Company lists · Data refreshed September 2026

Top 25 Customer satisfaction consulting firms based in France

Name: Customer satisfaction consulting firms based in France
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 209 companies tracked

RevenueBase identified 209 customer satisfaction consulting firms headquartered in France as of September 2026 and tracks 1,937 professional contacts across them, including 589 with verified work emails. Paris is the largest hub.

This list covers customer satisfaction consulting firms headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

209Companies

1,937Contacts tracked

589Verified emails

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The 25 largest customer satisfaction consulting firms based in France

Ranked by team size

Top 25 of 209 customer satisfaction consulting firms based in France, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer satisfaction consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Virage Conseil	Indirect evidence	56100, FranceHQ checked Sep 28, 2026	201-500	222 contacts →
	Indirect evidence “Spécialiste depuis presque 25 ans dans le développement commercial, Virage Conseil vous accompagne au quotidien pour accroître vos ventes.” Source: RevenueBase Database · checked Sep 28, 2026
2	Almavia CX	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	201-500	171 contacts →
	Indirect evidence “est de transformer l’expérience client en plaçant l’humain au cœur des stratégies * est notre capacité à travailler avec et pour nos clients, en construisant des relations…” Source: RevenueBase Database · checked Sep 28, 2026
3	Listen TOO	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	111 contacts →
	Indirect evidence “Depuis 2013, Listen too accompagne les entreprises dans la digitalisation et l’optimisation de leur relation client et collaborateur.” Source: RevenueBase Database · checked Sep 28, 2026
4	Synolia	Indirect evidence	Lyon, FranceHQ checked Sep 28, 2026	51-200	109 contacts →
	Indirect evidence “Synolia est une société de conseil et de services spécialisée dans la mise en place de dispositifs sur-mesure plaçant le client au cœur de l’entreprise.” Source: RevenueBase Database · checked Sep 28, 2026
5	Activeo	Strong evidence	Issy-les-moulineaux, FranceHQ checked Sep 28, 2026	51-200	67 contacts →
	Strong evidence “Since 1993, Activeo provides Business Consulting, Technology Expertise and Application Software in the areas of Customer Experience and Customer Collaboration.” Source: RevenueBase Database · checked Sep 28, 2026
6	Icom By Kpmg	Indirect evidence	Courbevoie, FranceHQ checked Sep 28, 2026	51-200	63 contacts →
	Indirect evidence “Dans un objectif commun d’accompagnement à l’optimisation de l’expérience client et des processus métiers des entreprises, KPMG et iCom Cloud, unissent leurs forces en 2024 : KPMG…” Source: RevenueBase Database · checked Sep 28, 2026
7	Cegefi Conseils	Indirect evidence	Gouesnou, FranceHQ checked Sep 28, 2026	51-200	54 contacts →
	Indirect evidence “Issu de la scission du cabinet CEGECO, la société CEGEFI CONSEILS SA a été créée le 1er juin 1995 par la volonté « farouche » de ses fondateurs de rester indépendante et de ne…” Source: RevenueBase Database · checked Sep 28, 2026
8	Presence	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	47 contacts →
	Partial evidence “We are a renowned Customer eXperience (CX) specialist, helping you measure, analyse and manage the quality of customer experience throughout your physical and digital network.” Source: RevenueBase Database · checked Sep 28, 2026
9	Acemis	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	35 contacts →
	Indirect evidence “Acemis est une société de conseil et de formation, spécialiste de la transformation par l’expérience clients.” Source: RevenueBase Database · checked Sep 28, 2026
10	Vitalis Group	Partial evidence	Toulouse, FranceHQ checked Sep 28, 2026	11-50	33 contacts →
	Partial evidence “Expertes depuis plus de 10 ans dans l’amélioration de l’expérience client, les équipes de Vitalis Group s’engagent à vos côtés pour faire de la satisfaction de vos clients un…” Source: RevenueBase Database · checked Sep 28, 2026
11	Iteractii	Partial evidence	Lyon, FranceHQ checked Sep 28, 2026	201-500	32 contacts →
	Partial evidence “Iteractii vous accompagne dans tous vos défis customer experience Ensemble, nous bâtissons une expérience client authentique, mémorable et responsable, en combinant le meilleur de…” Source: RevenueBase Database · checked Sep 28, 2026
12	People VOX	Indirect evidence	Toulouse, FranceHQ checked Sep 28, 2026	11-50	27 contacts →
	Indirect evidence “PeopleVox, especialistas en la gestión integral de la satisfacción.” Source: RevenueBase Database · checked Sep 28, 2026
13	Techni'sens	Indirect evidence	La Rochelle, FranceHQ checked Sep 28, 2026	11-50	27 contacts →
	Indirect evidence “Curieux du monde et des individus, nous vous aidons à comprendre plus facilement vos clients afin de répondre parfaitement à leurs attentes.” Source: RevenueBase Database · checked Sep 28, 2026
14	Académie DU Service	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	1-10	23 contacts →
	Indirect evidence “L'Académie du Service est le leader en France du conseil aux entreprises pour le développement de la culture du service et l'amélioration de la relation client.” Source: RevenueBase Database · checked Sep 28, 2026
15	Wemanity Lille	Indirect evidence	La Madeleine, FranceHQ checked Sep 28, 2026	11-50	20 contacts →
	Indirect evidence “Wemanity was founded in 2013 with a strong purpose: changing the world of work to make it more harmonious, responsible, and sustainable.” Source: RevenueBase Database · checked Sep 28, 2026
16	STEPS	Indirect evidence	Schiltigheim, FranceHQ checked Sep 28, 2026	11-50	19 contacts →
	Indirect evidence “Steps est née d’une envie commune des fondateurs de mettre en lumière le consultant et le client.” Source: RevenueBase Database · checked Sep 28, 2026
17	Velvet Consulting	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	201-500	14 contacts →
	Strong evidence “Velvet Consulting is the leading consulting firm in assisting organizations in their customer orientation.” Source: RevenueBase Database · checked Sep 28, 2026
18	Baker Park	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	13 contacts →
	Strong evidence “Baker Park is a customer and employee experience consulting firm that drives performance.” Source: RevenueBase Database · checked Sep 28, 2026
19	KPAM	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	12 contacts →
	Indirect evidence “KPAM est un cabinet de conseil et d'études spécialiste de l'expérience client.” Source: RevenueBase Database · checked Sep 28, 2026
20	Extens	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	12 contacts →
	Strong evidence “We are a consulting agency in customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
21	Viitamine	Indirect evidence	Versailles, FranceHQ checked Sep 28, 2026	1-10	11 contacts →
	Indirect evidence “Nous sommes un cabinet d'expertise en expérience client (CX), expérience collaborateur (EX) et performance opérationnelle (∆+ Ops).” Source: RevenueBase Database · checked Sep 28, 2026
22	Majors Consultants	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	1-10	11 contacts →
	Indirect evidence “Depuis 1984, Majors Consultants accompagne les entreprises dans leur recherche de performance par la mise en place et le suivi de leurs indicateurs de confiance clients et…” Source: RevenueBase Database · checked Sep 28, 2026
23	Qualivox Faites LA Différence	Partial evidence	Oullins, FranceHQ checked Sep 28, 2026	1-10	11 contacts →
	Partial evidence “Nous accompagnons les entreprises dans l’évolution de leur satisfaction client depuis près de 20 ans!” Source: RevenueBase Database · checked Sep 28, 2026
24	Promicy	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	1-10	10 contacts →
	Indirect evidence “Conseil en expérience client pour les acteurs du retail” Source: RevenueBase Database · checked Sep 28, 2026
25	Groupe Lartigue	Indirect evidence	Perpignan, FranceHQ checked Sep 28, 2026	51-200	10 contacts →
	Indirect evidence “C’est une équipe composée de plus de 45 consultants animés par le désir permanent d’améliorer la qualité de service, d’accompagner et de conseiller leur client en leur faisant…” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer satisfaction consulting firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer satisfaction consulting firms.
Partial evidence: Its own public description names part of customer satisfaction consulting firms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer satisfaction consulting firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 209 customer satisfaction consulting firms based in France

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Customer satisfaction consulting firms based in France at a glance

As of Sep 28, 2026

30.4%Verified-email coverage

9.3Average contacts per company

1-10Median size (employees)

37.3%Largest-city concentration · Paris

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

173

11-50

51-200

201-500

501-1,000

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 209 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer satisfaction consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in France whose own description of what they do matches “customer satisfaction consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer satisfaction consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer satisfaction consulting firms, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 589 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer satisfaction consulting firms by metro

Customer satisfaction consulting firms in Paris78

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer satisfaction consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer satisfaction consulting firms are there based in France?

RevenueBase identified 209 customer satisfaction consulting firms headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Virage Conseil, headquartered in Bretagne, tops this list with the largest team on record.

Which city has the most customer satisfaction consulting firms?

Paris leads with 78 headquartered companies, followed by Lyon (10) and Bordeaux (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 589 verified decision-maker contacts tracked across these 209 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.