Company lists · Data refreshed September 2026

Top 25 Customer service AI analytics companies based in Palo Alto, United States

Name: Customer service AI analytics companies based in Palo Alto, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 46 companies tracked

RevenueBase identified 46 customer service AI analytics companies headquartered in Palo Alto, United States as of September 2026 and tracks 2,908 professional contacts across them, including 1,325 with verified work emails. Across the United States, San Francisco is the largest hub for this category (271 companies); Palo Alto has 46.

This list covers customer service AI analytics companies headquartered in Palo Alto, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

46Companies

2,908Contacts tracked

1,325Verified emails

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The 25 largest customer service AI analytics companies based in Palo Alto, United States

Ranked by team size

Top 25 of 46 customer service AI analytics companies based in Palo Alto, United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer service AI analytics companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Uniphore	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	501-1,000	903 contacts →
	Partial evidence “Uniphore is the Business AI Company powering the agentic enterprise.” Source: RevenueBase Database · checked Sep 28, 2026
2	Saas Labs	Indirect evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	201-500	448 contacts →
	Indirect evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 28, 2026
3	Surveysparrow	Strong evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	201-500	438 contacts →
	Strong evidence “SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.” Source: RevenueBase Database · checked Sep 28, 2026
4	bik.ai	Partial evidence	Palo Alto, United StatesHQ checked Sep 28, 2026	51-200	236 contacts →
	Partial evidence “Bik.ai is the first agentic AI CRM for eCommerce.” Source: RevenueBase Database · checked Sep 28, 2026
5	Fiddler AI	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	51-200	100 contacts →
	Partial evidence “Fiddler is the AI Control Plane, the system of trust, for first-party and third-party agents from the creation layer to production.” Source: RevenueBase Database · checked Sep 28, 2026
6	Revuze	Indirect evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	51-200	95 contacts →
	Indirect evidence “Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing…” Source: RevenueBase Database · checked Sep 28, 2026
7	Voiceplug AI	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	51-200	64 contacts →
	Partial evidence “VOICEplug is the leading Voice AI automation platform for restaurants, streamlining phone, drive-thru, kiosk, and pizza ordering with conversational AI.” Source: RevenueBase Database · checked Sep 28, 2026
8	Pathway	Indirect evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	11-50	62 contacts →
	Indirect evidence “At Pathway we are shaking the foundations of artificial intelligence by introducing the world's first post-transformer model that adapts and thinks just like humans.” Source: RevenueBase Database · checked Sep 28, 2026
9	Birdie	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	51-200	57 contacts →
	Partial evidence “Birdie is a Customer Intelligence Platform that enables CX teams to lead customer-centric, data-backed decisions across the organization.” Source: RevenueBase Database · checked Sep 28, 2026
10	Predactiv	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	51-200	54 contacts →
	Partial evidence “Predactiv is a data and technology company specializing in transforming data assets through a proprietary AI-driven platform.” Source: RevenueBase Database · checked Sep 28, 2026
11	Justcall	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	201-500	51 contacts →
	Partial evidence “JustCall is an AI-powered communication platform built for high-growth sales and support teams capture, connect, and convert faster by replacing manual friction with instant…” Source: RevenueBase Database · checked Sep 28, 2026
12	Truelark	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	11-50	40 contacts →
	Partial evidence “TrueLark is the only AI Control Center purpose-built for multi-location businesses in the dental, beauty, wellness, and fitness industries.” Source: RevenueBase Database · checked Sep 28, 2026
13	Foundernest	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	11-50	36 contacts →
	Partial evidence “FounderNest is a leading AI-powered market intelligence platform that transforms how innovation, strategy, M&A, and corporate venture teams discover, analyze, and act on market…” Source: RevenueBase Database · checked Sep 28, 2026
14	Ascendo AI	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	51-200	33 contacts →
	Partial evidence “Ascendo.ai provides Physical AI agents for teams that manage critical infrastructure.” Source: RevenueBase Database · checked Sep 28, 2026
15	Predii	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	11-50	27 contacts →
	Partial evidence “Predii is an Enterprise AI software company based in Palo Alto, CA and Pune, India.” Source: RevenueBase Database · checked Sep 28, 2026
16	Sonant	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	11-50	19 contacts →
	Partial evidence “Sonant is the insurance-native AI receptionist that handles quote intake, policy servicing, call routing, and appointment scheduling 24/7 in multiple languages Insurance agencies…” Source: RevenueBase Database · checked Sep 28, 2026
17	amplify.ai	Strong evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	11-50	19 contacts →
	Strong evidence “Amplify.ai gives brands AI-driven consumer engagement superpowers - throughout the customer journey.” Source: RevenueBase Database · checked Sep 28, 2026
18	deepsphere.ai	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	11-50	16 contacts →
	Partial evidence “DeepSphere.AI is the most powerful AI platform for enterprise to discover invisible business insights at the deepest level.” Source: RevenueBase Database · checked Sep 28, 2026
19	wald.ai	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	11-50	15 contacts →
	Partial evidence “We secure employee conversations with AI assistants.” Source: RevenueBase Database · checked Sep 28, 2026
20	reveal.ai	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	11-50	12 contacts →
	Partial evidence “Business leaders, research teams, and more use RevealAI to- Engage hundreds or thousands of people with personalized research interviews driven by AI - Surface key insights…” Source: RevenueBase Database · checked Sep 28, 2026
21	TAPP	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	1-10	7 contacts →
	Partial evidence “Brands are losing touch with the offline customer, leaving them feeling alone & overwhelmed.” Source: RevenueBase Database · checked Sep 28, 2026
22	Indellia	Strong evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	11-50	6 contacts →
	Strong evidence “Indellia is an innovative Customer Feedback Analytics platform powered by advanced AI.” Source: RevenueBase Database · checked Sep 28, 2026
23	Performetry	Strong evidence	Palo Alto, United StatesHQ checked Sep 28, 2026	11-50	5 contacts →
	Strong evidence “AI Analytical Assistant for Strategic Company Management.” Source: RevenueBase Database · checked Sep 28, 2026
24	Perspective	Strong evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	1-10	4 contacts →
	Strong evidence “AI Interviewer by Perspective Conduct thousands of meaningful customer conversations with AI agents - via voice or chat, at any touchpoint.” Source: RevenueBase Database · checked Sep 28, 2026
25	Kenes AI	Partial evidence	Palo Alto, United StatesHQ checked Sep 28, 2026	1-10	2 contacts →
	Partial evidence “KenesAI is a cutting-edge platform that empowers retail and eCommerce brands to optimize profitability, enhance customer loyalty, and reduce waste through actionable insights and…” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service AI analytics companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service AI analytics companies.
Partial evidence: Its own public description names part of customer service AI analytics companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service AI analytics companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 46 customer service AI analytics companies based in Palo Alto, United States

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Customer service AI analytics companies based in Palo Alto, United States at a glance

As of Sep 28, 2026

45.6%Verified-email coverage

63.2Average contacts per company

11-50Median size (employees)

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

Email recency for this list is measured across the whole United States list rather than for Palo Alto, so it is reported there. Company counts and contact totals on this page are exact for Palo Alto, over 46 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service AI analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Palo Alto, United States whose own description of what they do matches “customer service AI analytics companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service AI analytics companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service AI analytics companies, and records with no verified work email. Companies headquartered outside Palo Alto are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,325 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service AI analytics companies by metro in the United States

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service AI analytics companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service AI analytics companies are there based in Palo Alto, United States?

RevenueBase identified 46 customer service AI analytics companies headquartered in Palo Alto, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Uniphore, headquartered in Palo Alto, tops this list with the largest team on record.

Which city in the United States has the most customer service AI analytics companies?

San Francisco leads the United States with 271 headquartered companies, followed by New York (266) and Austin (112). Palo Alto has 46.

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,325 verified decision-maker contacts tracked across these 46 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.