Company lists · Data refreshed September 2026

Top 25 Customer service AI analytics companies worldwide

Name: Customer service AI analytics companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 16,896 companies tracked

RevenueBase identified 16,896 customer service AI analytics companies worldwide as of September 2026 and tracks 788,213 professional contacts across them, including 200,853 with verified work emails. The United States is the largest market and London the largest hub.

This list covers customer service AI analytics companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer service AI analytics companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

16,896Companies

788,213Contacts tracked

200,853Verified emails

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The 25 largest customer service AI analytics companies worldwide

Ranked by team size

Top 25 of 16,896 customer service AI analytics companies worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer service AI analytics companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Cognizant	Partial evidence	Teaneck, NJ, United StatesHQ checked Sep 28, 2026	10001+	326,658 contacts →
	Partial evidence “Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value.” Source: RevenueBase Database · checked Sep 28, 2026
2	AEC	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 28, 2026	10001+	20,095 contacts →
	Indirect evidence “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Source: RevenueBase Database · checked Sep 28, 2026
3	IQOR	Partial evidence	Fort Lauderdale, FL, United StatesHQ checked Sep 28, 2026	10001+	17,310 contacts →
	Partial evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 28, 2026
4	IBEX	Partial evidence	Washington, DC, United StatesHQ checked Sep 28, 2026	10001+	15,457 contacts →
	Partial evidence “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Source: RevenueBase Database · checked Sep 28, 2026
5	Startek	Partial evidence	Denver, United StatesHQ checked Sep 28, 2026	10001+	14,976 contacts →
	Partial evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 28, 2026
6	Straive	Strong evidence	SingaporeHQ checked Sep 28, 2026	10001+	11,139 contacts →
	Strong evidence “At Straive, we operationalize Data Analytics and AI for global enterprises, working with several Fortune 500 companies.” Source: RevenueBase Database · checked Sep 28, 2026
7	RWS Group	Indirect evidence	Maidenhead, United KingdomHQ checked Sep 28, 2026	5,001-10,000	9,843 contacts →
	Indirect evidence “Welcome to RWS!” Source: RevenueBase Database · checked Sep 28, 2026
8	Intouchcx	Indirect evidence	Winnipeg, MB, CanadaHQ checked Sep 28, 2026	10001+	8,992 contacts →
	Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 28, 2026
9	Valuelabs	Partial evidence	Hyderabad, United StatesHQ checked Sep 28, 2026	5,001-10,000	8,506 contacts →
	Partial evidence “Founded in 1997, ValueLabs is a global Agentic AI services company.” Source: RevenueBase Database · checked Sep 28, 2026
10	24 7.ai	Strong evidence	Campbell, CA, United StatesHQ checked Sep 28, 2026	10001+	8,461 contacts →
	Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 28, 2026
11	Ison Xperiences	Indirect evidence	Dubai, United Arab EmiratesHQ checked Sep 28, 2026	10001+	7,986 contacts →
	Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 28, 2026
12	Cogent E Services	Partial evidence	Noida, IndiaHQ checked Sep 28, 2026	10001+	7,313 contacts →
	Partial evidence “We are an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions along various customer interaction touch-points from customer sales and support…” Source: RevenueBase Database · checked Sep 28, 2026
13	Turkcell Global Bilgi	Indirect evidence	Beyoglu, TürkiyeHQ checked Sep 28, 2026	10001+	6,167 contacts →
	Indirect evidence “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Source: RevenueBase Database · checked Sep 28, 2026
14	Qualfon	Partial evidence	Highland Park, MI, United StatesHQ checked Sep 28, 2026	10001+	5,840 contacts →
	Partial evidence “Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.” Source: RevenueBase Database · checked Sep 28, 2026
15	24-7 Intouch	Strong evidence	Winnipeg, MB, CanadaHQ checked Sep 28, 2026	10001+	5,770 contacts →
	Strong evidence “Global leader in digital customer experience management, back office processing, trust and safety, and AI services.” Source: RevenueBase Database · checked Sep 28, 2026
16	Fusion CX	Partial evidence	Norcross, GA, United StatesHQ checked Sep 28, 2026	10001+	4,785 contacts →
	Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 28, 2026
17	Sprinklr	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	4,513 contacts →
	Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 28, 2026
18	Verint	Partial evidence	Melville, NY, United StatesHQ checked Sep 28, 2026	5,001-10,000	3,852 contacts →
	Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 28, 2026
19	GSS Global Sales Solutions	Indirect evidence	Madrid, SpainHQ checked Sep 28, 2026	10001+	3,716 contacts →
	Indirect evidence “is a tech company specialized in providing, and for.” Source: RevenueBase Database · checked Sep 28, 2026
20	QLIK	Partial evidence	King Of Prussia, PA, United StatesHQ checked Sep 28, 2026	1,001-5,000	3,412 contacts →
	Partial evidence “Qlik helps teams get more out of AI with data they can rely on and control.” Source: RevenueBase Database · checked Sep 28, 2026
21	Comviva	Indirect evidence	Gurgaon, IndiaHQ checked Sep 28, 2026	1,001-5,000	3,312 contacts →
	Indirect evidence “Comviva empowers organizations to drive transformative growth with measurable business impact.” Source: RevenueBase Database · checked Sep 28, 2026
22	Etech Global Services	Strong evidence	Nacogdoches, TX, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,964 contacts →
	Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 28, 2026
23	Alphasense	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,693 contacts →
	Indirect evidence “AlphaSense is the technology behind the business world’s most important decisions – from Wall Street to boardrooms across every major industry.” Source: RevenueBase Database · checked Sep 28, 2026
24	Bill Gosling Outsourcing	Partial evidence	Barrie, ON, CanadaHQ checked Sep 28, 2026	5,001-10,000	2,606 contacts →
	Partial evidence “Bill Gosling Outsourcing is your -powered by AI innovation, proprietary technology, and 70+ years of trusted expertise.” Source: RevenueBase Database · checked Sep 28, 2026
25	Five9	Strong evidence	San Ramon, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,584 contacts →
	Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service AI analytics companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service AI analytics companies.
Partial evidence: Its own public description names part of customer service AI analytics companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service AI analytics companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 16,896 customer service AI analytics companies worldwide

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Customer service AI analytics companies worldwide at a glance

As of Sep 28, 2026

25.5%Verified-email coverage

46.7Average contacts per company

1-10Median size (employees)

3.0%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

10,688

11-50

4,296

51-200

1,256

201-500

327

501-1,000

138

1,001-5,000

118

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service AI analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer service AI analytics companies are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “customer service AI analytics companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service AI analytics companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service AI analytics companies, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 200,853 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service AI analytics companies by location

101 lists · largest first

Every Customer service AI analytics companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service AI analytics companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service AI analytics companies are there worldwide?

RevenueBase identified 16,896 customer service AI analytics companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Cognizant, headquartered in Teaneck, tops this list with the largest team on record.

Which country has the most customer service AI analytics companies?

The United States leads with 3,504 companies, followed by India (1,481) and the United Kingdom (876). Every customer service AI analytics companies list by country and city is linked on this page.

Which city has the most customer service AI analytics companies?

London leads with 507 headquartered companies, followed by San Francisco (272) and New York (266).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 200,853 verified decision-maker contacts tracked across these 16,896 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.