Company lists · Data refreshed September 2026

Top 25 Contact center AI observability software companies based in Brazil

Name: Contact center AI observability software companies based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 113 companies tracked

RevenueBase identified 113 contact center AI observability software companies headquartered in Brazil as of September 2026 and tracks 1,847 professional contacts across them, including 357 with verified work emails. Sao Paulo is the largest hub.

This list covers contact center AI observability software companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

113Companies

1,847Contacts tracked

357Verified emails

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The 25 largest contact center AI observability software companies based in Brazil

Ranked by team size

Top 25 of 113 contact center AI observability software companies based in Brazil, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to contact center AI observability software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	TLD Teledata Tecnologia EM Conectividade	Strong evidence	Curitiba, BrazilHQ checked Sep 14, 2026	201-500	261 contacts →
	Strong evidence “Desde 1987 a TELEDATA é referência em soluções para contact center, conectando empresas e clientes com tecnologias omnichannel.” Source: RevenueBase Database · checked Sep 14, 2026
2	Cloud Humans	Partial evidence	Remoto, BrazilHQ checked Sep 14, 2026	51-200	178 contacts →
	Partial evidence “Cloud Humans is a global AI-powered customer support platform built for digital companies that need to scale support without increasing costs.” Source: RevenueBase Database · checked Sep 14, 2026
3	UNEAR	Indirect evidence	São Paulo, BrazilHQ checked Sep 14, 2026	501-1,000	135 contacts →
	Indirect evidence “Somos uma empresa 100% brasileira com mais de uma década de expertise em inteligência aplicada no relacionamento entre empresas e seus clientes.” Source: RevenueBase Database · checked Sep 14, 2026
4	55pbx Telecom E Pabx NA Nuvem	Partial evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	51-200	119 contacts →
	Partial evidence “A 55PBX é uma solução completa de central telefônica na nuvem (CCaaS), com oferta de números 0800, 4003 e locais para otimizar o atendimento e vendas.” Source: RevenueBase Database · checked Sep 14, 2026
5	NEW WAY	Indirect evidence	Bauru, BrazilHQ checked Sep 14, 2026	51-200	95 contacts →
	Indirect evidence “A New Way é uma empresa especializada em tecnologia, inovação, inteligência e relacionamento.” Source: RevenueBase Database · checked Sep 14, 2026
6	proa.ai	Partial evidence	São Paulo, BrazilHQ checked Sep 14, 2026	51-200	60 contacts →
	Partial evidence “A PROA.AI é referência em Inteligência Artificial para Customer Care, desenvolvendo soluções que combinam automação, dados e tecnologia para tornar o atendimento mais eficiente…” Source: RevenueBase Database · checked Sep 14, 2026
7	weai.tecnologia	Indirect evidence	Barueri, BrazilHQ checked Sep 14, 2026	11-50	58 contacts →
	Indirect evidence “Focados em tecnologia de alta performance, nossos serviços são monitoramento de plataformas com inteligência artificial, cognitiva e automação robotizada de processos, assim…” Source: RevenueBase Database · checked Sep 14, 2026
8	Instant Solutions	Partial evidence	Rio De Janeiro, BrazilHQ checked Sep 14, 2026	11-50	51 contacts →
	Partial evidence “Instant Solutions helps companies centralize customer service, sales, and communication into a single platform.” Source: RevenueBase Database · checked Sep 14, 2026
9	Almawave DO Brasil	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	51-200	49 contacts →
	Indirect evidence “Almawave, an AlmavivA Group technology innovation Company, is one of the global leading players in Customer Engagement, Speech & Text Analytics, Voice of the Customer and Customer…” Source: RevenueBase Database · checked Sep 14, 2026
10	REACH	Indirect evidence	Barueri, BrazilHQ checked Sep 14, 2026	51-200	46 contacts →
	Indirect evidence “Ajudar as empresas evoluírem dentro do universo digital sempre foi a nossa prioridade desde 2012, quando a nossa história começou.” Source: RevenueBase Database · checked Sep 14, 2026
11	Tactium	Strong evidence	Fortaleza, BrazilHQ checked Sep 14, 2026	11-50	38 contacts →
	Strong evidence “Somos uma empresa brasileira de tecnologia especializada em soluções para Contact Centers e CRM corporativo, usando inteligência artificial.” Source: RevenueBase Database · checked Sep 14, 2026
12	NAMA	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	11-50	28 contacts →
	Indirect evidence “Nama combines human and artificial intelligence to help companies provide great customer experience at scale.” Source: RevenueBase Database · checked Sep 14, 2026
13	une.cx	Indirect evidence	São Paulo, BrazilHQ checked Sep 14, 2026	51-200	18 contacts →
	Indirect evidence “Unimos inovação e relacionamento humano para transformar a forma como empresas se conectam com seus clientes.” Source: RevenueBase Database · checked Sep 14, 2026
14	Fastway Tecnologia Ltda	Strong evidence	Jundiaí, BrazilHQ checked Sep 14, 2026	11-50	17 contacts →
	Strong evidence “É uma empresa de tecnologia focada no desenvolvimento de soluções para Call Centers e Contact Centers SAC, Telemarketing, Televendas, empresas de Cobrança e de Crédito.” Source: RevenueBase Database · checked Sep 14, 2026
15	ARGUS	Partial evidence	São Caetano Do Sul, BrazilHQ checked Sep 14, 2026	11-50	17 contacts →
	Partial evidence “Lançado em 2020 pela 2TH, o Argus oferece uma solução robusta e escalável para otimizar sua operação de call center e eliminar preocupações com quedas operacionais.” Source: RevenueBase Database · checked Sep 14, 2026
16	Fhinck	Indirect evidence	São Paulo, BrazilHQ checked Sep 14, 2026	11-50	17 contacts →
	Indirect evidence “What is Fhinck?” Source: RevenueBase Database · checked Sep 14, 2026
17	Ibridge Technology	Strong evidence	Florianópolis, BrazilHQ checked Sep 14, 2026	11-50	16 contacts →
	Strong evidence “A iBridge Technology ajuda empresas a inovar a gestão de suas centrais de contato corporativas.” Source: RevenueBase Database · checked Sep 14, 2026
18	Postmetria	Indirect evidence	Porto Alegre, BrazilHQ checked Sep 14, 2026	11-50	16 contacts →
	Indirect evidence “POSTMETRIA – Plataforma de CX Monetization Analytics com NPS interpretado por I.A.” Source: RevenueBase Database · checked Sep 14, 2026
19	Sitel Brasil Foundever	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	1,001-5,000	16 contacts →
	Indirect evidence “Sitel Group agora é Foundever.” Source: RevenueBase Database · checked Sep 14, 2026
20	Xmacna	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 14, 2026	1-10	14 contacts →
	Indirect evidence “A XMacna é uma empresa IA-first dedicada ao desenvolvimento de copilotos inteligentes projetados para potencializar pessoas e maximizar resultados.” Source: RevenueBase Database · checked Sep 14, 2026
21	Dbsnoop	Partial evidence	São José Dos Campos, BrazilHQ checked Sep 14, 2026	11-50	13 contacts →
	Partial evidence “dbsnOOp is the proactive data observability platform that monitors any application, database and servers using Artificial Intelligence and generating smart alerts.” Source: RevenueBase Database · checked Sep 14, 2026
22	2td	Partial evidence	Brasilia, BrazilHQ checked Sep 14, 2026	11-50	11 contacts →
	Partial evidence “Somos especialistas em observability e oferecemos monitoramento inteligente de aplicações para agregar valor ao negócio do cliente.” Source: RevenueBase Database · checked Sep 14, 2026
23	vya.digital	Partial evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	11-50	9 contacts →
	Partial evidence “IA e Automação para Call Centers Discador Inteligente \| PABX Cloud \| Bots \| Operações de Atendimento” Source: RevenueBase Database · checked Sep 14, 2026
24	Organia	Indirect evidence	Curitiba, BrazilHQ checked Sep 14, 2026	11-50	9 contacts →
	Indirect evidence “A organIA é a plataforma de IA para Atendimento & Receita que transforma cada interação em retenção, conversão e crescimento.” Source: RevenueBase Database · checked Sep 14, 2026
25	Aibiz Inteligência	Indirect evidence	Chapecó, BrazilHQ checked Sep 14, 2026	1-10	7 contacts →
	Indirect evidence “Na Aibiz, elevamos o atendimento ao cliente com IA avançada que combina eficiência e empatia humana.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center AI observability software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names contact center AI observability software companies.
Partial evidence: Its own public description names part of contact center AI observability software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name contact center AI observability software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 113 contact center AI observability software companies based in Brazil

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Contact center AI observability software companies based in Brazil at a glance

As of Sep 14, 2026

19.3%Verified-email coverage

16.3Average contacts per company

1-10Median size (employees)

34.5%Largest-city concentration · Sao Paulo

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 113 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center AI observability software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “contact center AI observability software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center AI observability software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among contact center AI observability software companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 357 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center AI observability software companies by metro

Contact center AI observability software companies in Sao Paulo39

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center AI observability software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center AI observability software companies are there based in Brazil?

RevenueBase identified 113 contact center AI observability software companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

TLD Teledata Tecnologia EM Conectividade, headquartered in Curitiba, tops this list with the largest team on record.

Which city has the most contact center AI observability software companies?

Sao Paulo leads with 39 headquartered companies, followed by Curitiba (7) and Belo Horizonte (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 357 verified decision-maker contacts tracked across these 113 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.