Company lists · Data refreshed September 2026

Top 25 Customer satisfaction consulting firms based in Australia

Name: Customer satisfaction consulting firms based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 231 companies tracked

RevenueBase identified 231 company matches for customer satisfaction consulting firms associated with Australia as of September 2026 and tracks 6,568 professional contacts across them, including 844 with verified work emails. Sydney is the largest hub.

This list covers company matches for customer satisfaction consulting firms associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built

231Companies

6,568Contacts tracked

844Verified emails

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The 25 largest customer satisfaction consulting firms based in Australia

Ranked by team size

Top 25 of 231 company matches for customer satisfaction consulting firms based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Probe CX	Exact match	Melbourne, AustraliaHQ recorded Sep 28, 2026	10001+	3,316 contacts →
	Exact match “Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2	TSA Group - Australia	Exact match	West Perth, AustraliaHQ recorded Sep 28, 2026	1,001-5,000	1,818 contacts →
	Exact match “We’re Australia’s leading specialists in CX consultancy and services.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3	CX Lavender	Exact match	Ultimo, AustraliaHQ recorded Sep 28, 2026	51-200	132 contacts →
	Exact match “CX Lavender are Customer Growth Experts.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4	Startek Australia	Exact match	Melbourne, AustraliaHQ recorded Sep 28, 2026	n/a	74 contacts →
	Exact match “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5	Insync	Exact match	Melbourne, AustraliaHQ recorded Sep 28, 2026	51-200	65 contacts →
	Exact match “We’re leaders in integrated experience management, research and consulting.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6	CSBA	Exact match	Melbourne, AustraliaHQ recorded Sep 28, 2026	11-50	46 contacts →
	Exact match “CSBA is a 25-year-old customer experience insights agency.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7	Symplicit	Exact match	Melbourne \| Sydney \| Brisbane \| Adelaide, AustraliaHQ recorded Sep 28, 2026	51-200	44 contacts →
	Exact match “We are a design consultancy that uses behavioural research to inform strategy, design and digital delivery.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8	Customer Science	Exact match	Sydney, AustraliaHQ recorded Sep 28, 2026	11-50	44 contacts →
	Exact match “Customer Science is an Australian Customer Experience (CX), Contact Centre, Service and Digital Transformation Company.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9	Customer Driven Solutions	Exact match	Cremorne, AustraliaHQ recorded Sep 28, 2026	51-200	44 contacts →
	Exact match “Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10	Idea Science	Exact match	Sydney, AustraliaHQ recorded Sep 28, 2026	51-200	30 contacts →
	Exact match “Idea Science is now part of the Nexifi Group!” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11	Mext Consulting	Exact match	Melbourne, AustraliaHQ recorded Sep 28, 2026	11-50	29 contacts →
	Exact match “We create trust brands and empower our clients' teams to build more trust in every conversation and interaction.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12	Pragma Partners	Exact match	Canberra, AustraliaHQ recorded Sep 28, 2026	11-50	28 contacts →
	Exact match “Pragma Partners is a boutique professional services consultancy that specialises in the design and implementation of services for government and private sector organisations.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13	ZUNI	Exact match	Sydney, AustraliaHQ recorded Sep 28, 2026	1-10	20 contacts →
	Exact match “Zuni is an independent Strategy Consultancy, based in Sydney, but working across Australia.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14	Human Experience AU	Exact match	Sydney, AustraliaHQ recorded Sep 28, 2026	11-50	19 contacts →
	Exact match “Helping businesses provide an exceptional customer experience, consistently.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15	Feedback Asap	Exact match	Melbourne, AustraliaHQ recorded Sep 28, 2026	11-50	17 contacts →
	Exact match “We turn Feedback into ‘Winning On Action’ so you can boost results ASAP: Awesome Customer Experiences Sales Growth Advocacy & Great Reviews People Performance We provide One…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16	ACT XM	Exact match	Sydney, AustraliaHQ recorded Sep 28, 2026	11-50	12 contacts →
	Exact match “Unlock the power of experience management to impress your customers, inspire your teams and build your brand.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17	Emergent Consulting	Exact match	Adelaide, AustraliaHQ recorded Sep 28, 2026	11-50	12 contacts →
	Exact match “Emergent Consulting is an Australian business consulting firm founded in 2015 and consists of a dedicated team of professional business and management consultants with a…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18	The Customer Experience Company	Exact match	Sydney, AustraliaHQ recorded Sep 28, 2026	1-10	12 contacts →
	Exact match “The Customer Experience Company (CEC) is a leading strategic design, experience design, and digital implementation consultancy based in Sydney.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19	Beta Launch	Exact match	Carlton, AustraliaHQ recorded Sep 28, 2026	11-50	11 contacts →
	Exact match “Beta Launch is a product management and customer experience design consultancy based out of Melbourne and Colombo, impassioned with improving the experience of customers and…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20	Results In Performance	Exact match	Brisbane, AustraliaHQ recorded Sep 28, 2026	1-10	11 contacts →
	Exact match “Results in Performance exists to help our clients achieve better results through better performance.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21	Limebridge Australia	Exact match	Melbourne, AustraliaHQ recorded Sep 28, 2026	11-50	10 contacts →
	Exact match “LimeBridge Australia (LBA) is part of a worldwide customer experience consulting group that provides a unique approach combining active management principles and effective…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22	Cxo2	Exact match	Sydney, AustraliaHQ recorded Sep 28, 2026	11-50	10 contacts →
	Exact match “Customer experience is one of the most powerful commercial levers a leader can pull - and one of the most underused.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23	Engaged Strategy PTY LTD	Exact match	Capalaba, AustraliaHQ recorded Sep 28, 2026	11-50	8 contacts →
	Exact match “Engaged Strategy is an insights-based strategic consultancy.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24	Customer Feedback Systems Australasia	Exact match	Thornleigh, AustraliaHQ recorded Sep 28, 2026	11-50	8 contacts →
	Exact match “Customer Feedback Systems (CFS) is a Global provider of Service Measurement, Service Improvement & Market Research.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25	Proto CX	Exact match	Sydney, AustraliaHQ recorded Sep 28, 2026	1-10	8 contacts →
	Exact match “So in 2017 through 2019, we developed an entirely new way of thinking about how companies improve their experience for both their customers and their staff in a way that generates…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer satisfaction consulting firms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 231 customer satisfaction consulting firms based in Australia

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Customer satisfaction consulting firms based in Australia at a glance

As of Sep 28, 2026

12.9%Verified-email coverage

28.4Average contacts per company

1-10Median size (employees)

34.2%Largest-city concentration · Sydney

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

174

11-50

51-200

201-500

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 231 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with Australia whose business descriptions match “customer satisfaction consulting firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 844 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer satisfaction consulting firms by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer satisfaction consulting firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer satisfaction consulting firms are there based in Australia?

RevenueBase identified 231 company matches for customer satisfaction consulting firms associated with Australia as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Probe CX tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer satisfaction consulting firms?

Sydney leads with 79 company records, followed by Melbourne (56) and Brisbane (13).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 844 professional contacts with verified work emails tracked across these 231 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.