Company lists · Data refreshed September 2026

Top 25 Customer service AI analytics companies based in Chicago, United States

Name: Customer service AI analytics companies based in Chicago, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 74 companies tracked

RevenueBase identified 74 customer service AI analytics companies headquartered in Chicago, United States as of September 2026 and tracks 2,797 professional contacts across them, including 460 with verified work emails. Across the United States, San Francisco is the largest hub for this category (271 companies); Chicago has 74.

This list covers customer service AI analytics companies headquartered in Chicago, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

74Companies

2,797Contacts tracked

460Verified emails

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The 25 largest customer service AI analytics companies based in Chicago, United States

Ranked by team size

Top 25 of 74 customer service AI analytics companies based in Chicago, United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer service AI analytics companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Mathco	Strong evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,831 contacts →
	Strong evidence “TheMathCompany or MathCo® is a global Enterprise AI and Analytics company, trusted for data-driven decision making by some of the largest organizations across industries.” Source: RevenueBase Database · checked Sep 28, 2026
2	Call Center Studio	Strong evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	51-200	567 contacts →
	Strong evidence “Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.” Source: RevenueBase Database · checked Sep 28, 2026
3	Xsell Technologies	Indirect evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	51-200	70 contacts →
	Indirect evidence “XSELL Technologies was founded on the belief that the behaviors of the best contact center agents could be learned, replicated, and amplified to every agent in real-time to…” Source: RevenueBase Database · checked Sep 28, 2026
4	Mcsquared AI LLC	Strong evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	11-50	35 contacts →
	Strong evidence “mcSquared.AI specializes in accelerating analytics for businesses seeking the quickest ROI on their cloud and big data investments.” Source: RevenueBase Database · checked Sep 28, 2026
5	Mattersight Corporation	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	201-500	23 contacts →
	Partial evidence “Mattersight helps premier brands have better conversations with their customers through enterprise-grade SaaS solutions for contact centers.” Source: RevenueBase Database · checked Sep 28, 2026
6	APS Data Technologies	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	1-10	20 contacts →
	Partial evidence “APS Data Technologies is focused on continuous innovation around information technology and analytics by providing our clients with the utmost experienced external contractors and…” Source: RevenueBase Database · checked Sep 28, 2026
7	Dialogtech NOW Invoca	Indirect evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	201-500	19 contacts →
	Indirect evidence “As of May 24, 2021, DialogTech was acquired by Invoca.” Source: RevenueBase Database · checked Sep 28, 2026
8	Aviaryai	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	1-10	15 contacts →
	Partial evidence “AviaryAI is the industry's first outbound AI service team for banks, credit unions, and insurance companies.” Source: RevenueBase Database · checked Sep 28, 2026
9	Equilo	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	11-50	11 contacts →
	Partial evidence “Equilo supports global leaders in finance, business, and international development with intelligently automated data analytics.” Source: RevenueBase Database · checked Sep 28, 2026
10	XAQT	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	11-50	10 contacts →
	Partial evidence “At Xaqt, we’re on a mission to Create the New Possible using machine learning-powered products that define new market categories for artificial intelligence and customer…” Source: RevenueBase Database · checked Sep 28, 2026
11	Brightfield Group	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	11-50	9 contacts →
	Partial evidence “Brightfield Group is an AI-powered consumer intelligence platform built for CPG brands navigating fast-moving categories across food, beverage, supplements, wellness, and…” Source: RevenueBase Database · checked Sep 28, 2026
12	Kaytics	Strong evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	11-50	7 contacts →
	Strong evidence “Kaytics, a name that blends 'key' and 'analytics,' represents our commitment to unlocking critical insights through data analysis and AI-driven solutions.” Source: RevenueBase Database · checked Sep 28, 2026
13	TDT Analytics	Strong evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	11-50	6 contacts →
	Strong evidence “TDT delivers AI-powered predictive customer intelligence that answers the question every business leader asks: What will my customers do next?” Source: RevenueBase Database · checked Sep 28, 2026
14	Prosodica	Strong evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	11-50	5 contacts →
	Strong evidence “Prosodica provides an enterprise-grade voice and speech analytics engine that businesses use to gain deep insights into customer experiences, employee engagement, and customer…” Source: RevenueBase Database · checked Sep 28, 2026
15	Genubi	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	1-10	5 contacts →
	Partial evidence “One customer visit is over words.” Source: RevenueBase Database · checked Sep 28, 2026
16	Freeclimb	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	201-500	4 contacts →
	Partial evidence “FreeClimb engineers and operates highly-scalable, fault-tolerant contact center software by combining 30+ years of industry-leading telephony, advanced AI/ML, and expert business…” Source: RevenueBase Database · checked Sep 28, 2026
17	seeknshop.io	Indirect evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	11-50	4 contacts →
	Indirect evidence “We are a technology company that leverages artificial intelligence and natural language processing to bring the power of human understanding to e-commerce and enterprise search.” Source: RevenueBase Database · checked Sep 28, 2026
18	RE Invention , INC	Indirect evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	11-50	4 contacts →
	Indirect evidence “helps Clients avoid expensive business transformation failure.” Source: RevenueBase Database · checked Sep 28, 2026
19	nitrogen.ai	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	11-50	3 contacts →
	Partial evidence “SignalRadar, from Nitrogen.ai, is a game-changing approach to managing company performance.” Source: RevenueBase Database · checked Sep 28, 2026
20	4features	Partial evidence	Chicago, United StatesHQ checked Sep 28, 2026	1-10	3 contacts →
	Partial evidence “At 4Features.AI, we help small businesses break free from the chaos of the constant interruptions, missed calls, and endless admin work.” Source: RevenueBase Database · checked Sep 28, 2026
21	Profitology	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	11-50	3 contacts →
	Partial evidence “AI Enhanced Marketing, Website Design, and Creative Services.” Source: RevenueBase Database · checked Sep 28, 2026
22	Analytics Answers	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	1-10	2 contacts →
	Partial evidence “Analytics Answers provides end-to-end analytics solutions, specializing in user acquisition and retention.” Source: RevenueBase Database · checked Sep 28, 2026
23	satsang.ai	Strong evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	1-10	2 contacts →
	Strong evidence “Satsang.ai seeks to empower our customers with cutting-edge, multimodal analytics, and develop actionable insights that provide them with a competitive edge in the marketplace.” Source: RevenueBase Database · checked Sep 28, 2026
24	Tacoai	Indirect evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	1-10	1 contacts →
	Indirect evidence “Financial technology companies sacrifice service, security, and functionality for lower costs.” Source: RevenueBase Database · checked Sep 28, 2026
25	Levy Strategies LLC	Indirect evidence	Chicago, United StatesHQ checked Sep 28, 2026	1-10	1 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service AI analytics companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service AI analytics companies.
Partial evidence: Its own public description names part of customer service AI analytics companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service AI analytics companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 74 customer service AI analytics companies based in Chicago, United States

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Customer service AI analytics companies based in Chicago, United States at a glance

As of Sep 28, 2026

16.4%Verified-email coverage

37.8Average contacts per company

1-10Median size (employees)

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured across the whole United States list rather than for Chicago, so it is reported there. Company counts and contact totals on this page are exact for Chicago, over 74 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service AI analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Chicago, United States whose own description of what they do matches “customer service AI analytics companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service AI analytics companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service AI analytics companies, and records with no verified work email. Companies headquartered outside Chicago are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 460 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service AI analytics companies by metro in the United States

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service AI analytics companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service AI analytics companies are there based in Chicago, United States?

RevenueBase identified 74 customer service AI analytics companies headquartered in Chicago, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Mathco, headquartered in Chicago, tops this list with the largest team on record.

Which city in the United States has the most customer service AI analytics companies?

San Francisco leads the United States with 271 headquartered companies, followed by New York (266) and Austin (112). Chicago has 74.

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 460 verified decision-maker contacts tracked across these 74 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.