Company lists · Data refreshed September 2026

Top 25 Customer satisfaction consulting firms based in Germany

RevenueBase identified 169 company matches for customer satisfaction consulting firms associated with Germany as of September 2026 and tracks 1,987 professional contacts across them, including 1,044 with verified work emails. Munich is the largest hub.

This list covers company matches for customer satisfaction consulting firms associated with Germany, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
169Companies
1,987Contacts tracked
1,044Verified emails
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The 25 largest customer satisfaction consulting firms based in Germany

Ranked by team size
Top 25 of 169 company matches for customer satisfaction consulting firms based in Germany, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMunich, GermanyHQ recorded Sep 28, 2026201-500336 contacts →

Exact match

“We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchRadolfzell, GermanyHQ recorded Sep 28, 2026201-500212 contacts →

Exact match

“SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchOsnabrück, GermanyHQ recorded Sep 28, 2026201-500168 contacts →

Exact match

“Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchMunich, GermanyHQ recorded Sep 28, 202651-200136 contacts →

Exact match

“infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchMunich, GermanyHQ recorded Sep 28, 202651-20085 contacts →

Exact match

“Riverland Reply is the Reply group company specialized in consulting end-to-end customer-oriented solutions and strategies.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchStuttgart, GermanyHQ recorded Sep 28, 202651-20077 contacts →

Exact match

“port-neo ist eine Full-Service-CX-Agentur.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchIsmaning, GermanyHQ recorded Sep 28, 202651-20057 contacts →

Exact match

“Iskander Business Partner is an owner-managed consulting firm specializing in Customer Centricity, Data Based Marketing & Sales, Digital Excellence and Smart Products &…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchCologne, GermanyHQ recorded Sep 28, 202651-20052 contacts →

Exact match

“NEOMATIC is more than just a consultancy!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchKleve, GermanyHQ recorded Sep 28, 2026201-50039 contacts →

Exact match

“impacx steht für fundiertes Know-how zu Strategien, Prozessen und technischen Lösungen im Kundenservice.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchMunich, GermanyHQ recorded Sep 28, 202611-5032 contacts →

Exact match

“Welcome to Envolved, where we believe that Customer Centricity is crucial for sustainable and profitable growth.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchNorderstedt, GermanyHQ recorded Sep 28, 202611-5030 contacts →

Exact match

“We believe that customer service is not a cost factor-it is one of the most powerful levers for sustainable business success.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchAhlen, GermanyHQ recorded Sep 28, 202651-20029 contacts →

Exact match

“Die SNcom GmbH ist ein herstellerunabhängiges Unternehmen für Customer Experience und Servicetechnologie mit Hauptsitz in Kaarst.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchSindelfingen, GermanyHQ recorded Sep 28, 202651-20027 contacts →

Exact match

“Thorit is an AI and CRM consultancy for enterprise B2B.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchBöblingen, GermanyHQ recorded Sep 28, 202611-5027 contacts →

Exact match

“We offer comprehensive IT consulting and integration services in the areas of customer service, contact center and customer experience.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchAachen, GermanyHQ recorded Sep 28, 202611-5025 contacts →

Exact match

“SKOPOS CONNECT konzipiert und implementiert internationale best-in-class Customer Experience (CX) Programme sowie Insight Communities – sowohl im B2B- als auch im B2C-Bereich.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchDusseldorf, GermanyHQ recorded Sep 28, 202651-20024 contacts →

Exact match

“SMP Strategy Consulting steht für Exzellenz an der Kundenschnittstelle – persönlich und digital.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchBornheim, GermanyHQ recorded Sep 28, 202611-5023 contacts →

Exact match

“Wir unterstützen unsere Kunden aus den Branchen Automotive, Finance, Health-Care und Telekommunikation (u.a.) mit hochwertiger Beratungsleistung.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchBurscheid, GermanyHQ recorded Sep 28, 202651-20023 contacts →

Exact match

“concertare - The Specialist for Customer Experience Management and Mystery Research”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchSchönefeld, GermanyHQ recorded Sep 28, 202611-5020 contacts →

Exact match

“People who make the difference Failing at implementing high priced concepts and good advice, because of your company's originalities?”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchRostock, GermanyHQ recorded Sep 28, 202651-20019 contacts →

Exact match

“New Way of Work Wir unterstützen Sie mit unserem Wissen und unserer Erfahrung, mit dem Einsatz neuester Technologie und intelligenten Prozessen die Zufriedenheit Ihrer…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchMainz Und München, GermanyHQ recorded Sep 28, 202611-5018 contacts →

Exact match

“Willkommen bei Safari Consulting - seit über 20 Jahren begleiten wir unsere Kunden aus verschiedenen Branchen dabei, insbesondere im Vertrieb und Kundenservice immer besser zu…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchEssen, GermanyHQ recorded Sep 28, 202611-5016 contacts →

Exact match

“Die RUF Beratung ist ein Beratungsunternehmen rund um Kundenservice und Contact Center.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchAschaffenburg, GermanyHQ recorded Sep 28, 202611-5014 contacts →

Exact match

“Exzellente Services sind unser Antrieb!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchStuttgart, GermanyHQ recorded Sep 28, 202611-5014 contacts →

Exact match

“We develop AI-powered software and tailored solutions-with a philosophy that sets us apart: Truly sovereign AI.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchStuttgart, GermanyHQ recorded Sep 28, 202651-20014 contacts →

Exact match

“Beratung und fachliche Kompetenz stehen bei uns im Vordergrund.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 169 customer satisfaction consulting firms based in Germany

See the full list, filter by size, metro and specialty, and access 1,044 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer satisfaction consulting firms based in Germany at a glance

As of Sep 28, 2026
52.5%Verified-email coverage
11.8Average contacts per company
1-10Median size (employees)
11.8%Largest-city concentration · Munich
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
106
11-50
37
51-200
17
201-500
4
1,001-5,000
1

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 169 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Germany whose business descriptions match “customer satisfaction consulting firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,044 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer satisfaction consulting firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer satisfaction consulting firms are there based in Germany?

RevenueBase identified 169 company matches for customer satisfaction consulting firms associated with Germany as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

RPC tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer satisfaction consulting firms?

Munich leads with 20 company records, followed by Berlin (16) and Hamburg (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,044 professional contacts with verified work emails tracked across these 169 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.