Company lists · Data refreshed September 2026

Top 25 Customer experience consulting firms based in India

Name: Customer experience consulting firms based in India
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 637 companies tracked

RevenueBase identified 637 customer experience consulting firms headquartered in India as of September 2026 and tracks 35,839 professional contacts across them, including 3,743 with verified work emails. Mumbai is the largest hub.

This list covers customer experience consulting firms headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

637Companies

35,839Contacts tracked

3,743Verified emails

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The 25 largest customer experience consulting firms based in India

Ranked by team size

Top 25 of 637 customer experience consulting firms based in India, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Cogent E Services	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	10001+	7,313 contacts →
	Strong evidence “We are an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions along various customer interaction touch-points from customer sales and support…” Source: RevenueBase Database · checked Sep 14, 2026
2	Nihilent	Partial evidence	Pune, IndiaHQ checked Sep 14, 2026	1,001-5,000	1,703 contacts →
	Partial evidence “Nihilent is a Global Consulting and Services Company using a human-centred approach for problem-solving and change management, Nihilent’s comprehensive range of expertise in…” Source: RevenueBase Database · checked Sep 14, 2026
3	Competent Synergies	Indirect evidence	Chandigarh, IndiaHQ checked Sep 14, 2026	5,001-10,000	801 contacts →
	Indirect evidence “Acquired by Fusion BPO in 2021” Source: RevenueBase Database · checked Sep 14, 2026
4	Ocube Services	Indirect evidence	Noida, IndiaHQ checked Sep 14, 2026	1,001-5,000	591 contacts →
	Indirect evidence “At Ocube Services, we’re redefining the way businesses grow by offering cost-effective, transformative and tailored CX solutions.” Source: RevenueBase Database · checked Sep 14, 2026
5	Qdegrees	Partial evidence	Jaipur, IndiaHQ checked Sep 14, 2026	501-1,000	533 contacts →
	Partial evidence “QDegrees Services, we are a business consulting and product innovation company.” Source: RevenueBase Database · checked Sep 14, 2026
6	Areteans	Strong evidence	Hyderabad, IndiaHQ checked Sep 14, 2026	501-1,000	515 contacts →
	Strong evidence “Credera, a global consulting firm, combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer…” Source: RevenueBase Database · checked Sep 14, 2026
7	Hansa Cequity	Partial evidence	Kurla (w), IndiaHQ checked Sep 14, 2026	201-500	415 contacts →
	Partial evidence “Hansa Cequity is a data-driven, technology-enabled marketing consulting company.” Source: RevenueBase Database · checked Sep 14, 2026
8	Sokrati	Indirect evidence	Pune, IndiaHQ checked Sep 14, 2026	501-1,000	360 contacts →
	Indirect evidence “Sokrati (Prev.” Source: RevenueBase Database · checked Sep 14, 2026
9	Brandscapes Worldwide	Indirect evidence	Mumbai, IndiaHQ checked Sep 14, 2026	201-500	335 contacts →
	Indirect evidence “Brandscapes leverages the power of advanced data science tools and the practical marketing and communication planning expertise to distill actionable marketing insights.” Source: RevenueBase Database · checked Sep 14, 2026
10	Smartconnect Technologies	Indirect evidence	Mumbai, IndiaHQ checked Sep 14, 2026	201-500	332 contacts →
	Indirect evidence “The SmartConnect!” Source: RevenueBase Database · checked Sep 14, 2026
11	Customer Centria	Strong evidence	Mumbai, IndiaHQ checked Sep 14, 2026	201-500	322 contacts →
	Strong evidence “Customer Centria is a Global Customer Engagement and Experience Company, which powers Enterprises towards Customer Centricity, enabling them to engage, interact with and delight…” Source: RevenueBase Database · checked Sep 14, 2026
12	Wazir Advisors	Partial evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	201-500	209 contacts →
	Partial evidence “We are a management consulting firm focused on advising Indian and International companies to conceptualise, create and compete in consumer markets through a multi-channel…” Source: RevenueBase Database · checked Sep 14, 2026
13	T&n Business Services	Partial evidence	New Delhi, IndiaHQ checked Sep 14, 2026	1,001-5,000	196 contacts →
	Partial evidence “T&N Business Services, is the leading consulting, services, and business process outsourcing organization that envisioned and instigated the adoption of the flexible business…” Source: RevenueBase Database · checked Sep 14, 2026
14	Takshashila Consulting	Partial evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	176 contacts →
	Partial evidence “We are a premier Indian management consulting firm with a track record of helping the leadership teams of some of the world’s largest companies as well as mid-sized firms in…” Source: RevenueBase Database · checked Sep 14, 2026
15	3i Business Solutions	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	1,001-5,000	173 contacts →
	Strong evidence “3i Business Solutions is a trusted business services and customer experience management company, committed to helping organizations build deeper, smarter, and more meaningful…” Source: RevenueBase Database · checked Sep 14, 2026
16	Feedback Business Consulting Services PVT LTD	Partial evidence	Bangalore, IndiaHQ checked Sep 14, 2026	51-200	155 contacts →
	Partial evidence “Feedback Business Consulting Services (Feedback) is a leading business to business research & consulting firm operating out of India since 1985.” Source: RevenueBase Database · checked Sep 14, 2026
17	Precistat IT Solutions	Strong evidence	Visakhapatnam, IndiaHQ checked Sep 14, 2026	201-500	144 contacts →
	Strong evidence “Precistat is a customer experience (CX) consultancy firm.” Source: RevenueBase Database · checked Sep 14, 2026
18	Axeno Consulting	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	133 contacts →
	Strong evidence “A customer experience company offering an avant-garde level of solutions and services, Axeno builds the bridge between ideas, technology, and design to deliver experiences that…” Source: RevenueBase Database · checked Sep 14, 2026
19	IBS Fulcro	Partial evidence	Mumbai, IndiaHQ checked Sep 14, 2026	51-200	114 contacts →
	Partial evidence “ibs fulcro is a full-stack AI native digital agency with over 23 years of experience, trusted by industry leaders like Tata Motors, Panasonic, Polycab, NPCI, Kotak Group, Zurich…” Source: RevenueBase Database · checked Sep 14, 2026
20	Onion Insights	Strong evidence	Mumbai, IndiaHQ checked Sep 14, 2026	11-50	107 contacts →
	Strong evidence “Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.” Source: RevenueBase Database · checked Sep 14, 2026
21	TALKD	Indirect evidence	Pune, IndiaHQ checked Sep 14, 2026	51-200	104 contacts →
	Indirect evidence “Talkd is a decade of Tech Storytelling, Integrated marketing, UI/UX, Frontend and Web/Mobile Development in action, augmented by Design Thinking approach and Generative AI…” Source: RevenueBase Database · checked Sep 14, 2026
22	Feedback Insights	Strong evidence	Bangalore, IndiaHQ checked Sep 14, 2026	51-200	86 contacts →
	Strong evidence “At Feedback Insights, we help organizations accelerate growth through research-led consulting that transforms customer experience (CX), employee experience (EX), and brand…” Source: RevenueBase Database · checked Sep 14, 2026
23	Virtuos	Strong evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	51-200	85 contacts →
	Strong evidence “About Us – Virtuos Virtuos is pioneering the next generation of high-performance businesses, blending Digital Transformation Consulting, Experience Economy startups, and…” Source: RevenueBase Database · checked Sep 14, 2026
24	Fractal INK	Partial evidence	Mumbai, IndiaHQ checked Sep 14, 2026	51-200	83 contacts →
	Partial evidence “An award-winning design consultancy with a deep-rooted passion for creating human-centric experiences.” Source: RevenueBase Database · checked Sep 14, 2026
25	Teleapps	Partial evidence	Chennai, IndiaHQ checked Sep 14, 2026	201-500	82 contacts →
	Partial evidence “Professional Services and Consultancy TeleApps provides flexible solution integration consulting & services to the Enterprise and contact centre industries.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience consulting firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience consulting firms.
Partial evidence: Its own public description names part of customer experience consulting firms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience consulting firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 637 customer experience consulting firms based in India

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Customer experience consulting firms based in India at a glance

As of Sep 14, 2026

10.4%Verified-email coverage

56.3Average contacts per company

11-50Median size (employees)

12.4%Largest-city concentration · Mumbai

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

317

11-50

211

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 637 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in India whose own description of what they do matches “customer experience consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience consulting firms, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 3,743 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consulting firms by metro

Customer experience consulting firms in Mumbai79
Customer experience consulting firms in Bangalore58
Customer experience consulting firms in Pune47
Customer experience consulting firms in New Delhi46
Customer experience consulting firms in Gurgaon40
Customer experience consulting firms in Bengaluru34
Customer experience consulting firms in Noida29
Customer experience consulting firms in Chennai28
Customer experience consulting firms in Hyderabad26

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting firms are there based in India?

RevenueBase identified 637 customer experience consulting firms headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Cogent E Services, headquartered in Noida, tops this list with the largest team on record.

Which city has the most customer experience consulting firms?

Mumbai leads with 79 headquartered companies, followed by Bangalore (58) and Pune (47).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,743 verified decision-maker contacts tracked across these 637 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.