Company lists · Data refreshed September 2026

Top 25 Customer satisfaction consulting firms based in London, United Kingdom

RevenueBase identified 149 company matches for customer satisfaction consulting firms associated with London, United Kingdom as of September 2026 and tracks 1,322 professional contacts across them, including 373 with verified work emails. Across the United Kingdom, London is the largest hub for this category.

This list covers company matches for customer satisfaction consulting firms associated with London, United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
149Companies
1,322Contacts tracked
373Verified emails
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The 25 largest customer satisfaction consulting firms based in London, United Kingdom

Ranked by team size
Top 25 of 149 company matches for customer satisfaction consulting firms based in London, United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchLondon, United KingdomHQ recorded Sep 28, 20261,001-5,000139 contacts →

Exact match

“We believe that change is an opportunity to thrive.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20077 contacts →

Exact match

“At Tap CXM, we believe businesses do best when they focus on customer experience.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20076 contacts →

Exact match

“We’re a specialist, management consultancy, focusing on; Customer Experience, Operational Excellence and Change Delivery, dedicated to helping our clients create real, positive…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20063 contacts →

Exact match

“Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5051 contacts →

Exact match

“For nearly 4 decades, we have worked with some of the world’s best brands to design and enable great customer experiences.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20050 contacts →

Exact match

“insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5049 contacts →

Exact match

“Since we’ve helped ambitious leaders and organisations create true customer-led success.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20035 contacts →

Exact match

“Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20033 contacts →

Exact match

“KPMG Nunwood specialises in customer experience improvement.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20030 contacts →

Exact match

“Forty1 is an employee experience consultancy and a part of Inizio Engage.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5028 contacts →

Exact match

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20024 contacts →

Exact match

“We are here to help global enterprises design, build and scale up their customer experience programs.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5022 contacts →

Exact match

“We are a consulting & technology company with expertise across Consumer, B2B and Health.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5018 contacts →

Exact match

“We are a performance improvement consultancy with a specialism in continuous improvement.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5017 contacts →

Exact match

“At TribeCX, we work with organisations to focus effort where it matters most: the customer, colleague, and partner journeys that reduce cost, grow revenue, and improve retention.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5016 contacts →

Exact match

“Horizon Strategy is a consultancy whose mission is to reinvent and democratise strategic advice.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20016 contacts →

Exact match

“VCL is a global consulting firm that stands as the hub for technology, design, and entrepreneurial talent.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20015 contacts →

Exact match

“EY Seren is an International Design Consultancy.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5014 contacts →

Exact match

“RealService is a customer experience consultancy specialising in the property industry.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5014 contacts →

Exact match

“WAE is a leading global service design practice that delivers transformation by putting the customer at the heart of the business.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchLondon, United KingdomHQ recorded Sep 28, 20261-1014 contacts →

Exact match

“We set up and run client experience programmes, conduct brand perception tracking and enable employee feedback through 360s and engagement surveys.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5012 contacts →

Exact match

“Whilst Equantiis is no more, the fabulous consulting team are now in Spherica Consulting.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-509 contacts →

Exact match

“Based in the UK, Voxal is a consulting company delivering management and customer experience (strategy advice, training, measurement, data analysis) consulting services to…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-509 contacts →

Exact match

“Award-winning customer journey experts focused on creating unique customer experiences and environments.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-507 contacts →

Exact match

“Customer, Supplier and Employee relationships can make or break your business and those that keep pace with changing expectations prosper better than others.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 149 customer satisfaction consulting firms based in London, United Kingdom

See the full list, filter by size, metro and specialty, and access 373 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer satisfaction consulting firms based in London, United Kingdom at a glance

As of Sep 28, 2026
28.2%Verified-email coverage
8.9Average contacts per company
1-10Median size (employees)
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
105
11-50
30
51-200
12
1,001-5,000
2

Email recency for this list is measured across the whole United Kingdom list rather than for London, so it is reported there. Company counts and contact totals on this page are exact for London, over 149 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with London, United Kingdom whose business descriptions match “customer satisfaction consulting firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 373 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer satisfaction consulting firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer satisfaction consulting firms are there based in London, United Kingdom?

RevenueBase identified 149 company matches for customer satisfaction consulting firms associated with London, United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

ORG tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United Kingdom has the most customer satisfaction consulting firms?

London leads the United Kingdom with 149 company records, followed by Manchester (11) and Oxford (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 373 professional contacts with verified work emails tracked across these 149 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.