Company lists · Data refreshed September 2026

Top 25 Customer satisfaction consulting firms worldwide

RevenueBase identified 5,755 customer satisfaction consulting firms worldwide as of September 2026 and tracks 249,951 professional contacts across them, including 29,992 with verified work emails. The United States is the largest market and London the largest hub.

This list covers customer satisfaction consulting firms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer satisfaction consulting firms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
5,755Companies
249,951Contacts tracked
29,992Verified emails
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The 25 largest customer satisfaction consulting firms worldwide

Ranked by team size
Top 25 of 5,755 customer satisfaction consulting firms worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer satisfaction consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceIrvine, CA, United StatesHQ checked Sep 28, 202610001+47,558 contacts →

Partial evidence

“We’re passionate about creating customers for life by designing experiences that elevate your brand.”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceMiami, FL, United StatesHQ checked Sep 28, 202610001+35,365 contacts →

Partial evidence

“Foundever™ is a global leader in the customer experience (CX) industry.”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceDenver, United StatesHQ checked Sep 28, 202610001+14,976 contacts →

Partial evidence

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceBeyoglu, TürkiyeHQ checked Sep 28, 202610001+6,167 contacts →

Indirect evidence

“Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.”

Source: RevenueBase Database · checked Sep 28, 2026
5Partial evidencePlantation, FL, United StatesHQ checked Sep 28, 202610001+5,863 contacts →

Partial evidence

“Everise delivers happiness to millions of customers around the world.”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceHighland Park, MI, United StatesHQ checked Sep 28, 202610001+5,840 contacts →

Partial evidence

“Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceNorcross, GA, United StatesHQ checked Sep 28, 202610001+4,785 contacts →

Partial evidence

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceNovo Hamburgo, BrazilHQ checked Sep 28, 20265,001-10,0004,020 contacts →

Indirect evidence

“Somos a Pulse Client Experts, uma empresa em constante evolução, impulsionados pela vontade de fazer acontecer.”

Source: RevenueBase Database · checked Sep 28, 2026
9Partial evidenceNewark, CA, United StatesHQ checked Sep 28, 202610001+3,369 contacts →

Partial evidence

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202610001+3,316 contacts →

Partial evidence

“Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceGoiânia, BrazilHQ checked Sep 28, 202610001+2,552 contacts →

Partial evidence

“Com 19 anos de experiência em CX e BPO, somos consultivos e entregamos soluções personalizadas que conectam pessoas e tecnologia para impulsionar seus resultados.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceAnn Arbor, MI, United StatesHQ checked Sep 28, 2026n/a2,101 contacts →

Partial evidence

“Your customers are human.”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceMakati City, PhilippinesHQ checked Sep 28, 202610001+1,990 contacts →

Indirect evidence

“Sitel Philippines (formerly SYKES).”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceWest Perth, AustraliaHQ checked Sep 28, 20261,001-5,0001,818 contacts →

Indirect evidence

“We’re Australia’s leading specialists in CX consultancy and services.”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidenceRidgefield, CT, United StatesHQ checked Sep 28, 20261,001-5,0001,777 contacts →

Partial evidence

“OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidencePune, IndiaHQ checked Sep 28, 20261,001-5,0001,703 contacts →

Partial evidence

“Nihilent is a Global Consulting and Services Company using a human-centred approach for problem-solving and change management, Nihilent’s comprehensive range of expertise in…”

Source: RevenueBase Database · checked Sep 28, 2026
17Indirect evidenceBauru, BrazilHQ checked Sep 28, 20265,001-10,0001,279 contacts →

Indirect evidence

“A Concilig construiu uma reputação inquestionável com grandes empresas brasileiras por ser embasada por muita tecnologia e por eficácia na prestação de serviços que oferece.”

Source: RevenueBase Database · checked Sep 28, 2026
18Strong evidencePrinceton, NJ, United StatesHQ checked Sep 28, 20261,001-5,0001,250 contacts →

Strong evidence

“Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceAthens, GreeceHQ checked Sep 28, 20265,001-10,0001,235 contacts →

Indirect evidence

“Empowering growth.”

Source: RevenueBase Database · checked Sep 28, 2026
20Partial evidenceGeneva, SwitzerlandHQ checked Sep 28, 202610001+1,058 contacts →

Partial evidence

“Merkle (a dentsu company) is a global professional services and consulting company specialising in data-driven experience and business transformation, combining strategy, data…”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceCasablanca, MoroccoHQ checked Sep 28, 202610001+910 contacts →

Indirect evidence

“Nous sommes Majorel.”

Source: RevenueBase Database · checked Sep 28, 2026
22Partial evidenceShah Alam, MalaysiaHQ checked Sep 28, 20261,001-5,000837 contacts →

Partial evidence

“Daythree is an award-winning business process management company, delivering insights and innovation driven customer experience.”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceDallas, TX, United StatesHQ checked Sep 28, 2026501-1,000638 contacts →

Partial evidence

“Embark is shaking up the consulting industry with a radical belief: Happy is good for business.”

Source: RevenueBase Database · checked Sep 28, 2026
24Partial evidencePeachtree Corners, GA, United StatesHQ checked Sep 28, 2026501-1,000636 contacts →

Partial evidence

“CUSTOMER EXPERIENCE.”

Source: RevenueBase Database · checked Sep 28, 2026
25Partial evidenceDubai, United Arab EmiratesHQ checked Sep 28, 2026201-500612 contacts →

Partial evidence

“CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 5,755 customer satisfaction consulting firms worldwide

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Customer satisfaction consulting firms worldwide at a glance

As of Sep 28, 2026
12.0%Verified-email coverage
43.4Average contacts per company
1-10Median size (employees)
2.6%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
4,207
11-50
1,050
51-200
319
201-500
75
501-1,000
29
1,001-5,000
32
5,001-10,000
8
10001+
27

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer satisfaction consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer satisfaction consulting firms are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “customer satisfaction consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer satisfaction consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer satisfaction consulting firms, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 29,992 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer satisfaction consulting firms by location

39 lists · largest first

Every Customer satisfaction consulting firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer satisfaction consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer satisfaction consulting firms are there worldwide?

RevenueBase identified 5,755 customer satisfaction consulting firms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Alorica, headquartered in Irvine, tops this list with the largest team on record.

Which country has the most customer satisfaction consulting firms?

The United States leads with 1,183 companies, followed by the United Kingdom (418) and Brazil (290). Every customer satisfaction consulting firms list by country and city is linked on this page.

Which city has the most customer satisfaction consulting firms?

London leads with 150 headquartered companies, followed by Sao Paulo (110) and Sydney (79).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 29,992 verified decision-maker contacts tracked across these 5,755 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.