Company lists · Data refreshed October 2026

Top 25 Contact center AI observability software companies based in Australia

RevenueBase identified 51 company matches for contact center AI observability software companies associated with Australia as of October 2026 and tracks 873 professional contacts across them, including 394 with verified work emails. Sydney is the largest hub.

This list covers company matches for contact center AI observability software companies associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
51Companies
873Contacts tracked
394Verified emails
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The 25 largest contact center AI observability software companies based in Australia

Ranked by team size
Top 25 of 51 company matches for contact center AI observability software companies based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSydney, AustraliaHQ recorded Oct 1, 2026201-500318 contacts →

Exact match

“At IR, we power elite business performance.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchMelbourne, AustraliaHQ recorded Oct 1, 202651-200110 contacts →

Exact match

“We are a trusted partner across 250+ Communication Service Providers (CSPs) to reimagine how conversations are captured, understood, and used.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchNorth Sydney, AustraliaHQ recorded Oct 1, 202651-20071 contacts →

Exact match

“Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchNorth Sydney, AustraliaHQ recorded Oct 1, 202651-20050 contacts →

Exact match

“IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchSydney, AustraliaHQ recorded Oct 1, 202611-5031 contacts →

Exact match

“NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchSydney, AustraliaHQ recorded Oct 1, 202651-20029 contacts →

Exact match

“Enterprise contact centers run on dozens of disconnected systems.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchSt Leonards, AustraliaHQ recorded Oct 1, 202611-5018 contacts →

Exact match

“contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchMelbourne, AustraliaHQ recorded Oct 1, 202611-5018 contacts →

Exact match

“Your teams already work in Microsoft Teams.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchBrisbane, AustraliaHQ recorded Oct 1, 202611-5018 contacts →

Exact match

“Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchRobina, AustraliaHQ recorded Oct 1, 202611-5016 contacts →

Exact match

“Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchGranville, AustraliaHQ recorded Oct 1, 2026501-1,00015 contacts →

Exact match

“Call Journey, a global leader in Conversation Intelligence, specializes in data, voice, and text analysis.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchSydney, AustraliaHQ recorded Oct 1, 202611-5013 contacts →

Exact match

“AI call tracking and intelligence platform automatically helps you understand where your leads are coming from, who is calling you, what your conversations are about and connect…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchSouth Yarra, AustraliaHQ recorded Oct 1, 202611-5012 contacts →

Exact match

“Welcome to the future of CX.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchBrookvale, AustraliaHQ recorded Oct 1, 202611-5010 contacts →

Exact match

“Gapcloud is shaped by 16+ years of solving complex, real-time challenges in customer engagement.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchSydney, AustraliaHQ recorded Oct 1, 202611-509 contacts →

Exact match

“At Trusst AI, we’re inspired by a bold vision - where every conversation is understood, and every customer is valued.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchSydney, AustraliaHQ recorded Oct 1, 202611-509 contacts →

Exact match

“PumpCX is the trusted control layer for CX and Agentic AI, providing enterprise leaders with verifiable evidence that autonomous customer interactions are continuously tested…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchSydney, AustraliaHQ recorded Oct 1, 202651-2007 contacts →

Exact match

“Channel UC is a specialist Unified Communication, Contact Centre and UC analytics software solutions enabler.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18Exact matchMelbourne, AustraliaHQ recorded Oct 1, 20261-106 contacts →

Exact match

“Cleverize.ai is Australia’s only high-tech AI call receptionist startup that delivers what large enterprises actually need: a true 99.9% SLA.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19Exact matchSydney, AustraliaHQ recorded Oct 1, 202611-505 contacts →

Exact match

“CXEX is an AI-driven conversational intelligence platform that transforms customer and operational conversations into structured business insight.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20Exact matchMelbourne, AustraliaHQ recorded Oct 1, 20261-104 contacts →

Exact match

“Every call, support ticket, and check in contains signals for accelerating growth.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21Exact matchSydney, AustraliaHQ recorded Oct 1, 20261-104 contacts →

Exact match

“Customers place calls to businesses that add up to billions on a daily basis, and incoming calls lead to the highest rates of sales conversions.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22Exact matchSydney, AustraliaHQ recorded Oct 1, 202611-502 contacts →

Exact match

“Workforce Management for Contact Centers - that's all we do.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23Exact matchMelbourne, AustraliaHQ recorded Oct 1, 20261-102 contacts →

Exact match

“Istari Tecnology: Pioneering the Future of Customer Engagement At Istari, we believe in the transformative power of technology to foster genuine connections.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24Exact matchSydney, AustraliaHQ recorded Oct 1, 20261-102 contacts →

Exact match

“Our innovative solutions employ cloud-based technology for rapid deployment anywhere in the world and remove the need for specialised hardware.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
25Exact matchMelbourne, AustraliaHQ recorded Oct 1, 202611-501 contacts →

Exact match

“CallN provides powerful call reporting, business intelligence and call recording features on virtually any VoIP based telephony.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 25 of 51 contact center AI observability software companies based in Australia

See the full list, filter by size, metro and specialty, and access 394 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center AI observability software companies based in Australia at a glance

As of Oct 1, 2026
45.1%Verified-email coverage
17.1Average contacts per company
11-50Median size (employees)
37.3%Largest-city concentration · Sydney
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
23
11-50
20
51-200
6
201-500
1
501-1,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 51 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “contact center AI observability software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 394 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center AI observability software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center AI observability software companies are there based in Australia?

RevenueBase identified 51 company matches for contact center AI observability software companies associated with Australia as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

IR tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center AI observability software companies?

Sydney leads with 19 company records, followed by Melbourne (11) and Gold Coast (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 394 professional contacts with verified work emails tracked across these 51 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.