Company lists · Data refreshed September 2026

Top 25 Customer satisfaction consulting firms based in the United States

RevenueBase identified 1,183 company matches for customer satisfaction consulting firms associated with the United States as of September 2026 and tracks 150,899 professional contacts across them, including 15,155 with verified work emails. New York is the largest hub.

This list covers company matches for customer satisfaction consulting firms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
1,183Companies
150,899Contacts tracked
15,155Verified emails
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The 25 largest customer satisfaction consulting firms based in the United States

Ranked by team size
Top 25 of 1,183 company matches for customer satisfaction consulting firms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchIrvine, CA, United StatesHQ recorded Sep 28, 202610001+47,558 contacts →

Exact match

“We’re passionate about creating customers for life by designing experiences that elevate your brand.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchMiami, FL, United StatesHQ recorded Sep 28, 202610001+35,365 contacts →

Exact match

“Foundever™ is a global leader in the customer experience (CX) industry.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchPlantation, FL, United StatesHQ recorded Sep 28, 202610001+5,863 contacts →

Exact match

“Everise delivers happiness to millions of customers around the world.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchHighland Park, MI, United StatesHQ recorded Sep 28, 202610001+5,840 contacts →

Exact match

“Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchNorcross, GA, United StatesHQ recorded Sep 28, 202610001+4,785 contacts →

Exact match

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchNewark, CA, United StatesHQ recorded Sep 28, 202610001+3,369 contacts →

Exact match

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchAnn Arbor, MI, United StatesHQ recorded Sep 28, 2026n/a2,101 contacts →

Exact match

“Your customers are human.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchRidgefield, CT, United StatesHQ recorded Sep 28, 20261,001-5,0001,777 contacts →

Exact match

“OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchPrinceton, NJ, United StatesHQ recorded Sep 28, 20261,001-5,0001,250 contacts →

Exact match

“Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchDallas, TX, United StatesHQ recorded Sep 28, 2026501-1,000638 contacts →

Exact match

“Embark is shaking up the consulting industry with a radical belief: Happy is good for business.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchPeachtree Corners, GA, United StatesHQ recorded Sep 28, 2026501-1,000636 contacts →

Exact match

“CUSTOMER EXPERIENCE.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchSalt Lake City, UT, United StatesHQ recorded Sep 28, 20261,001-5,000513 contacts →

Exact match

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchMaryland Heights, MO, United StatesHQ recorded Sep 28, 2026201-500234 contacts →

Exact match

“Customer Direct, founded in 1997, empowers its clients to make better business decisions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchFairfield, IA, United StatesHQ recorded Sep 28, 2026201-500199 contacts →

Exact match

“Welcome to Human Factors International, leaders of experience-led business transformations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchWinter Park, FL, United StatesHQ recorded Sep 28, 202651-200182 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchMinneapolis, MN, United StatesHQ recorded Sep 28, 202651-200179 contacts →

Exact match

“Bold Orange is a leading customer experience agency supporting brands with end-to-end CX needs, inclusive of experience strategy and design, performance marketing and digital…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchRaleigh, NC, United StatesHQ recorded Sep 28, 202651-200172 contacts →

Exact match

“A boutique customer experience provider founded by industry veterans who share the belief that a customer centric approach is not only a differentiating strategy, but should be…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchDublin, OH, United StatesHQ recorded Sep 28, 2026201-500165 contacts →

Exact match

“At G2O we believe experience is everything.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchBloomington, MN, United StatesHQ recorded Sep 28, 2026201-500159 contacts →

Exact match

“Avtex, a leading provider of customer experience (CX) consulting and solutions, is now a part of TTEC Digital.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchSacramento, CA, United StatesHQ recorded Sep 28, 202651-200157 contacts →

Exact match

“PTP is a consulting firm wholly focused on helping organizations deliver strategic customer experience solutions that drive revenue.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchLynchburg, VA, United StatesHQ recorded Sep 28, 202651-200152 contacts →

Exact match

“At KECH, our objective is to bring expertise, innovation, and improved productivity into every facet of a successful contact center and service desk operation.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchAtlanta, GA, United StatesHQ recorded Sep 28, 2026n/a143 contacts →

Exact match

“Field is a boutique customer experience consultancy that specializes in digital health products.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchSt Louis Park, MN, United StatesHQ recorded Sep 28, 202651-200140 contacts →

Exact match

“You’re witnessing an accelerated pace of change.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchSan Francisco, United StatesHQ recorded Sep 28, 202651-200118 contacts →

Exact match

“We are experts in technology and customer experience, dedicated to transforming processes to elevate service, streamline management, and optimize customer interactions through…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchDuluth, GA, United StatesHQ recorded Sep 28, 202651-200108 contacts →

Exact match

“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 1,183 customer satisfaction consulting firms based in the United States

See the full list, filter by size, metro and specialty, and access 15,155 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer satisfaction consulting firms based in the United States at a glance

As of Sep 28, 2026
10.0%Verified-email coverage
127.6Average contacts per company
1-10Median size (employees)
4.4%Largest-city concentration · New York
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
847
11-50
223
51-200
67
201-500
16
501-1,000
9
1,001-5,000
8
10001+
12

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,183 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer satisfaction consulting firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 15,155 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer satisfaction consulting firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer satisfaction consulting firms are there based in the United States?

RevenueBase identified 1,183 company matches for customer satisfaction consulting firms associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Alorica tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer satisfaction consulting firms?

New York leads with 52 company records, followed by Chicago (29) and San Francisco (29).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 15,155 professional contacts with verified work emails tracked across these 1,183 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.