Company lists · Data refreshed September 2026

Top 25 Customer service AI analytics companies based in the United States

Name: Customer service AI analytics companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 3,504 companies tracked

RevenueBase identified 3,504 company matches for customer service AI analytics companies associated with the United States as of September 2026 and tracks 509,570 professional contacts across them, including 146,366 with verified work emails. New York is the largest hub.

This list covers company matches for customer service AI analytics companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built

3,504Companies

509,570Contacts tracked

146,366Verified emails

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The 25 largest customer service AI analytics companies based in the United States

Ranked by team size

Top 25 of 3,504 company matches for customer service AI analytics companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Cognizant	Exact match	Teaneck, NJ, United StatesHQ recorded Sep 28, 2026	10001+	326,658 contacts →
	Exact match “Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2	IQOR	Exact match	Fort Lauderdale, FL, United StatesHQ recorded Sep 28, 2026	10001+	17,310 contacts →
	Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3	IBEX	Exact match	Washington, DC, United StatesHQ recorded Sep 28, 2026	10001+	15,457 contacts →
	Exact match “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Sep 28, 2026	10001+	8,461 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5	Qualfon	Exact match	Highland Park, MI, United StatesHQ recorded Sep 28, 2026	10001+	5,840 contacts →
	Exact match “Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Sep 28, 2026	10001+	4,785 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	4,513 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8	Verint	Exact match	Melville, NY, United StatesHQ recorded Sep 28, 2026	5,001-10,000	3,852 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9	QLIK	Exact match	King Of Prussia, PA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	3,412 contacts →
	Exact match “Qlik helps teams get more out of AI with data they can rely on and control.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10	Etech Global Services	Exact match	Nacogdoches, TX, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,964 contacts →
	Exact match “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11	Alphasense	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,693 contacts →
	Exact match “AlphaSense is the technology behind the business world’s most important decisions – from Wall Street to boardrooms across every major industry.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,584 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13	Alteryx	Exact match	Irvine, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,245 contacts →
	Exact match “At Alteryx, we put data and AI to work for the Intelligent Enterprise.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14	CALIX	Exact match	San Jose, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,120 contacts →
	Exact match “Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences-so they can compete and win in…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15	Medallia	Exact match	Mclean, VA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,006 contacts →
	Exact match “Medallia is the enterprise experience platform that turns every signal into decisive action.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16	Mathco	Exact match	Chicago, IL, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,831 contacts →
	Exact match “TheMathCompany or MathCo® is a global Enterprise AI and Analytics company, trusted for data-driven decision making by some of the largest organizations across industries.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17	Op360 Officepartners360	Exact match	Ridgefield, CT, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,777 contacts →
	Exact match “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18	Real Chemistry	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,657 contacts →
	Exact match “Real Chemistry is a tier-one partner to the world's most innovative life sciences and healthcare companies.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,638 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20	Writer	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	n/a	1,596 contacts →
	Exact match “WRITER is where the world’s leading enterprises orchestrate AI-powered work.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21	C5i	Exact match	Edison, NJ, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,495 contacts →
	Exact match “C5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22	Netscribes	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	501-1,000	1,480 contacts →
	Exact match “Netscribes is a global AI-driven firm that helps firms with insights, automation and innovation.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,473 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24	Intercom	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,444 contacts →
	Exact match “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25	Afiniti	Exact match	Washington, DC, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,334 contacts →
	Exact match “Afiniti is an AI-native company and the global leader in Outcome Orchestration, where we bring simplicity, transparency, and measurable results to complex contact centers.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer service AI analytics companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 3,504 customer service AI analytics companies based in the United States

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Customer service AI analytics companies based in the United States at a glance

As of Sep 28, 2026

28.7%Verified-email coverage

145.4Average contacts per company

1-10Median size (employees)

8.3%Largest-city concentration · New York

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

1,925

11-50

1,021

51-200

344

201-500

100

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 3,504 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with the United States whose business descriptions match “customer service AI analytics companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 146,366 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer service AI analytics companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service AI analytics companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service AI analytics companies are there based in the United States?

RevenueBase identified 3,504 company matches for customer service AI analytics companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Cognizant tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer service AI analytics companies?

New York leads with 290 company records, followed by San Francisco (271) and Austin (112).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 146,366 professional contacts with verified work emails tracked across these 3,504 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.