Company lists · Data refreshed October 2026

Top 25 Contact center AI observability software companies based in Canada

RevenueBase identified 87 company matches for contact center AI observability software companies associated with Canada as of October 2026 and tracks 3,084 professional contacts across them, including 596 with verified work emails. Toronto is the largest hub.

This list covers company matches for contact center AI observability software companies associated with Canada, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
87Companies
3,084Contacts tracked
596Verified emails
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The 25 largest contact center AI observability software companies based in Canada

Ranked by team size
Top 25 of 87 company matches for contact center AI observability software companies based in Canada, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchToronto, ON, CanadaHQ recorded Oct 1, 2026201-500351 contacts →

Exact match

“With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchToronto, ON, CanadaHQ recorded Oct 1, 2026201-500212 contacts →

Exact match

“At CloudTalk, we're transforming how small and growing businesses manage business calls.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchWinnipeg, MB, CanadaHQ recorded Oct 1, 202651-200149 contacts →

Exact match

“Laivly helps the world’s leading brands operationalize AI in the contact center with the help of Sidd, our AI platform.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchBurlington, ON, CanadaHQ recorded Oct 1, 202651-20080 contacts →

Exact match

“Providing clients with the technology and services they need to Measure, Manage and Succeed at delivering the ultimate Customer Experience.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchRichmond Hill, ON, CanadaHQ recorded Oct 1, 202651-20062 contacts →

Exact match

“Star Telecom is a Cloud Communications and Customer Experience solutions provider based in Toronto, Canada with customers spanning North America and Europe.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchVancouver, BC, CanadaHQ recorded Oct 1, 202611-5036 contacts →

Exact match

“Yactraq offers both out-of-the-box and custom features very cost effectively and is the global value leader in speech analytics.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchCalgary, AB, CanadaHQ recorded Oct 1, 202611-5035 contacts →

Exact match

“You are committed to creating exceptional customer experiences, with the right technology by your side.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchOttawa, ON, CanadaHQ recorded Oct 1, 20261-1029 contacts →

Exact match

“Stratosfy is an AI-powered operational intelligence platform built for multi-location businesses.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchOshawa, ON, CanadaHQ recorded Oct 1, 202611-5028 contacts →

Exact match

“Resource Software International Ltd.(RSI) is a world leader in producing products, training and resources that manage, control and reduce the expense of communication facilities…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchVancouver, BC, CanadaHQ recorded Oct 1, 202611-5021 contacts →

Exact match

“Railtown AI Technologies Inc.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchToronto, CanadaHQ recorded Oct 1, 202611-5016 contacts →

Exact match

“Developing multi-lingual, omni-channel AI customer service agents with a focus on accounts receivables, health, fraud and many more.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchToronto, ON, CanadaHQ recorded Oct 1, 20261-1015 contacts →

Exact match

“At Optimiz, we help organizations avoid incidents before they impact the business.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchOttawa, ON, CanadaHQ recorded Oct 1, 202611-5014 contacts →

Exact match

“TASKE delivers intelligent, cloud-based contact center solutions for Amazon Connect and beyond, helping organizations reimagine customer experience while optimizing operations.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchMontréal, QC, CanadaHQ recorded Oct 1, 202611-5012 contacts →

Exact match

“Most teams are guessing why their audience is frustrated.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchSt John’s, NL, CanadaHQ recorded Oct 1, 202611-5012 contacts →

Exact match

“At Mxpert, we’re on a mission to help quick lube shops handle inbound calls more efficiently.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchMississauga, ON, CanadaHQ recorded Oct 1, 2026201-50012 contacts →

Exact match

“Telmetrics Corp.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchMarkham, ON, CanadaHQ recorded Oct 1, 202611-5010 contacts →

Exact match

“TekVision has provided leading-edge customer experience testing services for North American contact centers since 1995.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18Exact matchBrampton, ON, CanadaHQ recorded Oct 1, 202651-2008 contacts →

Exact match

“Xentrax specializes in Customer Experience Management and Workforce Optimization solutions for the Contact Centre.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19Exact matchCalgary, AB, CanadaHQ recorded Oct 1, 202611-508 contacts →

Exact match

“Welcome to the future of customer support.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20Exact matchToronto, ON, CanadaHQ recorded Oct 1, 202611-508 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21Exact matchMontreal, QC, CanadaHQ recorded Oct 1, 202611-507 contacts →

Exact match

“Oxilio est un chef de file incontournable en gestion de l'expérience client et en gestion des interactions, pour des fins d'analyse et/ou de conformité.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22Exact matchToronto, ON, CanadaHQ recorded Oct 1, 202651-2007 contacts →

Exact match

“In today’s multi-channel, multi-touch world, the interaction customers have with your frontline, contact center employees (perhaps the only human interaction) has become even more…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23Exact matchToronto, CanadaHQ recorded Oct 1, 202611-506 contacts →

Exact match

“Softcom provides leading technology solutions for Contact Center Business Intelligence.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24Exact matchToronto, ON, CanadaHQ recorded Oct 1, 20261-106 contacts →

Exact match

“Aide is the governed agentic AI platform for customer experience, built for teams and AI agents working together.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
25Exact matchLaval, QC, CanadaHQ recorded Oct 1, 202611-504 contacts →

Exact match

“Observability & Agentic AI: Connect all your data sources, Get context with unified topology, Unleash the power of agentic AI - Single Pane of Glass View Unryo oversees your data…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 25 of 87 contact center AI observability software companies based in Canada

See the full list, filter by size, metro and specialty, and access 596 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center AI observability software companies based in Canada at a glance

As of Oct 1, 2026
19.3%Verified-email coverage
35.4Average contacts per company
11-50Median size (employees)
28.7%Largest-city concentration · Toronto
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
40
11-50
28
51-200
12
201-500
3
1,001-5,000
3
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 87 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Canada whose business descriptions match “contact center AI observability software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 596 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center AI observability software companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center AI observability software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center AI observability software companies are there based in Canada?

RevenueBase identified 87 company matches for contact center AI observability software companies associated with Canada as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

ADA CX tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center AI observability software companies?

Toronto leads with 25 company records, followed by Montreal (11) and Calgary (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 596 professional contacts with verified work emails tracked across these 87 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.