Company lists · Data refreshed September 2026

Top 25 Customer service AI analytics companies based in Italy

RevenueBase identified 134 company matches for customer service AI analytics companies associated with Italy as of September 2026 and tracks 4,182 professional contacts across them, including 2,554 with verified work emails. Milan is the largest hub.

This list covers company matches for customer service AI analytics companies associated with Italy, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
134Companies
4,182Contacts tracked
2,554Verified emails
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The 25 largest customer service AI analytics companies based in Italy

Ranked by team size
Top 25 of 134 company matches for customer service AI analytics companies based in Italy, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMilan, ItalyHQ recorded Sep 28, 20261,001-5,0002,546 contacts →

Exact match

“We are JAKALA.The leading European player in AI-powered, data-driven performance.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchRome, ItalyHQ recorded Sep 28, 2026201-500248 contacts →

Exact match

“Almawave S.p.A.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchBologna, ItalyHQ recorded Sep 28, 202651-200186 contacts →

Exact match

“BitBang is an independent, innovation-driven consultancy specializing in data, analytics, and artificial intelligence.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchRome, ItalyHQ recorded Sep 28, 202651-20095 contacts →

Exact match

“Hyntelo AI Solution Company combines data and AI to amplify human intelligence and deliver real business impact.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchRome, ItalyHQ recorded Sep 28, 202651-20084 contacts →

Exact match

“Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchGenoa, ItalyHQ recorded Sep 28, 202611-5073 contacts →

Exact match

“At Creative Words, we merge cutting-edge AI technologies with exceptional linguistic expertise to empower businesses in their journey toward global success.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchTurin, ItalyHQ recorded Sep 28, 202611-5067 contacts →

Exact match

“Machine Learning Reply is specialized in providing AI services and solutions to guide its customers towards digitalisation, helping them to become more competitive and data driven…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchPeschiera Borromeo (mi), ItalyHQ recorded Sep 28, 202651-20050 contacts →

Exact match

“Italiano Eudata è la società italiana che porta l'AI agentica nel cuore delle operations aziendali.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchMilan, ItalyHQ recorded Sep 28, 202651-20047 contacts →

Exact match

“Metriks.AI, un’AI Data Company che sviluppa soluzioni B2B innovative attraverso l’intelligenza artificiale e l’analisi avanzata dei dati.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchTurin, ItalyHQ recorded Sep 28, 202651-20029 contacts →

Exact match

“Intelligent customer engagement powered by AI”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchTurin, ItalyHQ recorded Sep 28, 202611-5027 contacts →

Exact match

“Revolutionize CX with human-centered artificial intelligence with XCALLY.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchMilan, ItalyHQ recorded Sep 28, 202651-20024 contacts →

Exact match

“ContentWise is the AI-powered customer experience company that provides leading video operators, digital publishers and online retailers with the software and expertise they need…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchSiena, ItalyHQ recorded Sep 28, 202611-5019 contacts →

Exact match

“Dal 1994 offriamo servizi di eccellenza e soluzioni di Advanced Analytics e Intelligenza Artificiale per trasformare i Dati in valore.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchRome, ItalyHQ recorded Sep 28, 202651-20017 contacts →

Exact match

“Interactive Media designs and builds Customer Service Solutions, based on Virtual Conversational Assistants.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchLatina, ItalyHQ recorded Sep 28, 202611-5016 contacts →

Exact match

“Keplero AI develops AI virtual assistants designed for seamless deployment across all customer service touchpoints, enabling companies to automate their interactions efficiently.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchBologna, ItalyHQ recorded Sep 28, 202611-5015 contacts →

Exact match

“We provide innovative and customer-centric data-analysis and AI solutions that enable enterprises to adapt, grow and succeed.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchMilan, ItalyHQ recorded Sep 28, 202611-5014 contacts →

Exact match

“TextYess is the AI Conversational platform for eCommerce brands.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchTurin, ItalyHQ recorded Sep 28, 20261-1014 contacts →

Exact match

“Plino is a Gen-AI-powered data analytics co-pilot for SMEs.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchMilan, ItalyHQ recorded Sep 28, 202611-5013 contacts →

Exact match

“We help companies improving the use of analytics to make more informed, data driven decisions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchMilan, ItalyHQ recorded Sep 28, 202611-5012 contacts →

Exact match

“Nutcracker è una società di consulenza di marketing strategico data-driven e omnicanale che supporta le aziende nelle decisioni finalizzate alla customer acquisition e management.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchMilan, ItalyHQ recorded Sep 28, 202611-5011 contacts →

Exact match

“Zefi is a customer insights platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchMilan, ItalyHQ recorded Sep 28, 20261-1011 contacts →

Exact match

“Emotiva is an Artificial Intelligence company that empowers global brands with AI-driven solutions to maximize creative effectiveness at scale.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchFlorence, ItalyHQ recorded Sep 28, 202611-5011 contacts →

Exact match

“Data Life designs and builds analytics and agentic AI platforms that, with self-service dashboards, predictive models, and natural-language collaborative agents, turn enterprise…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchMilan, ItalyHQ recorded Sep 28, 202611-5010 contacts →

Exact match

“Enuan is the omnichannel platform selected by enterprises to support customers through AI & Big Data.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchMilan, ItalyHQ recorded Sep 28, 202611-5010 contacts →

Exact match

“Everywhere Srl builds AI-powered communication services that help companies connect with customers across voice, SMS, email, chat, and messaging apps.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 134 customer service AI analytics companies based in Italy

See the full list, filter by size, metro and specialty, and access 2,554 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer service AI analytics companies based in Italy at a glance

As of Sep 28, 2026
61.1%Verified-email coverage
31.2Average contacts per company
1-10Median size (employees)
26.9%Largest-city concentration · Milan
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
89
11-50
28
51-200
14
201-500
2
1,001-5,000
1

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 134 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Italy whose business descriptions match “customer service AI analytics companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 2,554 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service AI analytics companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service AI analytics companies are there based in Italy?

RevenueBase identified 134 company matches for customer service AI analytics companies associated with Italy as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Jakala tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer service AI analytics companies?

Milan leads with 36 company records, followed by Rome (12) and Turin (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,554 professional contacts with verified work emails tracked across these 134 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.