Company lists · Data refreshed September 2026

Top 25 Customer service AI analytics companies based in France

Name: Customer service AI analytics companies based in France
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 356 companies tracked

RevenueBase identified 356 customer service AI analytics companies headquartered in France as of September 2026 and tracks 4,889 professional contacts across them, including 1,853 with verified work emails. Paris is the largest hub.

This list covers customer service AI analytics companies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

356Companies

4,889Contacts tracked

1,853Verified emails

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The 25 largest customer service AI analytics companies based in France

Ranked by team size

Top 25 of 356 customer service AI analytics companies based in France, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer service AI analytics companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Onepilot	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	1,001-5,000	328 contacts →
	Strong evidence “At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.” Source: RevenueBase Database · checked Sep 28, 2026
2	Majorel France	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	10001+	264 contacts →
	Indirect evidence “Majorel devient TP.” Source: RevenueBase Database · checked Sep 28, 2026
3	Vocalcom	Strong evidence	Courbevoie, FranceHQ checked Sep 28, 2026	201-500	232 contacts →
	Strong evidence “Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.” Source: RevenueBase Database · checked Sep 28, 2026
4	SPLIO	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	191 contacts →
	Partial evidence “Splio is one of the first French marketing technology scale-ups to evolve its CRM from SaaS to an AI-first model with over 30% of annual recurring revenue (ARR) coming from AI.” Source: RevenueBase Database · checked Sep 28, 2026
5	Weborama	Indirect evidence	Levallois-perret, FranceHQ checked Sep 28, 2026	51-200	157 contacts →
	Indirect evidence “For over 25 years, Weborama has enabled brands, agencies and publishers to leverage their audiences and inform their marketing decisions using data and artificial intelligence.” Source: RevenueBase Database · checked Sep 28, 2026
6	Publicis Sapient France	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	201-500	119 contacts →
	Indirect evidence “Publicis Sapient est une entreprise technologique qui fournit des plateformes et services d'IA d'entreprise.” Source: RevenueBase Database · checked Sep 28, 2026
7	Quicktext	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	107 contacts →
	Partial evidence “Quicktext, The hospitality AI SuperApp.” Source: RevenueBase Database · checked Sep 28, 2026
8	HIPTO	Indirect evidence	Boulogne-billancourt, FranceHQ checked Sep 28, 2026	51-200	105 contacts →
	Indirect evidence “Des leads intentionnistes, adaptés à votre secteur, au service de vos objectifs.” Source: RevenueBase Database · checked Sep 28, 2026
9	Probayes	Partial evidence	Montbonnot-saint-martin, FranceHQ checked Sep 28, 2026	51-200	102 contacts →
	Partial evidence “Since 2003, Probayes, the AI expert, has been working to improve your performance.” Source: RevenueBase Database · checked Sep 28, 2026
10	Imagino	Strong evidence	Cachan, FranceHQ checked Sep 28, 2026	51-200	98 contacts →
	Strong evidence “imagino is a leading Data-First AI-Powered Customer Engagement Platform that combines live governed data, built-in AI orchestration, and flexible model choice creating the…” Source: RevenueBase Database · checked Sep 28, 2026
11	ZAION	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	94 contacts →
	Indirect evidence “Créez une expérience client unique grâce aux solutions d'Intelligence Artificielle Conversationnelle, Vocale et Générative ZAION.” Source: RevenueBase Database · checked Sep 28, 2026
12	Eloquant	Partial evidence	Levallois-perret, FranceHQ checked Sep 28, 2026	51-200	90 contacts →
	Partial evidence “Specialist in Customer Services since 2001, Eloquant is the only French-based company proposing a Next Generation Customer Relationship Solution in SaaS mode integrating both…” Source: RevenueBase Database · checked Sep 28, 2026
13	Satel An Assist Digital Company	Indirect evidence	Vichy, FranceHQ checked Sep 28, 2026	201-500	84 contacts →
	Indirect evidence “Satel est une entreprise du groupe Assist Digital, leader européen de la transformation numérique.” Source: RevenueBase Database · checked Sep 28, 2026
14	Elutions	Indirect evidence	Lyon, FranceHQ checked Sep 28, 2026	51-200	67 contacts →
	Indirect evidence “Elutions is a global, US-based Artificial Intelligence company that empowers corporations to dynamically optimize activity across the value chain, transform performance and…” Source: RevenueBase Database · checked Sep 28, 2026
15	Smartpoint	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	201-500	66 contacts →
	Indirect evidence “De l’architecture à l’IA générative, Smartpoint couvre toute la chaîne de valeur Data.” Source: RevenueBase Database · checked Sep 28, 2026
16	Wizville	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	50 contacts →
	Indirect evidence “WizVille offre des Super-pouvoirs de Management de la Satisfaction Client à plus de 100K collaborateurs du monde du commerce répartis dans 25 pays.” Source: RevenueBase Database · checked Sep 28, 2026
17	Smart Tribune	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	49 contacts →
	Indirect evidence “Expert de la gestion de la connaissance depuis 2011, Smart Tribune propose un écosystème IA de confiance complet centré sur la connaissance pour que les équipes en charge de la…” Source: RevenueBase Database · checked Sep 28, 2026
18	Notify AI	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	44 contacts →
	Partial evidence “AI-decisioning for CRM real-time Orchestration.” Source: RevenueBase Database · checked Sep 28, 2026
19	Diduenjoy	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	36 contacts →
	Partial evidence “Diduenjoy combines intelligence, creativity, and expertise with cutting-edge technology to set a new standard in the Voice of the Customer, turning insights into meaningful…” Source: RevenueBase Database · checked Sep 28, 2026
20	Toumai	Strong evidence	Afrique, FranceHQ checked Sep 28, 2026	n/a	36 contacts →
	Strong evidence “Boost customer satisfaction and minimize churn with ToumAI- your multilingual Gen-AI & analytics solution for customer insights in emerging markets." ToumAI Analytics supports…” Source: RevenueBase Database · checked Sep 28, 2026
21	Alcmeon	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	33 contacts →
	Strong evidence “Alcmeon is the frontline AI-powered solution of Fortune 500 companies for enhancing customer engagement through conversational experiences.” Source: RevenueBase Database · checked Sep 28, 2026
22	Dialonce	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	33 contacts →
	Strong evidence “DialOnce is a French provider of trusted AI agents that has been transforming omnichannel customer relationships for over 10 years.” Source: RevenueBase Database · checked Sep 28, 2026
23	The BVA Family	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	501-1,000	33 contacts →
	Partial evidence “The BVA Family is an international leader in insight, data & analytics, consulting, and quality monitoring SaaS.” Source: RevenueBase Database · checked Sep 28, 2026
24	Glanceable	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	30 contacts →
	Partial evidence “Companies collect more and more customer feedback, yet struggle to turn it into clear priorities.” Source: RevenueBase Database · checked Sep 28, 2026
25	Allobrain	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	30 contacts →
	Strong evidence “AlloBrain is a customer experience platform powered by Generative AI.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service AI analytics companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service AI analytics companies.
Partial evidence: Its own public description names part of customer service AI analytics companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service AI analytics companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 356 customer service AI analytics companies based in France

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Customer service AI analytics companies based in France at a glance

As of Sep 28, 2026

37.9%Verified-email coverage

13.7Average contacts per company

1-10Median size (employees)

47.5%Largest-city concentration · Paris

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

243

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 356 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service AI analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in France whose own description of what they do matches “customer service AI analytics companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service AI analytics companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service AI analytics companies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,853 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service AI analytics companies by metro

Customer service AI analytics companies in Paris169

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service AI analytics companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service AI analytics companies are there based in France?

RevenueBase identified 356 customer service AI analytics companies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Onepilot, headquartered in Paris, tops this list with the largest team on record.

Which city has the most customer service AI analytics companies?

Paris leads with 169 headquartered companies, followed by Lyon (19) and Toulouse (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,853 verified decision-maker contacts tracked across these 356 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.