Company lists · Data refreshed October 2026

Top 25 Contact center AI observability software companies based in San Francisco, United States

RevenueBase identified 74 company matches for contact center AI observability software companies associated with San Francisco, United States as of October 2026 and tracks 7,979 professional contacts across them, including 3,535 with verified work emails. Across the United States, San Francisco is the largest hub for this category.

This list covers company matches for contact center AI observability software companies associated with San Francisco, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
74Companies
7,979Contacts tracked
3,535Verified emails
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The 25 largest contact center AI observability software companies based in San Francisco, United States

Ranked by team size
Top 25 of 74 company matches for contact center AI observability software companies based in San Francisco, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 20261,001-5,0002,770 contacts →

Exact match

“New Relic arms businesses with the trust and confidence required to thrive in the AI era.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 20261,001-5,0001,316 contacts →

Exact match

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchSan Francisco, United StatesHQ recorded Oct 1, 20261,001-5,000906 contacts →

Exact match

“Crescendo is the AI-Native Customer Experience Platform.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026201-500561 contacts →

Exact match

“Sierra helps businesses build better, more human customer experiences with AI.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026201-500286 contacts →

Exact match

“UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202651-200234 contacts →

Exact match

“Gnani AI is the frontier Voice AI company the world runs on.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202651-200221 contacts →

Exact match

“Directly is a pioneer in customer service for many of the world’s leading brands.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026201-500218 contacts →

Exact match

“For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026501-1,000187 contacts →

Exact match

“LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202651-200182 contacts →

Exact match

“AI that contact centers love”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202651-200141 contacts →

Exact match

“Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchSan Francisco, United StatesHQ recorded Oct 1, 202651-200117 contacts →

Exact match

“Braintrust is the agent observability platform.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202651-200112 contacts →

Exact match

“AI for prod: Engineering teams at Snowflake, MongoDB, Coinbase, and DoorDash use Resolve AI's agents to run their software, so their engineers can get back to building.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202651-200111 contacts →

Exact match

“Launched in 2018, Forethought offers the world’s most advanced AI agents for CX-enterprise-ready and built for every customer moment.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026201-50082 contacts →

Exact match

“The leading enterprise platform to build AI Agents for Customer Service - used by businesses from scaling startups to the Fortune 500.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202651-20067 contacts →

Exact match

“LinkLive (formerly Revation Systems) is a modern, agentic AI-enabled customer experience platform trusted by the world’s most highly regulated industries, including financial…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202651-20067 contacts →

Exact match

“unitQ is the AI quality intelligence platform that unifies every customer signal into one system, connects it to your most critical business metrics, and tells every team exactly…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202611-5034 contacts →

Exact match

“Our action-first AI platform enables CX teams to build intelligent automation across any digital channel - reducing ticket volume, improving resolution speed and accuracy, and…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202611-5021 contacts →

Exact match

“AI alone won’t solve your support challenges.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202611-5018 contacts →

Exact match

“Hamming AI brings trust to AI Voice & Chat Agents.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202611-5017 contacts →

Exact match

“Solidroad is the leading AI-native quality assurance and training platform, built for modern customer support teams.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22Exact matchSan Francisco, United StatesHQ recorded Oct 1, 202611-5016 contacts →

Exact match

“Intryc is the most complete quality and training platform for Human and AI CX teams.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202651-20010 contacts →

Exact match

“Simple AI - AI phone agents made Simple.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24Exact matchSan Francisco, United StatesHQ recorded Oct 1, 202611-509 contacts →

Exact match

“Wild Moose helps on-call developers more quickly identify the source of production incidents, by providing a conversational AI trained on their environment.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
25Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202611-509 contacts →

Exact match

“At MosaicVoice, we believe the call center is the voice of the enterprise.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 25 of 74 contact center AI observability software companies based in San Francisco, United States

See the full list, filter by size, metro and specialty, and access 3,535 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center AI observability software companies based in San Francisco, United States at a glance

As of Oct 1, 2026
44.3%Verified-email coverage
107.8Average contacts per company
11-50Median size (employees)
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
32
11-50
22
51-200
11
201-500
4
501-1,000
1
1,001-5,000
4

Email recency for this list is measured across the whole United States list rather than for San Francisco, so it is reported there. Company counts and contact totals on this page are exact for San Francisco, over 74 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with San Francisco, United States whose business descriptions match “contact center AI observability software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 3,535 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center AI observability software companies by metro in the United States

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center AI observability software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center AI observability software companies are there based in San Francisco, United States?

RevenueBase identified 74 company matches for contact center AI observability software companies associated with San Francisco, United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

NEW Relic tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most contact center AI observability software companies?

San Francisco leads the United States with 74 company records, followed by New York (51) and Austin (17).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 3,535 professional contacts with verified work emails tracked across these 74 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.