Company lists · Data refreshed October 2026

Top 24 Contact center AI observability software companies based in New York, United States

RevenueBase identified 51 company matches for contact center AI observability software companies associated with New York, United States as of October 2026 and tracks 7,008 professional contacts across them, including 4,066 with verified work emails. Across the United States, San Francisco is the largest hub for this category (74 companies); New York follows with 51.

This list covers company matches for contact center AI observability software companies associated with New York, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
51Companies
7,008Contacts tracked
4,066Verified emails
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The 24 largest contact center AI observability software companies based in New York, United States

Ranked by team size
Top 24 of 51 company matches for contact center AI observability software companies based in New York, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchNew York, NY, United StatesHQ recorded Oct 1, 20261,001-5,0004,513 contacts →

Exact match

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchNew York, NY, United StatesHQ recorded Oct 1, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchNew York, NY, United StatesHQ recorded Oct 1, 2026201-500310 contacts →

Exact match

“ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchNew York, NY, United StatesHQ recorded Oct 1, 2026201-500253 contacts →

Exact match

“Botify’s AI search solutions give brands the power to be found everywhere, by consumers, bots, and agents alike.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202651-200171 contacts →

Exact match

“At CallRevu, we are pioneers in automotive communication intelligence, delivering a seamless, all-in-one solution tailored to the unique challenges of dealerships.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchNew York, NY, United StatesHQ recorded Oct 1, 20261,001-5,000171 contacts →

Exact match

“Zero Variance by Ubiquity is a leader in Contact Center Solutions, specializing in BPOaaS, AI Technology, CX Services, Business Intelligence, Data Analytics, and QA Professional…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchNew York, United StatesHQ recorded Oct 1, 202651-20095 contacts →

Exact match

“Regal is the AI Agent Platform for enterprise CX.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202651-20075 contacts →

Exact match

“Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202651-20067 contacts →

Exact match

“At it’s heart, Novanet is a solutions company with a global reach.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202651-20054 contacts →

Exact match

“Data teams spend too much time firefighting, bad data reaches the business before anyone catches it, root cause takes days, and the fix is invisible to the stakeholders who were…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchNew York, United StatesHQ recorded Oct 1, 202651-20030 contacts →

Exact match

“At Senseforth.ai, we enable organizations to bridge the customer experience gap.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchNew York, United StatesHQ recorded Oct 1, 202611-5028 contacts →

Exact match

“Hear is an AI-powered conversation intelligence platform designed for contact center managers.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202651-20025 contacts →

Exact match

“SalesCaptain: Your AI-powered All-In-One Customer Experience Management Platform.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-5016 contacts →

Exact match

“Whelp is the leading conversational AI platform empowering every brand to deliver top-notch customer experiences.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-5014 contacts →

Exact match

“Sei AI is automating pre-underwriting & customer service for mortgage lenders & servicers.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-5012 contacts →

Exact match

“Querlo is a consulting and marketing technology firm that provides Customized Artificial Intelligence Solutions and data management.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-5010 contacts →

Exact match

“Voiceops is an NYC-based generative AI startup that transforms every customer call into real-time, actionable intelligence for sales, marketing, product, and compliance teams.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-509 contacts →

Exact match

“We are a next-gen, complete AI CX Platform focused on true resolution, customer devotion and growth- High Quality AI Agents - Help Desk w/ Unlimited Seats - CRM - AI QA + more We…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202611-506 contacts →

Exact match

“Turn missed calls into customers.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20Exact matchNew York, United StatesHQ recorded Oct 1, 202651-2002 contacts →

Exact match

“Regal is the #1 cloud contact center for customer engagement.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21Exact matchNew York, United StatesHQ recorded Oct 1, 202611-502 contacts →

Exact match

“We provide a turnkey enterprise SaaS contact center solution integrating a wide range of asynchronous communication channels in a single workflow and UI enabling bot & human…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22Exact matchNew York, NY, United StatesHQ recorded Oct 1, 20261-102 contacts →

Exact match

“MindSpeak offers APIs and applications that enable businesses to leverage telephony-based voice AI for security, productivity, and automation.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23Exact matchNew York, NY, United StatesHQ recorded Oct 1, 20261-102 contacts →

Exact match

“Most AI agents don't fail because they're badly built - they die in testing, stuck in fear of one bad call.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24Exact matchNew York, NY, United StatesHQ recorded Oct 1, 20261-101 contacts →

Exact match

“Woveon is a conversational technology that can absorb and analyze billions of conversations to give an organisation unrivalled business intelligence to win in the market.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 24 of 51 contact center AI observability software companies based in New York, United States

See the full list, filter by size, metro and specialty, and access 4,066 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center AI observability software companies based in New York, United States at a glance

As of Oct 1, 2026
58.0%Verified-email coverage
137.4Average contacts per company
11-50Median size (employees)
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
18
11-50
16
51-200
11
201-500
3
501-1,000
1
1,001-5,000
2

Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 51 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with New York, United States whose business descriptions match “contact center AI observability software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 4,066 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center AI observability software companies by metro in the United States

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center AI observability software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center AI observability software companies are there based in New York, United States?

RevenueBase identified 51 company matches for contact center AI observability software companies associated with New York, United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Sprinklr tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most contact center AI observability software companies?

San Francisco leads the United States with 74 company records, followed by New York (51) and Austin (17).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 4,066 professional contacts with verified work emails tracked across these 51 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.