Company lists · Data refreshed October 2026

Top 24 Contact center AI observability software companies based in India

RevenueBase identified 231 company matches for contact center AI observability software companies associated with India as of October 2026 and tracks 23,087 professional contacts across them, including 3,206 with verified work emails. Bangalore is the largest hub.

This list covers company matches for contact center AI observability software companies associated with India, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
231Companies
23,087Contacts tracked
3,206Verified emails
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The 24 largest contact center AI observability software companies based in India

Ranked by team size
Top 24 of 231 company matches for contact center AI observability software companies based in India, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBangalore, IndiaHQ recorded Oct 1, 20261,001-5,000691 contacts →

Exact match

“Exotel is your AI transformation partner for customer engagement and experience.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchBangalore, IndiaHQ recorded Oct 1, 2026201-500630 contacts →

Exact match

“Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchNoida, IndiaHQ recorded Oct 1, 20261,001-5,000401 contacts →

Exact match

“Mas Callnet is an AI-powered contact center accelerator helping brands turn customer interactions into measurable growth.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchMangalore, IndiaHQ recorded Oct 1, 20261,001-5,000389 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchMumbai, IndiaHQ recorded Oct 1, 2026201-500348 contacts →

Exact match

“CSInfocomm: Elevating Customer Experience, Redefining Solutions CSInfocomm is a dynamic Solution Provider renowned for elevating customer experience through innovative solutions.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchMumbai, IndiaHQ recorded Oct 1, 202651-200311 contacts →

Exact match

“At Locobuzz, we understand the power of meaningful customer interactions.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchBangalore, IndiaHQ recorded Oct 1, 202651-200206 contacts →

Exact match

“Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchNoida, IndiaHQ recorded Oct 1, 202651-200195 contacts →

Exact match

“Rezo.ai is an Unified Agentic AI platform for Enterprises that revolutionizes Customer Experience operations with AI-powered solutions and real-time support.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchGurgaon, IndiaHQ recorded Oct 1, 202651-200192 contacts →

Exact match

“C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchNoida, IndiaHQ recorded Oct 1, 202651-200187 contacts →

Exact match

“startelelogic is an AI-powered Omnichannel Customer Experience (CX) platform that helps businesses deliver seamless, intelligent customer interactions across voice, chat, email…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchBangalore, IndiaHQ recorded Oct 1, 202651-200170 contacts →

Exact match

“At Ubona Technologies, we are all about customer experience.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchMumbai, IndiaHQ recorded Oct 1, 202651-200157 contacts →

Exact match

“Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchNew Delhi, IndiaHQ recorded Oct 1, 202651-200147 contacts →

Exact match

“At Teckinfo, we are committed to pioneering advancements in communication technology.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchAhmedabad, IndiaHQ recorded Oct 1, 202651-200131 contacts →

Exact match

“Elision Technologies is a global leader in AI-driven contact center and enterprise communication solutions, trusted by Tier-1 brands in 50+ countries and 20+ industries.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchPune, IndiaHQ recorded Oct 1, 202651-200126 contacts →

Exact match

“Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchNoida, IndiaHQ recorded Oct 1, 202651-20091 contacts →

Exact match

“CallerDesk is a patent-granted cloud telephony and cloud contact center platform designed to simplify and modernize business communication.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchGurgaon, IndiaHQ recorded Oct 1, 202651-20081 contacts →

Exact match

“SAN Softwares is an AI-driven Telecommunication Software partner for intelligent communication and client engagement.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18Exact matchMumbai, IndiaHQ recorded Oct 1, 2026201-50078 contacts →

Exact match

“Cloudpoint, a GDPR, ISO9001, and ISO27001 compliant organisation with its in-house developed AI-enabled applications offers Voice and Text analytics, Social CRM, Sentiment, and…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19Exact matchNoida, IndiaHQ recorded Oct 1, 202651-20076 contacts →

Exact match

“Fonada Group | Omnichannel AI Platform + Indic Voice AI Infrastructure At Fonada (Shivtel Communications Pvt.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20Exact matchHyderabad, IndiaHQ recorded Oct 1, 202651-20068 contacts →

Exact match

“Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21Exact matchKochi, IndiaHQ recorded Oct 1, 2026201-50068 contacts →

Exact match

“Voxbay, a leader in unified communications, has been transforming business communication for more than a decade, serving customers across India and expanding globally.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22Exact matchChennai, IndiaHQ recorded Oct 1, 20261,001-5,00061 contacts →

Exact match

“FPS Innovation Labs is a subsidiary of Full Potential Solutions (FPS).”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23Exact matchBangalore, IndiaHQ recorded Oct 1, 20261,001-5,00061 contacts →

Exact match

“IPSOFT GLOBAL SERVICES PRIVATE LIMITED is a company based out of Unit No.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24Exact matchPune, IndiaHQ recorded Oct 1, 202611-5059 contacts →

Exact match

“SpeedTech.ai where we strive to serve up infinite possibilities to enable Frictionless Work.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 24 of 231 contact center AI observability software companies based in India

See the full list, filter by size, metro and specialty, and access 3,206 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center AI observability software companies based in India at a glance

As of Oct 1, 2026
13.9%Verified-email coverage
99.9Average contacts per company
11-50Median size (employees)
24.7%Largest-city concentration · Bangalore
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
92
11-50
71
51-200
48
201-500
11
1,001-5,000
7
10001+
2

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 231 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with India whose business descriptions match “contact center AI observability software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 3,206 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center AI observability software companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center AI observability software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center AI observability software companies are there based in India?

RevenueBase identified 231 company matches for contact center AI observability software companies associated with India as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Exotel tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center AI observability software companies?

Bangalore leads with 57 company records, followed by Chennai (17) and Noida (17).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 3,206 professional contacts with verified work emails tracked across these 231 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.