Company lists · Data refreshed October 2026
Top 25 Contact center AI observability software companies worldwide
RevenueBase identified 3,053 company matches for contact center AI observability software companies worldwide as of October 2026 and tracks 160,369 professional contacts across them, including 46,747 with verified work emails. The United States is the largest market and London the largest hub.
This list covers company matches for contact center AI observability software companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026. Country and city lists for contact center AI observability software companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contact center AI observability software companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 17,310 contacts → | ||||
Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 2 | 14,976 contacts → | ||||
Exact match “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 3 | 8,461 contacts → | ||||
Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 4 | 7,347 contacts → | ||||
Exact match “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 5 | 5,444 contacts → | ||||
Exact match “Dynatrace keeps today’s AI-driven world working by advancing observability for today’s digital business.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 6 | 4,785 contacts → | ||||
Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 7 | 4,513 contacts → | ||||
Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 8 | 3,852 contacts → | ||||
Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 9 | 2,964 contacts → | ||||
Exact match “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 10 | 2,770 contacts → | ||||
Exact match “New Relic arms businesses with the trust and confidence required to thrive in the AI era.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 11 | 2,584 contacts → | ||||
Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 12 | 2,444 contacts → | ||||
Exact match “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 13 | 1,991 contacts → | ||||
Exact match “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 14 | 1,638 contacts → | ||||
Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 15 | 1,473 contacts → | ||||
Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 16 | 1,397 contacts → | ||||
Exact match “AudioCodes Ltd.(NASDAQ, TASE: AUDC) is a global leader in enterprise voice technology and voice AI innovation.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 17 | 1,334 contacts → | ||||
Exact match “Afiniti is an AI-native company and the global leader in Outcome Orchestration, where we bring simplicity, transparency, and measurable results to complex contact centers.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 18 | 1,316 contacts → | ||||
Exact match “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 19 | 1,270 contacts → | ||||
Exact match “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 20 | 1,174 contacts → | ||||
Exact match “The First AI-Native Contact Center.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 21 | 878 contacts → | ||||
Exact match “Decades of expertise distilled into innovative workforce tools.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 22 | 804 contacts → | ||||
Exact match “The collaborative, AI-powered platform for customer conversations.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 23 | 691 contacts → | ||||
Exact match “Exotel is your AI transformation partner for customer engagement and experience.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 24 | 630 contacts → | ||||
Exact match “Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 25 | 589 contacts → | ||||
Exact match “In an age where agility and rapid responses are paramount, yoummday shines as a trailblazing tech company tackling outsourcing challenges head-on.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “contact center AI observability software companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 3,053 contact center AI observability software companies worldwide
See the full list, filter by size, metro and specialty, and access 46,747 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Contact center AI observability software companies worldwide at a glance
As of Oct 1, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for contact center AI observability software companies are linked below.
- What qualifies
- Company records worldwide whose business descriptions match “contact center AI observability software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 46,747 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Contact center AI observability software companies by location
21 lists · largest firstEvery Contact center AI observability software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Contact center AI observability software companies based in the United States754
- Contact center AI observability software companies based in India231
- Contact center AI observability software companies based in the United Kingdom179
- Contact center AI observability software companies based in Brazil108
- Contact center AI observability software companies based in Canada87
- Contact center AI observability software companies based in Germany84
- Contact center AI observability software companies based in France65
- Contact center AI observability software companies based in Australia51
- Contact center AI observability software companies based in Spain49
- Contact center AI observability software companies based in the Netherlands45
- Contact center AI observability software companies based in Türkiye39
- Contact center AI observability software companies based in Israel37
- Contact center AI observability software companies based in Mexico37
- Contact center AI observability software companies based in Italy31
- Contact center AI observability software companies based in Japan26
Cities
- Contact center AI observability software companies based in London, United Kingdom83
- Contact center AI observability software companies based in San Francisco, United States74
- Contact center AI observability software companies based in Bangalore, India57
- Contact center AI observability software companies based in New York, United States51
- Contact center AI observability software companies based in Paris, France39
- Contact center AI observability software companies based in Toronto, Canada25
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center AI observability software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many contact center AI observability software companies are there worldwide?
RevenueBase identified 3,053 company matches for contact center AI observability software companies worldwide as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
IQOR tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which country has the most contact center AI observability software companies?
The United States leads with 754 companies, followed by India (231) and the United Kingdom (179). Every contact center AI observability software companies list by country and city is linked on this page.
Which city has the most contact center AI observability software companies?
London leads with 85 company records, followed by San Francisco (74) and Bangalore (57).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 46,747 professional contacts with verified work emails tracked across these 3,053 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.
Ready to reach these companies? Verified emails and direct dials for all 3,053 contact center AI observability software companies worldwide. Start with a free account, no credit card.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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Company intelligence · public preview
Top 25 contact center AI observability software companies worldwide
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 3,053 matching company records for contact center AI observability software companies worldwide, with 160,369 tracked contacts and 46,747 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: October 1, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 contact center AI observability software companies worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 |  IQORiqor.comHQ: Fort Lauderdale, FL, United StatesReported employees: 10001+ | Fort Lauderdale, FL, United States | 10001+ | Exact match | 17,310 contacts → |
“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  Startekstartek.comHQ: Denver, United StatesReported employees: 10001+ | Denver, United States | 10001+ | Exact match | 14,976 contacts → |
“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 |  24 7.ai247-inc.comHQ: Campbell, CA, United StatesReported employees: 10001+ | Campbell, CA, United States | 10001+ | Exact match | 8,461 contacts → |
“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  Genesysgenesys.comHQ: Menlo Park, CA, United StatesReported employees: 5,001-10,000 | Menlo Park, CA, United States | 5,001-10,000 | Exact match | 7,347 contacts → |
“Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  Dynatracedynatrace.comHQ: Boston, MA, United StatesReported employees: 5,001-10,000 | Boston, MA, United States | 5,001-10,000 | Exact match | 5,444 contacts → |
“Dynatrace keeps today’s AI-driven world working by advancing observability for today’s digital business.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  Fusion CXfusioncx.comHQ: Norcross, GA, United StatesReported employees: 10001+ | Norcross, GA, United States | 10001+ | Exact match | 4,785 contacts → |
“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 |  Sprinklrsprinklr.comHQ: New York, NY, United StatesReported employees: 1,001-5,000 | New York, NY, United States | 1,001-5,000 | Exact match | 4,513 contacts → |
“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  Verintverint.comHQ: Melville, NY, United StatesReported employees: 5,001-10,000 | Melville, NY, United States | 5,001-10,000 | Exact match | 3,852 contacts → |
“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 |  Etech Global Servicesetechgs.comHQ: Nacogdoches, TX, United StatesReported employees: 1,001-5,000 | Nacogdoches, TX, United States | 1,001-5,000 | Exact match | 2,964 contacts → |
“Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 |  NEW Relicnewrelic.comHQ: San Francisco, CA, United StatesReported employees: 1,001-5,000 | San Francisco, CA, United States | 1,001-5,000 | Exact match | 2,770 contacts → |
“New Relic arms businesses with the trust and confidence required to thrive in the AI era.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 |  Five9five9.comHQ: San Ramon, CA, United StatesReported employees: 1,001-5,000 | San Ramon, CA, United States | 1,001-5,000 | Exact match | 2,584 contacts → |
“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  8x88x8.comHQ: Campbell, CA, United StatesReported employees: 1,001-5,000 | Campbell, CA, United States | 1,001-5,000 | Exact match | 2,444 contacts → |
“8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  Quantanitequantanite.comHQ: London, United KingdomReported employees: 1,001-5,000 | London, United Kingdom | 1,001-5,000 | Exact match | 1,991 contacts → |
“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 |  Nextivanextiva.comHQ: Scottsdale, AZ, United StatesReported employees: 1,001-5,000 | Scottsdale, AZ, United States | 1,001-5,000 | Exact match | 1,638 contacts → |
“Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  Dialpaddialpad.comHQ: San Ramon, CA, United StatesReported employees: 1,001-5,000 | San Ramon, CA, United States | 1,001-5,000 | Exact match | 1,473 contacts → |
“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  Audiocodesaudiocodes.comHQ: Or Yehuda, IsraelReported employees: 1,001-5,000 | Or Yehuda, Israel | 1,001-5,000 | Exact match | 1,397 contacts → |
“AudioCodes Ltd.(NASDAQ, TASE: AUDC) is a global leader in enterprise voice technology and voice AI innovation.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 |  Afinitiafiniti.comHQ: Washington, DC, United StatesReported employees: 1,001-5,000 | Washington, DC, United States | 1,001-5,000 | Exact match | 1,334 contacts → |
“Afiniti is an AI-native company and the global leader in Outcome Orchestration, where we bring simplicity, transparency, and measurable results to complex contact centers.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 |  Talkdesktalkdesk.comHQ: San Francisco, CA, United StatesReported employees: 1,001-5,000 | San Francisco, CA, United States | 1,001-5,000 | Exact match | 1,316 contacts → |
“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 |  Unifycxunifycx.comHQ: Louisville, KY, United StatesReported employees: 5,001-10,000 | Louisville, KY, United States | 5,001-10,000 | Exact match | 1,270 contacts → |
“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 |  Partnerherocrescendo.aiHQ: Boise, ID, United StatesReported employees: 1,001-5,000 | Boise, ID, United States | 1,001-5,000 | Exact match | 1,174 contacts → |
“The First AI-Native Contact Center.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 |  Aspect Softwareaspect.comHQ: Boulder, CO, United StatesReported employees: 1,001-5,000 | Boulder, CO, United States | 1,001-5,000 | Exact match | 878 contacts → |
“Decades of expertise distilled into innovative workforce tools.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 |  Aircallaircall.laHQ: New York, NY, United StatesReported employees: 501-1,000 | New York, NY, United States | 501-1,000 | Exact match | 804 contacts → |
“The collaborative, AI-powered platform for customer conversations.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 |  Exotelexotel.comHQ: Bangalore, IndiaReported employees: 1,001-5,000 | Bangalore, India | 1,001-5,000 | Exact match | 691 contacts → |
“Exotel is your AI transformation partner for customer engagement and experience.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 |  Kapture CXkapture.cxHQ: Bangalore, IndiaReported employees: 201-500 | Bangalore, India | 201-500 | Exact match | 630 contacts → |
“Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 |  Yoummdayyoummday.comHQ: Munich, GermanyReported employees: 201-500 | Munich, Germany | 201-500 | Exact match | 589 contacts → |
“In an age where agility and rapid responses are paramount, yoummday shines as a trailblazing tech company tackling outsourcing challenges head-on.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 3,053 company matches
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Contact center AI observability software companies: dataset insights
October 1, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
3,051 records in the displayed employee bands.
2 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 3,053 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: October 1, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Contact center AI observability software companies by location
21 lists · largest firstEvery Contact center AI observability software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Contact center AI observability software companies based in the United States754
- Contact center AI observability software companies based in India231
- Contact center AI observability software companies based in the United Kingdom179
- Contact center AI observability software companies based in Brazil108
- Contact center AI observability software companies based in Canada87
- Contact center AI observability software companies based in Germany84
- Contact center AI observability software companies based in France65
- Contact center AI observability software companies based in Australia51
- Contact center AI observability software companies based in Spain49
- Contact center AI observability software companies based in the Netherlands45
- Contact center AI observability software companies based in Türkiye39
- Contact center AI observability software companies based in Israel37
- Contact center AI observability software companies based in Mexico37
- Contact center AI observability software companies based in Italy31
- Contact center AI observability software companies based in Japan26
Cities
- Contact center AI observability software companies based in London, United Kingdom83
- Contact center AI observability software companies based in San Francisco, United States74
- Contact center AI observability software companies based in Bangalore, India57
- Contact center AI observability software companies based in New York, United States51
- Contact center AI observability software companies based in Paris, France39
- Contact center AI observability software companies based in Toronto, Canada25
Questions about this company list
What does Exact match mean for contact center AI observability software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many contact center AI observability software companies did RevenueBase find worldwide?
The saved snapshot records 3,053 matching company records, 160,369 tracked contacts and 46,747 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: October 1, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
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RevenueBase Data Team. Top 25 contact center AI observability software companies worldwide. Snapshot: October 1, 2026. https://revenuebase.ai/companies/browse/contact-center-ai-observability-software-companies.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
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Top 25 contact center AI observability software companies worldwide
RevenueBase records 3,053 matching company records for contact center AI observability software companies worldwide, with 160,369 tracked contacts and 46,747 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: October 1, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 contact center AI observability software companies worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | IQORiqor.com HQ: Fort Lauderdale, FL, United StatesReported employees: 10001+ | Fort Lauderdale, FL, United States | 10001+ | Exact match | 17,310 contacts → |
“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | Startekstartek.com HQ: Denver, United StatesReported employees: 10001+ | Denver, United States | 10001+ | Exact match | 14,976 contacts → |
“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | 24 7.ai247-inc.com HQ: Campbell, CA, United StatesReported employees: 10001+ | Campbell, CA, United States | 10001+ | Exact match | 8,461 contacts → |
“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | Genesysgenesys.com HQ: Menlo Park, CA, United StatesReported employees: 5,001-10,000 | Menlo Park, CA, United States | 5,001-10,000 | Exact match | 7,347 contacts → |
“Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | Dynatracedynatrace.com HQ: Boston, MA, United StatesReported employees: 5,001-10,000 | Boston, MA, United States | 5,001-10,000 | Exact match | 5,444 contacts → |
“Dynatrace keeps today’s AI-driven world working by advancing observability for today’s digital business.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | Fusion CXfusioncx.com HQ: Norcross, GA, United StatesReported employees: 10001+ | Norcross, GA, United States | 10001+ | Exact match | 4,785 contacts → |
“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | Sprinklrsprinklr.com HQ: New York, NY, United StatesReported employees: 1,001-5,000 | New York, NY, United States | 1,001-5,000 | Exact match | 4,513 contacts → |
“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | Verintverint.com HQ: Melville, NY, United StatesReported employees: 5,001-10,000 | Melville, NY, United States | 5,001-10,000 | Exact match | 3,852 contacts → |
“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | Etech Global Servicesetechgs.com HQ: Nacogdoches, TX, United StatesReported employees: 1,001-5,000 | Nacogdoches, TX, United States | 1,001-5,000 | Exact match | 2,964 contacts → |
“Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | NEW Relicnewrelic.com HQ: San Francisco, CA, United StatesReported employees: 1,001-5,000 | San Francisco, CA, United States | 1,001-5,000 | Exact match | 2,770 contacts → |
“New Relic arms businesses with the trust and confidence required to thrive in the AI era.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | Five9five9.com HQ: San Ramon, CA, United StatesReported employees: 1,001-5,000 | San Ramon, CA, United States | 1,001-5,000 | Exact match | 2,584 contacts → |
“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | 8x88x8.com HQ: Campbell, CA, United StatesReported employees: 1,001-5,000 | Campbell, CA, United States | 1,001-5,000 | Exact match | 2,444 contacts → |
“8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | Quantanitequantanite.com HQ: London, United KingdomReported employees: 1,001-5,000 | London, United Kingdom | 1,001-5,000 | Exact match | 1,991 contacts → |
“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Nextivanextiva.com HQ: Scottsdale, AZ, United StatesReported employees: 1,001-5,000 | Scottsdale, AZ, United States | 1,001-5,000 | Exact match | 1,638 contacts → |
“Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | Dialpaddialpad.com HQ: San Ramon, CA, United StatesReported employees: 1,001-5,000 | San Ramon, CA, United States | 1,001-5,000 | Exact match | 1,473 contacts → |
“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | Audiocodesaudiocodes.com HQ: Or Yehuda, IsraelReported employees: 1,001-5,000 | Or Yehuda, Israel | 1,001-5,000 | Exact match | 1,397 contacts → |
“AudioCodes Ltd.(NASDAQ, TASE: AUDC) is a global leader in enterprise voice technology and voice AI innovation.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | Afinitiafiniti.com HQ: Washington, DC, United StatesReported employees: 1,001-5,000 | Washington, DC, United States | 1,001-5,000 | Exact match | 1,334 contacts → |
“Afiniti is an AI-native company and the global leader in Outcome Orchestration, where we bring simplicity, transparency, and measurable results to complex contact centers.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | Talkdesktalkdesk.com HQ: San Francisco, CA, United StatesReported employees: 1,001-5,000 | San Francisco, CA, United States | 1,001-5,000 | Exact match | 1,316 contacts → |
“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Unifycxunifycx.com HQ: Louisville, KY, United StatesReported employees: 5,001-10,000 | Louisville, KY, United States | 5,001-10,000 | Exact match | 1,270 contacts → |
“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | Partnerherocrescendo.ai HQ: Boise, ID, United StatesReported employees: 1,001-5,000 | Boise, ID, United States | 1,001-5,000 | Exact match | 1,174 contacts → |
“The First AI-Native Contact Center.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | Aspect Softwareaspect.com HQ: Boulder, CO, United StatesReported employees: 1,001-5,000 | Boulder, CO, United States | 1,001-5,000 | Exact match | 878 contacts → |
“Decades of expertise distilled into innovative workforce tools.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | Aircallaircall.la HQ: New York, NY, United StatesReported employees: 501-1,000 | New York, NY, United States | 501-1,000 | Exact match | 804 contacts → |
“The collaborative, AI-powered platform for customer conversations.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | Exotelexotel.com HQ: Bangalore, IndiaReported employees: 1,001-5,000 | Bangalore, India | 1,001-5,000 | Exact match | 691 contacts → |
“Exotel is your AI transformation partner for customer engagement and experience.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | Kapture CXkapture.cx HQ: Bangalore, IndiaReported employees: 201-500 | Bangalore, India | 201-500 | Exact match | 630 contacts → |
“Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | Yoummdayyoummday.com HQ: Munich, GermanyReported employees: 201-500 | Munich, Germany | 201-500 | Exact match | 589 contacts → |
“In an age where agility and rapid responses are paramount, yoummday shines as a trailblazing tech company tackling outsourcing challenges head-on.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 3,053 company matches
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Contact center AI observability software companies: dataset insights
October 1, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
3,051 records in the displayed employee bands.
2 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 3,053 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: October 1, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Contact center AI observability software companies by location
21 lists · largest firstEvery Contact center AI observability software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Contact center AI observability software companies based in the United States754
- Contact center AI observability software companies based in India231
- Contact center AI observability software companies based in the United Kingdom179
- Contact center AI observability software companies based in Brazil108
- Contact center AI observability software companies based in Canada87
- Contact center AI observability software companies based in Germany84
- Contact center AI observability software companies based in France65
- Contact center AI observability software companies based in Australia51
- Contact center AI observability software companies based in Spain49
- Contact center AI observability software companies based in the Netherlands45
- Contact center AI observability software companies based in Türkiye39
- Contact center AI observability software companies based in Israel37
- Contact center AI observability software companies based in Mexico37
- Contact center AI observability software companies based in Italy31
- Contact center AI observability software companies based in Japan26
Cities
- Contact center AI observability software companies based in London, United Kingdom83
- Contact center AI observability software companies based in San Francisco, United States74
- Contact center AI observability software companies based in Bangalore, India57
- Contact center AI observability software companies based in New York, United States51
- Contact center AI observability software companies based in Paris, France39
- Contact center AI observability software companies based in Toronto, Canada25
Questions about this company list
What does Exact match mean for contact center AI observability software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many contact center AI observability software companies did RevenueBase find worldwide?
The saved snapshot records 3,053 matching company records, 160,369 tracked contacts and 46,747 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: October 1, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
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Cite this list
RevenueBase Data Team. Top 25 contact center AI observability software companies worldwide. Snapshot: October 1, 2026. https://revenuebase.ai/companies/browse/contact-center-ai-observability-software-companies.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗