Company lists · Data refreshed September 2026

Top 25 Customer experience consulting firms based in New Zealand

RevenueBase identified 76 customer experience consulting firms headquartered in New Zealand as of September 2026 and tracks 608 professional contacts across them, including 223 with verified work emails and 17 with mobile numbers. Auckland is the largest hub.

This list covers customer experience consulting firms headquartered in New Zealand, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
76Companies
608Contacts tracked
223Verified emails
17Mobile numbers
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The 25 largest customer experience consulting firms based in New Zealand

Ranked by team size
Top 25 of 76 customer experience consulting firms based in New Zealand, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceAuckland, New Zealand51-200121 contacts →

Partial evidence

“Technology and new customer expectations are changing everything, fast.”

Source: RevenueBase Database · checked Sep 1, 2026
2Strong evidenceWellington, New Zealand51-200103 contacts →

Strong evidence

“Merkle Aotearoa is a dentsu Company and technology consultancy with deep expertise in customer experience transformation.”

Source: RevenueBase Database · checked Sep 1, 2026
3Partial evidenceAuckland, New Zealand11-5068 contacts →

Partial evidence

“We are an Experience Design consultancy using insight, creativity and technology to make a positive impact for government, businesses, the economy and the lives of New Zealanders.”

Source: RevenueBase Database · checked Sep 1, 2026
4Strong evidenceNew Zealand11-5030 contacts →

Strong evidence

“At Craft CXM, we believe businesses achieve more when they focus on customer experience.”

Source: RevenueBase Database · checked Sep 1, 2026
5Indirect evidenceAuckland, New Zealand11-5028 contacts →

Indirect evidence

“Perceptive is about actionable insights.”

Source: RevenueBase Database · checked Sep 1, 2026
6Indirect evidenceAuckland, New Zealand11-5021 contacts →

Indirect evidence

“The world is changing at a break-neck speed, leaving many organisations feeling paralyzed.”

Source: RevenueBase Database · checked Sep 1, 2026
7Partial evidenceHamilton, New Zealand11-5020 contacts →

Partial evidence

“To succeed, businesses need to win customers and fight to keep them.”

Source: RevenueBase Database · checked Sep 1, 2026
8Partial evidenceChristchurch, New Zealand11-5017 contacts →

Partial evidence

“Purple Shirt is a New Zealand–based UX, CX and tech consultancy, helping organisations create exceptional digital and service experiences that deliver measurable impact.”

Source: RevenueBase Database · checked Sep 1, 2026
9Indirect evidenceAuckland, New Zealand1-1012 contacts →

Indirect evidence

“Innovative solutions to complex problems start with great insights.”

Source: RevenueBase Database · checked Sep 1, 2026
10Indirect evidenceAuckland, New Zealand11-5010 contacts →

Indirect evidence

“Offering heavy duty thinking across innovation, strategy, creative, marketing management and teams, all geared around better influencing the consumer in this increasingly complex…”

Source: RevenueBase Database · checked Sep 1, 2026
11Strong evidenceAuckland, New Zealand11-5010 contacts →

Strong evidence

Customer Experience Specialists – 28 Years Strong.”

Source: RevenueBase Database · checked Sep 1, 2026
12Partial evidenceWellington, New Zealand11-509 contacts →

Partial evidence

“X4 Consulting provides professional consulting services to our NZ clients.”

Source: RevenueBase Database · checked Sep 1, 2026
13Partial evidenceChristchurch, New Zealand11-509 contacts →

Partial evidence

“Strategize goal is to create the leading business consulting group in New Zealand by attracting the very best talent to our team, and delivering the very best service.”

Source: RevenueBase Database · checked Sep 1, 2026
14Partial evidenceAuckland, New Zealand11-508 contacts →

Partial evidence

“We are a new breed of creative company designed for the experience age.”

Source: RevenueBase Database · checked Sep 1, 2026
15Strong evidenceNew Zealand51-2005 contacts →

Strong evidence

“Welcome to My CX - Elevating Customer Experiences!”

Source: RevenueBase Database · checked Sep 1, 2026
16Indirect evidenceAuckland, New Zealand1-104 contacts →

Indirect evidence

“At Resonance we specialise in ‘breakthroughs that resonate’.”

Source: RevenueBase Database · checked Sep 1, 2026
17Partial evidenceAuckland, New Zealand1-103 contacts →

Partial evidence

“Moyleen Training and Consulting Group provides the following services: 1.”

Source: RevenueBase Database · checked Sep 1, 2026
18Partial evidenceChristchurch, New Zealand11-503 contacts →

Partial evidence

“At EBI - Business Improvement Specialists, we unlock your business potential with expert consulting services.”

Source: RevenueBase Database · checked Sep 1, 2026
19Partial evidenceWellington, New Zealand11-503 contacts →

Partial evidence

“Eleven helps companies be outstanding for their customers, in order to innovate and grow.”

Source: RevenueBase Database · checked Sep 1, 2026
20Strong evidenceAuckland, New Zealand11-503 contacts →

Strong evidence

“We provide expertise on customer experience strategies & practices, leadership & coaching skills, multi-channel development, knowledge management and process management.”

Source: RevenueBase Database · checked Sep 1, 2026
21Strong evidenceTauranga, New Zealand1-103 contacts →

Strong evidence

“We help brave companies grow through better customer experience.”

Source: RevenueBase Database · checked Sep 1, 2026
22Partial evidenceAuckland City, New Zealand1-103 contacts →

Partial evidence

“Senior leaders come to us because they want better results from their customer-facing teams.”

Source: RevenueBase Database · checked Sep 1, 2026
23Indirect evidenceAuckland, New Zealand11-502 contacts →

Indirect evidence

“Create the right culture to take on a world of change!”

Source: RevenueBase Database · checked Sep 1, 2026
24Indirect evidenceChristchurch, New Zealand1-102 contacts →

Indirect evidence

“Your automotive retail business is navigating a narrowing path crowded with external barriers to success, such as e-commerce in automotive, border closures affecting recruitment…”

Source: RevenueBase Database · checked Sep 1, 2026
25Indirect evidenceWellington, New Zealand1-102 contacts →

Indirect evidence

“Our Purpose is to help local businesses soar globally.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 76 customer experience consulting firms based in New Zealand

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 223 reachable decision-makers.

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Customer experience consulting firms based in New Zealand at a glance

As of Sep 1, 2026
36.7%Verified-email coverage
2.8%Mobile-number coverage
8.0Average contacts per company
1-10Median size (employees)
59.2%Largest-city concentration · Auckland
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
52
11-50
20
51-200
4

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in New Zealand whose own description of what they do matches “customer experience consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consulting firms, and records with no verified work email. Companies headquartered outside New Zealand are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 223 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consulting firms by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting firms are there based in New Zealand?

RevenueBase identified 76 customer experience consulting firms headquartered in New Zealand as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

RUSH, headquartered in Auckland, tops this list with the largest team on record.

Which city has the most customer experience consulting firms?

Auckland leads with 45 headquartered companies, followed by Wellington (7) and Christchurch (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 223 verified decision-maker contacts tracked across these 76 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.