring clarity to the chaos.” Source: RevenueBase Database · checked Sep 10, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience consulting firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience consulting firms.
Partial evidence: Its own public description names part of customer experience consulting firms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience consulting firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 24 of 125 customer experience consulting firms based in Melbourne, Australia

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Customer experience consulting firms based in Melbourne, Australia at a glance

As of Sep 10, 2026

5.7%Verified-email coverage

2.6%Mobile-number coverage

34.1Average contacts per company

1-10Median size (employees)

122.4%Largest-city concentration · Sydney

Sep 10, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

5,001-10,000

10001+

Freshness & accuracy

How recently the business emails were verified and the company information checked

Email last verified

Median 12.0d

2230–30

2031–60

061–90

090–180

1180+

Company record updated

Median 78.0d

00–30

1,15431–60

2,41361–90

52790–180

166180+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Melbourne, Australia whose own description of what they do matches “customer experience consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience consulting firms, and records with no verified work email. Companies headquartered outside Melbourne are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 244 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 10, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consulting firms by metro in Australia

Customer experience consulting firms in Sydney153
Customer experience consulting firms in Melbourne125
Customer experience consulting firms in Brisbane39

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting firms are there based in Melbourne, Australia?

RevenueBase identified 125 customer experience consulting firms headquartered in Melbourne, Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Probe CX, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most customer experience consulting firms?

Sydney leads with 153 headquartered companies, followed by Melbourne (125) and Brisbane (39).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 244 verified decision-maker contacts tracked across these 125 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 10, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.