Company lists · Data refreshed September 2026

Top 25 Customer service AI analytics companies based in Brazil

Name: Customer service AI analytics companies based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 527 companies tracked

RevenueBase identified 527 customer service AI analytics companies headquartered in Brazil as of September 2026 and tracks 26,649 professional contacts across them, including 4,622 with verified work emails. Sao Paulo is the largest hub.

This list covers customer service AI analytics companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

527Companies

26,649Contacts tracked

4,622Verified emails

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The 25 largest customer service AI analytics companies based in Brazil

Ranked by team size

Top 25 of 527 customer service AI analytics companies based in Brazil, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer service AI analytics companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	AEC	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 28, 2026	10001+	20,095 contacts →
	Indirect evidence “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Source: RevenueBase Database · checked Sep 28, 2026
2	Mundiale	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 28, 2026	501-1,000	813 contacts →
	Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 28, 2026
3	Zenvia	Partial evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	501-1,000	787 contacts →
	Partial evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 28, 2026
4	Crmbonus	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	201-500	481 contacts →
	Indirect evidence “A CRMBonus é uma plataforma que utiliza dados e inteligência artificial para maximizar as relações de empresas com seus clientes, transformando cada interação em mais geração de…” Source: RevenueBase Database · checked Sep 28, 2026
5	Neoway	Indirect evidence	São Paulo, BrazilHQ checked Sep 28, 2026	201-500	419 contacts →
	Indirect evidence “Neoway agora é Trillia.” Source: RevenueBase Database · checked Sep 28, 2026
6	Cloud Humans	Strong evidence	Remoto, BrazilHQ checked Sep 28, 2026	51-200	178 contacts →
	Strong evidence “Cloud Humans is a global AI-powered customer support platform built for digital companies that need to scale support without increasing costs.” Source: RevenueBase Database · checked Sep 28, 2026
7	UNEAR	Indirect evidence	São Paulo, BrazilHQ checked Sep 28, 2026	501-1,000	135 contacts →
	Indirect evidence “Somos uma empresa 100% brasileira com mais de uma década de expertise em inteligência aplicada no relacionamento entre empresas e seus clientes.” Source: RevenueBase Database · checked Sep 28, 2026
8	LIGO	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	51-200	101 contacts →
	Indirect evidence “A Ligo é a parceira ideal para empresas que desejam transformar a maneira como se relacionam com seus prospects e clientes.” Source: RevenueBase Database · checked Sep 28, 2026
9	Colmeia	Indirect evidence	São Paulo, BrazilHQ checked Sep 28, 2026	51-200	98 contacts →
	Indirect evidence “A ColmeIA impulsiona negócios por meio de conversas inteligentes.” Source: RevenueBase Database · checked Sep 28, 2026
10	NEW WAY	Indirect evidence	Bauru, BrazilHQ checked Sep 28, 2026	51-200	95 contacts →
	Indirect evidence “A New Way é uma empresa especializada em tecnologia, inovação, inteligência e relacionamento.” Source: RevenueBase Database · checked Sep 28, 2026
11	Cvortex	Indirect evidence	Uberlândia, BrazilHQ checked Sep 28, 2026	51-200	92 contacts →
	Indirect evidence “cVortex é uma solução de atendimento omnichannel com IA que garante o histórico do cliente em um só lugar, de maneira simples e descomplicada que oferece a melhor experiência…” Source: RevenueBase Database · checked Sep 28, 2026
12	Callflex	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	51-200	84 contacts →
	Indirect evidence “Ganhamos tempo para empresas que se relacionam com os clientes ao reduzir custos e aumentar produtividade desde 2007.” Source: RevenueBase Database · checked Sep 28, 2026
13	UBOTS	Indirect evidence	Porto Alegre, BrazilHQ checked Sep 28, 2026	51-200	78 contacts →
	Indirect evidence “Utilizamos Inteligência Artificial para ajudar empresas a construir relacionamentos incríveis através de canais digitais.” Source: RevenueBase Database · checked Sep 28, 2026
14	Datarisk	Indirect evidence	Florianopolis, BrazilHQ checked Sep 28, 2026	51-200	66 contacts →
	Indirect evidence “A Datarisk é uma empresa que desde 2017 transforma dados em inteligência para auxiliar a tomada de decisão de nossos clientes.” Source: RevenueBase Database · checked Sep 28, 2026
15	Mobi2buy	Indirect evidence	Rio De Janeiro, BrazilHQ checked Sep 28, 2026	51-200	66 contacts →
	Indirect evidence “Com a Mobi2buy, seu produto alcança o público certo, pelo canal mais apropriado, no momento adequado e de forma totalmente singularizada.” Source: RevenueBase Database · checked Sep 28, 2026
16	triggo.ai	Indirect evidence	São Paulo, BrazilHQ checked Sep 28, 2026	51-200	63 contacts →
	Indirect evidence “We accelerate the creation of Data Driven organizations.” Source: RevenueBase Database · checked Sep 28, 2026
17	proa.ai	Strong evidence	São Paulo, BrazilHQ checked Sep 28, 2026	51-200	60 contacts →
	Strong evidence “A PROA.AI é referência em Inteligência Artificial para Customer Care, desenvolvendo soluções que combinam automação, dados e tecnologia para tornar o atendimento mais eficiente…” Source: RevenueBase Database · checked Sep 28, 2026
18	weai.tecnologia	Indirect evidence	Barueri, BrazilHQ checked Sep 28, 2026	11-50	58 contacts →
	Indirect evidence “Focados em tecnologia de alta performance, nossos serviços são monitoramento de plataformas com inteligência artificial, cognitiva e automação robotizada de processos, assim…” Source: RevenueBase Database · checked Sep 28, 2026
19	DHAUZ	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 28, 2026	51-200	51 contacts →
	Indirect evidence “A Dhauz, empresa do grupo Quantum Rise, é empresa de serviços e soluções usando dados e inteligência artificial para suportar processos de tomada de decisão de negócios.” Source: RevenueBase Database · checked Sep 28, 2026
20	NEW Rizon	Indirect evidence	Barueri, BrazilHQ checked Sep 28, 2026	51-200	49 contacts →
	Indirect evidence “Desde 2009, a New Rizon transforma Inteligência Artificial em resultado real para empresas que buscam velocidade, eficiência e crescimento.” Source: RevenueBase Database · checked Sep 28, 2026
21	Almawave DO Brasil	Strong evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	51-200	49 contacts →
	Strong evidence “Almawave, an AlmavivA Group technology innovation Company, is one of the global leading players in Customer Engagement, Speech & Text Analytics, Voice of the Customer and Customer…” Source: RevenueBase Database · checked Sep 28, 2026
22	Roqt Data & AI	Indirect evidence	Maringá, BrazilHQ checked Sep 28, 2026	11-50	41 contacts →
	Indirect evidence “Transformamos dados em decisões que movem negócios.” Source: RevenueBase Database · checked Sep 28, 2026
23	Makeitsimple	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	11-50	38 contacts →
	Indirect evidence “Somos uma empresa com raízes em Israel, dedicada à fornecer excelência em soluções de atendimento omnichannel e personalização da experiência da sua empresa.” Source: RevenueBase Database · checked Sep 28, 2026
24	Fintalk	Indirect evidence	São Paulo, BrazilHQ checked Sep 28, 2026	51-200	38 contacts →
	Indirect evidence “A Fintalk é líder em inteligência artificial conversacional no Brasil, oferecendo uma plataforma inovadora que combina tecnologia de ponta com a humanização das interações.” Source: RevenueBase Database · checked Sep 28, 2026
25	White Wall	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 28, 2026	11-50	34 contacts →
	Indirect evidence “Somos especializados em Inteligência Artificial para aplicações conversacionais, com foco em consultoria e desenvolvimento de soluções.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service AI analytics companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service AI analytics companies.
Partial evidence: Its own public description names part of customer service AI analytics companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service AI analytics companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 527 customer service AI analytics companies based in Brazil

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Customer service AI analytics companies based in Brazil at a glance

As of Sep 28, 2026

17.3%Verified-email coverage

50.6Average contacts per company

1-10Median size (employees)

34.0%Largest-city concentration · Sao Paulo

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

341

11-50

130

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 527 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service AI analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “customer service AI analytics companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service AI analytics companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service AI analytics companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 4,622 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service AI analytics companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service AI analytics companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service AI analytics companies are there based in Brazil?

RevenueBase identified 527 customer service AI analytics companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

AEC, headquartered in Belo Horizonte, tops this list with the largest team on record.

Which city has the most customer service AI analytics companies?

Sao Paulo leads with 179 headquartered companies, followed by Belo Horizonte (32) and Curitiba (31).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 4,622 verified decision-maker contacts tracked across these 527 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.